My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
View 1 RepliesSo does it really wipe your device data if you fail to unlock it 10 times or is it just to scare people? Also, how do I change it so it says something else? Or so it doesn't wipe device data?
View 24 Replies View Relatedrecover data that did not back-up when I connected my BB Bold but updated software to the recommended 6.0. Admittedly, it was my first time trying to back-up data in over a year so I think the computer OS MAC perceived it as a first time connection?
View 1 Replies View RelatedMy daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
I have just upgraded from Bold 9000 to Torch 9810. I think BlackBerries are superb but . there are quite a few basic apps I had on my Bold, which show as 'unavailable for this device' in App World when I try and get them for my Torch 9810. A good example is the MobileMoney mobile banking app, and also the NatWest mobile banking app. When I tried to get the BB Feedback App, so I could request BB do something about it, the Feedback App itself was 'unavailable for this device' Is it just because the 9810 is such a new device and BB are working hard to get all the Apps available - or do they just not really care about Apps availability at all ?
View 3 Replies View RelatedWhen i was updating my blackberry 9810 suddenly in the middle of the installation internet got disconnected and it frozed at 879 of 970 modules.
View 1 Replies View RelatedWhy my bb has always need to wipe data when new sim card is insert?
View 1 Replies View RelatedI am using Torch 9810 and I am facing problem during backing up my data through BB Desktop Software.Backup start smoothly but in the process it stops automatically and its gives Error saying "Cable is not connected Properly or make sure device is switched on".Same cable works fine while charging or transfering data from phone to pc or pc to phone.Everything works fine except the backup.
View 2 Replies View RelatedMy iPhone4S was stolen yesterday and I wiped the data off the phone using my iPad. Unfortunately this wipe of data seems to have beed synced via iCloud to my PC and iPad and I have lost all calendar and contacts details. Is there a way for me to recover this data?
Info:
iPhone 4S, iOS 5.1.1
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
View 1 Replies View RelatedIs there a decryption key contained in my backup? Anyone know how I can retrieve my content? 9700 running 6.0 b2921
View 4 Replies View RelatedMy c3 switched off and came back on, on its self and lost basically everything on the phone such as apps, games, internet options folder, internet settings, messaging folder settings, all received texts and all other data. How do I get all this back and fix the phone
View 1 Replies View RelatedLast night, it seems my world totally collapsed when I discovered my Blackberry Bold 9900 was factoring setting up, everything gone, my text messages with important information, my photos, BBM contacts, saved password and data, my calendar appointments, both email accounts and all my new contact details. I'm just devastated, just so shocked. If I could cry, I would.
View 1 Replies View RelatedLost or Stolen BlackBerry -- What to do to retrieve data?
View 1 Replies View RelatedI have updated the software on my Iphone 3GS using itunes, however it has now erased all the data on my phone including contacts, photos etc. How can i retrieve them?
Info:
iPhone 3GS, iOS 5.1
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
View 7 Replies View RelatedMy phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
View 1 Replies View RelatedMy sons curve just reset itself in the middle of a text message... white screen... WIPING...He lost everything, all his settings, contacts, everything.I phoned O2 whose helpdesk had just shut, who said they knew nothing about any activities going to happen, but my son got lots of random emails and messages from his friends saying it was going to happen. Because they were from his friends, and because they get a lot of spam and stuff and we hadn't had any official notification of anything happening I told him to ignore it until we got an official message whch we didn't.I have just re-enabled Mobile Services and got him connected again - but I'd like to know what happened and why.
View 6 Replies View RelatedNow trying to use Blackberry Protect to restore my contacts list and then want to restore Applictions I had paid for. Any idea how to do this? The BB Protect 'help' says select RESTORE DATA but I cannot see this option, only the option to backup or achive. I suspect this maybe to do with the two different PINS for my device but dont know how to tell it that I have same number, same SIM but different BB i.d.
View 1 Replies View RelatedI was experiencing sluggish performance on my s6, it was taking ages for my contacts to appear when trying to dial them, I fixed this by going on to apps>contacts>clear data and cached data. However it came at a price. many of my contacts have now disappeared. is there anyway i can restore them?
View 3 Replies View RelatedLost all my numbers, texts, photos, everything!
View 1 Replies View RelatedI have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
View 1 Replies View RelatedI was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?
View 4 Replies View RelatedI changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?
View 3 Replies View RelatedI have had a password on my phone for quite a while now. I plugged it into my laptop this morning to update it, and it asks for my password. I enter it in, it comes back "Incorrect". This went on for 4/5 attempts. I tried the last attempt, and my phone completely wiped itself!
I was entering the right password because I could see what I was typing, it showed my the password I was typing. So I knew very well that it was the right password. Not a problem though right? I could jsut restore it. I open blackberry protect and ALL MY BACK UPS are gone. Unbelievable! I was forced to restore my old contact list from my previous blackberry.
I have had my BB for one year now and never before has this happened. It has happened twice in one week now and I am getting very frustrated. I run my business from my phone and this is more than just irritating, it is effecting my bottom line. Can someone tell me what I can do to prevent this from happening again?
View 4 Replies View RelatedWhen I first received the Torch 9860, it was continuously restarting. Reading the forums, I have performed a wipe and reinstallation of the Blackberry software for torch 9860 using the current version and the latest version by AT&T. In all cases, I receive an error 102 when the device is initializing. Then, it starts rebooting over and over.
I have installed the following...
Desktop Manager: 610_b038_multilanguage.exe
Blackberry OS: 9860M_PBr7.0.0_rel2216_PL5.0.0.680_A7.0.0.440_AT_T.exe
I have tried in different PC's and I have used BBSAK to wipe the phone before reinstalling the OS, and no luck.
after OS upgrade only 2 of my 3 calendar profiles have entries...the 3rd profile exists but there are no entries history or future...since I had backed up prior to system update tried to restore, still no entries....this is my most used profile too so I am lost without it!
View 1 Replies View RelatedWhen I plugged my phone into the computer to charge, an update came up on bb desktop manager - to update to the 6.0 Bundle 2467 - and I began the update. After a few minutes I realized that I should back up my phone before updating but bb desktop wouldn't let me - it said that IT needed to update. So the device software update paused until the desktop update was complete. When it was finished, the device update continued...and I didn't backup.
Somewhere in the middle of the update (after about a half hour) the phone blinked, there was a funny "beep" and a message came up that the update could not continue. The phone had rebooted but was stuck at about 65%. I let it sit for a few minutes, still not moving. Pulled the battery, let it sit for a few minutes like that and re-inserted. Started to reboot, then stalled again at the same spot. Pulled the battery after another few minutes and waited about 15 minutes.
When I put the battery back in, the phone quickly booted up completely...but because the updater stalled mid-update Everything is lost! Contacts, Calendar, Memos. Is there any way at all to recover anything?? Or is all my data lost somewhere in cyberspace? There is a small file, about 5MB called Blackberry Contacts so I thought I could sync the files from there, but I don't know how!
Tonight I updated my software to v6.0.0.526 and when I started back up my wallpaper was back at default and my media was wiped. I can't find my pictures and I also can't identify them in my device backup.
View 1 Replies View Related