BB Curve :: Computer Doesn't Recognize It
Aug 12, 2011
I have a new laptop with Windows 7. Whenever I plug in my BB to the computer, the BB desktop software starts up & says " connect your blackberry device". When I troubleshoot, nothing has helped. I have tried downloading drivers & reloading the software.
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Jun 4, 2012
i'm trying to sync iphone 4 but computer doesn't doesn't recognise it, just says "iphone" but i've done it before?
Info:
iPhone 4S
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Dec 11, 2014
Computer doesn't recognize my iPhone 5s, not in photo's, not in iTunes. However it takes immediately my 3s ? Can't use my pictures taken with the 5s nor use iTunes. What to do?
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Sep 6, 2011
My X10 is plugged into my computer through a usb cable, but my computer doesn't realize that it's connected. I've connected my phone before, but this is the first time that's it's happened. I'm pretty sure the fault lies with my computer, because my phone charges when I plug it in. I've tried plugging into every usb port that my computer has, and it doesn't make a difference. Usually, when I plug my phone in, it notifies me that it's connected to something, and it asks if I want to "mount" a connnection with it or not, it's not doing this anymore, and neither is my computer notifying me that something is plugged into it.
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Apr 19, 2012
When I connect my phone to my computer it makes a noise but doesn't show the iPhone under my computer it also doesn't charge the iPhone when it is connected to it except for a few seconds when I reboot my laptop. When I search under Device manager there is absolutely nothing there. I was attempting to restore my phone yesterday and couldn't do it on my phone alone nor when plugged into my computer so I restored it to a back up on another computer. Also every other computer I've plugged it into recognizes it right away but none of the other one's are mine please assist I don't want to lose all my app's and music thats stored on this computer and I'm going off to college in the fall.
Info:
iPhone 4, iOS 5.1
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Jul 1, 2015
My computer doesn't recognize my device when it is plugged in.
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Mar 18, 2012
I locked myself out, then trying to get in it became disabled, tried to restore but Itunes cant. error1603 I believe, now the computer and itunes don't recognize when it's plugged in
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Apr 11, 2012
When i plug my iphone into my computer, it doesn't pop up in the devices column in itunes, but iphoto opens automatically asking me to import... I want to get my music off my computer, but this is problematic with itunes not recognizing my device!
Info:
iPhone 4S
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Jun 8, 2012
My Bluetooth doesn't work. The computers doesn't recognize it.
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Apr 2, 2012
I tried to update iphone 4 to the 5.1 version. After installing on computer, connected to update phone. Phone will not come back on, showing itunes logo and usb cable.
Info:
iPhone 4, iOS 5.1
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Dec 5, 2014
I am trying to restore my iphone as I forgot my passcode and the computer doesn't recognise it, what do I do?
Info:
iPhone 4
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Jan 6, 2012
I'm trying to connect my phone to my computer for the first time, and I'm not having any luck. I've tried my computer and my boyfriend's computer, and it doesn't work on either.When I plug it in to the USB, it charges, so I don't think it's a problem with the cord.The troubleshooting portion of the BlackBerry desktop manager isn't much help, as I don't know how to do?
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Feb 26, 2012
I have my backup files. But my computer does not recognize my device due hardware problems. Is there any way to upload my backup files without using desktop manager? I should have use blackberry protect in hindsight.
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May 4, 2010
I was given a BB Curve 8310 to attempt a repair. When I attach the USB cable to the BB the system tray does not pop up with a notification that says "found new hardware" like it normally does when you plug a BB in. When the phone boots up it displays error msg " JVM Error 513". I attempted to looking into the device by using "cracmem" and "JL_Cmder" and no data is to be found and thus there is nothing to wipe. I suspect that the device has already been wiped thus the no data. I have pulled the battery from the phone and reinstalled; unplugged the usb cable during the BB boot process and nothing is happening. The DM application loader will not allow me to procede due to computer not recognizing the BB device thus it is not generating the "USB:UNKNOWN".
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May 25, 2012
I just purchased an iPhone, I have iTunes and songs installed from a previous iPod ...why do I get Apple Mobile Device not recognized in iTunes for Windows.
Info:
iPhone 4S, Windows Vista
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Nov 17, 2012
i set a password to unlock my bb device. Three days ago a friend took the bb and tried to discover the password, he tried 8 times. After i tried to unlock the device inserting the right password but it dosen't recognize it. Now i'm so worried about lost all my data, casue i haven't done recently a backup. I hope someone would help me cause i have a lot of data in it and i cannot loose them. The one who tried to unlock the device said that after the 5th attempt he was asked to write blackberry, and now in place of asteriks there appears like normal characters.
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May 29, 2012
My computer doesn't detect my BB , When I try to open the memory card from my computer there is no icon for it.I tried to take the battery out for one minute, but it didn't work , the USB cable is working fine because every time that I connect the usb cable to my computer , a clock shows on my Blackberry screen .
