BB Curve :: It Doesn't Recognize The Password
Nov 17, 2012
i set a password to unlock my bb device. Three days ago a friend took the bb and tried to discover the password, he tried 8 times. After i tried to unlock the device inserting the right password but it dosen't recognize it. Now i'm so worried about lost all my data, casue i haven't done recently a backup. I hope someone would help me cause i have a lot of data in it and i cannot loose them. The one who tried to unlock the device said that after the 5th attempt he was asked to write blackberry, and now in place of asteriks there appears like normal characters.
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Aug 10, 2015
It has been working fine since getting the phone only having to use password once . thee was an update yesterday to 5.1 or similar so not sure if this has an impact. im sure my password is correct but saying its wrong... also saying I can unlock via google account but haven't set that up .. at least I don't think I have
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Jan 9, 2016
Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
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Apr 22, 2015
My galaxy S6 doesn't recognize my fingerprints and asking for backup password. I don't have any backup password.
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Apr 10, 2012
Had to replace the SIM card on my Curve 9360 today and now it won't recognize my BlackBerry ID or password. It just says "please wait" and then does nothing for literally hours. I can log in to the BlackBerry website fine so I know my login and password are correct. My cell phone provider says it is a BlackBerry issue. The log in screen gives you 10 tries to log in before it wipes your phone and I'm on try #8.
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May 29, 2012
My computer doesn't detect my BB , When I try to open the memory card from my computer there is no icon for it.I tried to take the battery out for one minute, but it didn't work , the USB cable is working fine because every time that I connect the usb cable to my computer , a clock shows on my Blackberry screen .
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Mar 13, 2011
Device info Your carrier: Cincinnati Bell Model info and OS version (Go to Settings, then Options, then about): 8520 v4.6.1.286 (Platform 4.2.0.122)Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 97842197 Bytes Did a battery pull fix your issue? Have not tried Apps installed and their version if possible.(Go to Settings, then Options, then applications):BT device model/version (you will have to look at the BT device):Rhapsody v4.0 does not recognize the BB in the sources list. Therefore, I cannot transfer music to my BB. Contacted Rhapsody technical support. Tried:
1. Turning Mass Storage Mode Support OFF
2. Checked what shows up under Control Panel - Device Manager (I'm on Windows 7): Under Portable Devices, shows "E:" (I believe this is the media card that's installed in the BB. Under USB controllers, shows "BlackBerry Smartphone".
3. Launching Rhapsody in "Run as administrator" mode.
4. BB shows up under my Computer only if I turn Mass Storage Mode Support ON. Shows up as removable disk (E:). If Mass Storage Mode Support is OFF, nothing shows up under my Computer.After all above steps, Rhapsody tech recommended I contact the device vendor to troubleshoot and to update the firmware of my device driver. Checked for updates using Desktop Manager and it says no updates are needed.
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Aug 12, 2011
I have a new laptop with Windows 7. Whenever I plug in my BB to the computer, the BB desktop software starts up & says " connect your blackberry device". When I troubleshoot, nothing has helped. I have tried downloading drivers & reloading the software.
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Oct 1, 2012
I am using the BB Curve 9360 and I stumble upon a serious problem. After doing a regular battery pull, my device doesn't recognize the battery anymore. It shows the battery with red X huge centre of screen each time I put it back in. Now I can't use my device anymore and I just used it for 1 year. I updated to OS 7.1 bundle 1647 last week and then this problem shows up. I'm stuck.
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Sep 26, 2011
Yesterday I did a back up on my BB and after finished when I sync the BB it said that I required a software update which I did, Release 5.0.0.1168.However now, my BB doesn't recognize any SIM that I try to use in my BB, I lost all the data which is okay as I have a bakup and I can get it back but I cannot get my SIM working, it says all the time, insert SIM card even thought it is already inserted
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Oct 9, 2012
My camera has stopped working and my provider doesn't recognize my number?
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Jan 29, 2012
After upgrading to os 7.1.0.163 my password keeper application does not recognize my password. I am on 7 /10 unsuccessful tries before I assume I get eternally locked out and the data lost.
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Jun 4, 2012
i'm trying to sync iphone 4 but computer doesn't doesn't recognise it, just says "iphone" but i've done it before?
Info:
iPhone 4S
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Jun 22, 2012
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:"This email has been automatically generated. Please do not reply to this email.If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
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Jun 5, 2012
My iphone password screen will not accept my password. It doesn't work. How do I disable the password or reset it? This is the password that comes up after you slide the arrow to open the phone on the home screen. I have upgraded to the IOS 5 software
Info:
iPhone 4, iOS 5, How do I disable?
