BB Torch :: Lost Device Password - Device 9810 Locked

Sep 12, 2012

My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.

After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.

Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.

I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.

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BB Torch :: Custom Alerts While Device Is Password Locked?

Sep 12, 2011

Since upgrading to BlackBerry Torch device I am unable to configure custom alerts for a specific email address. The device is silent for all email except when email arrives from a specific address (for on-call support purposes) .The alerts are actually working for as long as device is not password locked. As soon as I lock the device, whenever the email arrives it remains silent. If I simply unlock the device the device will respond as expected. The devices uses 6.0 Bundle 2647 (v6.0.0.600, Platform on Bell Carrier network.

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Feb 21, 2012

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Jan 9, 2011

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Jan 23, 2012

I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.

1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.

As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.

For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.

Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.

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Sep 4, 2015

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BB Torch :: 9810 - Many Apps 'unavailable For This Device'?

Oct 25, 2011

I have just upgraded from Bold 9000 to Torch 9810. I think BlackBerries are superb but . there are quite a few basic apps I had on my Bold, which show as 'unavailable for this device' in App World when I try and get them for my Torch 9810. A good example is the MobileMoney mobile banking app, and also the NatWest mobile banking app. When I tried to get the BB Feedback App, so I could request BB do something about it, the Feedback App itself was 'unavailable for this device' Is it just because the 9810 is such a new device and BB are working hard to get all the Apps available - or do they just not really care about Apps availability at all ?

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Mar 15, 2012

My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?

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Apr 26, 2012

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May 10, 2012

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Apr 18, 2011

I am using Torch 9810 and I am facing problem during backing up my data through BB Desktop Software.Backup start smoothly but in the process it stops automatically and its gives Error saying "Cable is not connected Properly or make sure device is switched on".Same cable works fine while charging or transfering data from phone to pc or pc to phone.Everything works fine except the backup.

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Nov 19, 2012

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How do I reset my device password?

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Sep 9, 2011

Last week I purchased the new Torch 9810, a couple of days of use the trackpad started malfunctioning and well...for the first time in many years I received a defective device, yesterday I managed to change it for a new one without any problems.

As soon as I got home, I did the device switch operation with my BB desktop software without any problems too, but today I noticed something was diferent, I don't have or find anywhere in my phone the OS 7 digital compass. I know it's no big deal, but it was a nice app and would really like to install it on my new BB. I have surfed among the web and apps world and all I find are compasses for purchase, and it came free in this BB device.

where can I recover my free digital compass for BB OS 7?

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Jan 10, 2011

I can't access my phone because it is rejecting my device password. I am now at the final attempt and am getting the message that any more attempts will cause the info on my device to be wiped clean.I tried recovering and changing the device password through Blackberry Protect with no success.

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Jul 11, 2011

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Apr 5, 2010

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