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Mar 13, 2011
Device info Your carrier: Cincinnati Bell Model info and OS version (Go to Settings, then Options, then about): 8520 v4.6.1.286 (Platform 4.2.0.122)Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 97842197 Bytes Did a battery pull fix your issue? Have not tried Apps installed and their version if possible.(Go to Settings, then Options, then applications):BT device model/version (you will have to look at the BT device):Rhapsody v4.0 does not recognize the BB in the sources list. Therefore, I cannot transfer music to my BB. Contacted Rhapsody technical support. Tried:
1. Turning Mass Storage Mode Support OFF
2. Checked what shows up under Control Panel - Device Manager (I'm on Windows 7): Under Portable Devices, shows "E:" (I believe this is the media card that's installed in the BB. Under USB controllers, shows "BlackBerry Smartphone".
3. Launching Rhapsody in "Run as administrator" mode.
4. BB shows up under my Computer only if I turn Mass Storage Mode Support ON. Shows up as removable disk (E:). If Mass Storage Mode Support is OFF, nothing shows up under my Computer.After all above steps, Rhapsody tech recommended I contact the device vendor to troubleshoot and to update the firmware of my device driver. Checked for updates using Desktop Manager and it says no updates are needed.
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Oct 1, 2012
I am using the BB Curve 9360 and I stumble upon a serious problem. After doing a regular battery pull, my device doesn't recognize the battery anymore. It shows the battery with red X huge centre of screen each time I put it back in. Now I can't use my device anymore and I just used it for 1 year. I updated to OS 7.1 bundle 1647 last week and then this problem shows up. I'm stuck.
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Sep 26, 2011
Yesterday I did a back up on my BB and after finished when I sync the BB it said that I required a software update which I did, Release 5.0.0.1168.However now, my BB doesn't recognize any SIM that I try to use in my BB, I lost all the data which is okay as I have a bakup and I can get it back but I cannot get my SIM working, it says all the time, insert SIM card even thought it is already inserted
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Oct 9, 2012
My camera has stopped working and my provider doesn't recognize my number?
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Sep 23, 2012
I have a curve 8520 and i'm trying to connect it to my computer using an usb cable. But everytime i connect it nothing happens but my phone charges. I've tried re-installing desktop manager several times and i've changed the options in the 'memory' menu but nothing works. I know there is some connection between my phone and my computer because it charges, but no message pops up (I've read somewhere that a message should pop up about mass storage).
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Sep 7, 2010
i just recieved my blackberry charger pod to finnally turn on my blackberry.. but the computer dosent read my phone at all it charges yes but cant reconqnize it at all and my usb conection on my blackberry does not work thats the reason y i got a charger pod so my phone only charges with the pod.. if not it does not work .. what can i do for my computer to read my phone ..
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Jul 25, 2011
My computer wont recognize my blackberry, i have tried installing to software again, battery pulls, all the driver stuff. i dont know what else to try to get this to work.
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Jun 22, 2013
I keep plugging my phone into my computer with different usb cords but there is no recognition.
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Mar 12, 2012
i cant pass my videos because i go to start menu i click on computer and my iphone does not show up anymore?
Info:
iPhone 4, iOS 5.0.1
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Mar 22, 2012
I got my iPhone 4s back in October, and it worked just fine when syncing with iTunes and all that. Recently however, like in the last 3 weeks or so, whenever I try to plug it into the computer, my computer won't recognize it. It dings like I've inserted a USB, but it doesn't show up in "My Computer" or iTunes, and does not charge. I have tried two different cords. I tried plugging it in on my dad's Macbook, and it was recognized immediately, so I don't think it is the phone. I followed all the steps listed on the Apple technical website, and nothing has worked. I've restarted my phone, reset my phone, updated iTunes and restarted my computer, but to no avail. I have a Lenovo Thinkpad W510 and am running Windows 7. It charges just fine when plugged into the wall using the same cord. Other USB's work fine when plugged into the computer.
Info:
iPhone 4S, Windows7
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Mar 25, 2012
why wont my computer recognize my ipone 4
Info:
iPhone 4S, Windows7
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Apr 6, 2012
Whenever I try to plug my iPhone into my windows laptop to charge or sync music to or whatever, it just doesnt appear to recignise it at all. It doesn't appear in the Devices tab of iTunes, and doesn't appear in Devices with Removable Storage under My Computer.
I just plugged my brothers phone into my laptop and it recognised it perfectly! It appeared in both My Computer and iTunes...
Info:
iPhone 4S, iOS 5.1
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Apr 28, 2012
when I plug my iPhone into my computer it doesn't recognize it, ive tried using different cables, differnt computers, updating my phone software, updating iTunes and none of it works, also when i want to charge my phone I have to turn it of, connect the wall charger to it, and turn it back on in order for it to start charging.
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
My computer doesn't recognize it at all and none of those things worked. I just bought it and also just updated my iTunes.
Info:
iPhone 3G, iOS 5.1.1
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