Last night, it seems my world totally collapsed when I discovered my Blackberry Bold 9900 was factoring setting up, everything gone, my text messages with important information, my photos, BBM contacts, saved password and data, my calendar appointments, both email accounts and all my new contact details. I'm just devastated, just so shocked. If I could cry, I would.
View 1 RepliesMy phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
View 1 Replies View Relatedrecover data that did not back-up when I connected my BB Bold but updated software to the recommended 6.0. Admittedly, it was my first time trying to back-up data in over a year so I think the computer OS MAC perceived it as a first time connection?
View 1 Replies View RelatedI have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
View 1 Replies View RelatedWhen I plugged my phone into the computer to charge, an update came up on bb desktop manager - to update to the 6.0 Bundle 2467 - and I began the update. After a few minutes I realized that I should back up my phone before updating but bb desktop wouldn't let me - it said that IT needed to update. So the device software update paused until the desktop update was complete. When it was finished, the device update continued...and I didn't backup.
Somewhere in the middle of the update (after about a half hour) the phone blinked, there was a funny "beep" and a message came up that the update could not continue. The phone had rebooted but was stuck at about 65%. I let it sit for a few minutes, still not moving. Pulled the battery, let it sit for a few minutes like that and re-inserted. Started to reboot, then stalled again at the same spot. Pulled the battery after another few minutes and waited about 15 minutes.
When I put the battery back in, the phone quickly booted up completely...but because the updater stalled mid-update Everything is lost! Contacts, Calendar, Memos. Is there any way at all to recover anything?? Or is all my data lost somewhere in cyberspace? There is a small file, about 5MB called Blackberry Contacts so I thought I could sync the files from there, but I don't know how!
Updated the phone yesterday after Sony released new update to Lollipop ( meant to fix all the bugs that lollipop had) and my ENTIRE card was wiped. Over 2500 songs gone in an instant. I am so totally over this whole android Sony screw up I can't even express it in words.
View 9 Replies View RelatedMy iPhone4S was stolen yesterday and I wiped the data off the phone using my iPad. Unfortunately this wipe of data seems to have beed synced via iCloud to my PC and iPad and I have lost all calendar and contacts details. Is there a way for me to recover this data?
Info:
iPhone 4S, iOS 5.1.1
how do I disable data completely avoid data usage and only keep wifi. I have Background Data in Off and wi-fi connected, but I still getting charged for data usage.
View 1 Replies View RelatedMy c3 switched off and came back on, on its self and lost basically everything on the phone such as apps, games, internet options folder, internet settings, messaging folder settings, all received texts and all other data. How do I get all this back and fix the phone
View 1 Replies View RelatedSo does it really wipe your device data if you fail to unlock it 10 times or is it just to scare people? Also, how do I change it so it says something else? Or so it doesn't wipe device data?
View 24 Replies View RelatedMy BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
View 1 Replies View RelatedLost or Stolen BlackBerry -- What to do to retrieve data?
View 1 Replies View RelatedI have updated the software on my Iphone 3GS using itunes, however it has now erased all the data on my phone including contacts, photos etc. How can i retrieve them?
Info:
iPhone 3GS, iOS 5.1
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
View 7 Replies View RelatedMy sons curve just reset itself in the middle of a text message... white screen... WIPING...He lost everything, all his settings, contacts, everything.I phoned O2 whose helpdesk had just shut, who said they knew nothing about any activities going to happen, but my son got lots of random emails and messages from his friends saying it was going to happen. Because they were from his friends, and because they get a lot of spam and stuff and we hadn't had any official notification of anything happening I told him to ignore it until we got an official message whch we didn't.I have just re-enabled Mobile Services and got him connected again - but I'd like to know what happened and why.
View 6 Replies View RelatedI was experiencing sluggish performance on my s6, it was taking ages for my contacts to appear when trying to dial them, I fixed this by going on to apps>contacts>clear data and cached data. However it came at a price. many of my contacts have now disappeared. is there anyway i can restore them?
View 3 Replies View RelatedLost all my numbers, texts, photos, everything!
View 1 Replies View RelatedI was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?
View 4 Replies View RelatedI changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?