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May 14, 2012
My iphone 4s does not recognize my password for gmail.
Info:
iPhone 4S, iOS 5.1.1
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Aug 11, 2011
I have a blackberry bold 9870 and it is all of a sudden not recognizing my password to unlock my phone. I have only one attempt left before it wipes my phone
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Jan 9, 2012
I recently had water damage to my BB Curve 9300 phone, stupidly I had not relaised but transfered all my contacts from SIM to phone Of course all this info got wiped when the phone was repaired. But i had registred with Blackberry ID and got a few apps one of which was BB Protect, backing up all my contacts etc. However now when I go to enter my email and password for BB ID it does not recognise me, I have tried 'forgot password' and the same happens, it does not recognise my email or any other emails I use. I have spoken to O2 and they say they can see I registered with BB and state if I had apps must have registered an email address. I am going mad because they must have an address and password for me as they allowed me to get other free apps, therefore my info must be on their system. I don't want to re-register as BB Protect will not recognise the new name or will it? Does it take other info when you register, like the PIN or IMEI?
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Sep 9, 2015
When I plug into the usb port on my laptop, a message pops up saying "usb device malfunctioned, device not recognized." How can I fix this?
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May 26, 2012
When I connect my iphone to my Mac Itunes doesn't recognize the phone. Can't sync any music. Also, books app doesn't appear on my Itunes list.
Info:
MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)
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Jan 19, 2010
Can anyone help me with facebook? I downloaded facebook version 1.7 for my BB Bold. couldn't get it to work.. it won't recognize my email and password... it keeps on saying " connection error, service data missing unavailable" can someone enlighten me on this matter? what am i missing? i'm using wifi connection to access facebook.
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Oct 14, 2015
When I try to access my phone the only option is a keyboard and not a finger swipe panel. I put in my alternate password many times then get error saying cannot verify your finger print wait 30 secs try again
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May 9, 2012
Just updated to IOS5 and now it won't recognise my apple ID password and I can't reset it, what can I do as i can't use my phone now
Info:
iPhone 3GS, iOS 5.1
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Jun 14, 2010
I just updated the Nokia Updater software after being prompted to do so, and now my PC doesn't recognise my phone (xpressmusic 5530) when I plug it in.Windows asks for software, but the only disc I received with the phone was the Ovi Suite, which does nothing to (re) install what's needed for the phone. When I plug the phone into the USB the phone itself asks which connection I want (PC Suite / Mass storage etc) but the PC now doesn't recognise it.
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Jan 9, 2012
I recently changed the password on my Yahoo email. I have been trying to change it on my Bold 9650 but to start I have to enter my ID (which I checked and is my email address) but when I enter it I get an error message saying that my "user name is invalid. A user bane nust be at least 4 characters." and I can get no further. I have verified my Blackberry ID and my username but nothing I do works. As a last resort, how do I delete my email account entirely and start over?
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Aug 9, 2011
I recieved a warranty replacement a few weeks ago and have been unable to get it to connect to my pc via the usb or the bluetooth. Support at ATT couldn't figure out the problem so they sent me a new device. The second device has the same problem and I have even installed the BB Software on a second pc and it also would not recognize the device.
If you look at the device in device manager in windows it says there is a problem with the driver installed for the device. It looks like the BB desktop software didn't install the correct driver. I have de-installed the software and re-installed it and no change.
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Feb 20, 2012
i have downgraded my neo v from officially updated ICS to gingerbread 2.3.4 build .62(flashing via flashtool)..after that rooted with unlocked bootloader..but my phone only connects in mass storage mode..even if i change to MTP mode,,pc companion says no phone connected....
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Dec 21, 2015
I just bought a new 130GB class 10 PNY SD card for my T Mobile G4 and at first it was working fine. Then which I was transferring music files to the SD card it had a random error, and now the G4 won't recognize it. If I put in a different SD card it works, and my PC sees the PNY card. I've tried reformatting it to NTSC and Fat32 with no luck. The PNY card isn't corrupted according to my PC. I scanned for that too.
What should I do?
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Mar 15, 2012
Just updated my iphone 4S and now it doesn't recognize my SIM card.It was bought at Applestore - Madrid and it accepts(ed) any SIM card...I've pulled it out, on-off, sincronized it, reset.
Info:iPhone 4S
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Mar 24, 2012
tried reinstalling the itunes it was working good till last night but now itunes dosent recognise.....
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Apr 9, 2012
I had tried to upgrade iOS through itunes and it has got errored out and my mobile has got hanged. It just shows Itunes and the USB connector logo... Itunes not able to recognize the device....
Info:iPhone 3G, iOS 5.0.1
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