View 3 Replies View RelatedI have noticed when I scrolled down the app list in a category. It's always the Free category section where I download my apps. As I scroll down it would showed that I have installed an app that I have deleted alreadt but when I went to check the summary of the app, the button that said 'free' went to the 'install.' Yet I have never clicked on it. It's a minor issue, I didn't redownload it. However, when I went to the Updates -> Purchased -> All sections. It has shown all the apps I have installed on my iPhone including the ones I have deleted but they have the iCloud icon instead of the 'installed' status. I tried looking up previous threads to see if there is a solution of competely getting rid of the old data apps off my phone. I tried to check if any old apps are on my iTunes but it only shows my current installed apps that I didn't delete.
Info:
iPhone 4, iOS 5.1
I have a Z3 Dual and have smashed the main display. I want to delete all data before sending for repair however the screen is not responding at all.
I have gone through the steps here - [URL] .... however i am unable to switch the phone off completelly - only a soft restart using the power and volume up key - the phone then restarts before i can go to step 4 where i connect the usb holding the volume down button. By that time the phone has restarted.
Allowing the phone to completely run out of battery is not an option as the above requires at least 80% battery even when plugged in.
This has happened more than once. All my SMS message have wiped out automatically.
Any Advice on the possibility of getting them back, or why this has happened?
I upated now I've lost all my contacts. Why? How do I get them back?
View 9 Replies View RelatedWhist updating my bold 9700 from Os5 to Os6. The phone developed an error during reinstalling and now it does not work at all. The devise manager does not recognize the phone and the BB pin is showing 0 I have tried reinstalling and uploading Os5 to the phone but get stuck as there is no devise to select.
View 2 Replies View RelatedOver the weekend my Bold 9700 was stolen and I did not have it protected with a code. So now that all my contacts and such are out there I'm hoping there is a way I can get the memory wiped. AT&T has deactivated the sim card but I'm hoping there is away that the memory can be wiped remotely? I had google mail setup on it and have read there may be a way to do it though it.
View 1 Replies View Relatedmy name is Lisa and I have a bold 9000 I was recently trying to sync my phone to my computer by using the desktop manager... It prompted me for the blackberry password on my computer. I entered my CORRECT!!! Password numerous times until it said one last attempt or all memory will be erase.. Being that the CORRECT password was not working I went to the password options on my bold and disabled the password.. As I attempted this a prompt showed up and said type in "blackberry" so I did then it said type in password, I typed in the correct password once again then it started wiping my phone.This is extremely frustrating I have... Well had =[... A lot of stuff on my phone and now it is all gone! And to top it all off it will not start up again, it says "reload software:513"I don't understand why this happened and I found several other people on online forums who have had the same problem with no solution.Please help! Is my phone completely wiped out for good?
View 8 Replies View RelatedI'm using bold 9700, I have about 6000 entries of calendar on my device as well as outlook. My device sync both ways. All of a sudden I find no past entries left out on my device nor on my outlook calendar. The future entries are retained.
View 1 Replies View RelatedOn June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.
View 5 Replies View RelatedThere was this pop-up thing happening and without knowing what it is and trying to get rid of it, I entered the password incorrectly 10 times and my phone got wiped. I did not back up any of the data in my phone. Now, every time I turn on my phone (bold 9000) the battery dies within 2-3 hours and when I switch the battery it erases all contacts and adjustments to the settings that I've made. In addition to this, the phone gets super hot, even though I turn the phone off.
View 4 Replies View RelatedWhen I go to school, I put the sound on "OFF." I move sometimes and I accidentally press the volume button, and sometimes it plays music from my music player on my BB Bold. I'm scared the volume will go too high and the teacher will hear, she/he'll take my phone, of course. Is there anyway to fix this? I do put my music volume all the way down before I get to class, but sometimes it just goes back up a little bit by random button pressing. I do lock my phone, also, but I never turn it off, and I don't want to. So, is there any other way to keep me safe in classes?
View 14 Replies View RelatedMy second BB bold 9930 is frozen. It stops on either the 1 - Verizon startup screen OR 2-BB home screen, depending on what happens after rebooting. Completely unreponsive to all buttons except reboot when on BB home screen.
I have done the following: soft reboot, multiple soft reboots, hard (battery) reboot. AND...Because the phone is completely stuck, my BB desktop software manager can NOT read/connect to phone...."connecting to phone".. If NOT, can I somehow retrieve the information located on 'my device'...as opposed to stuff stored on media card?
