BB Curve :: Randomly Reset Itself - Wiped All Data?
Oct 27, 2010
My sons curve just reset itself in the middle of a text message... white screen... WIPING...He lost everything, all his settings, contacts, everything.I phoned O2 whose helpdesk had just shut, who said they knew nothing about any activities going to happen, but my son got lots of random emails and messages from his friends saying it was going to happen. Because they were from his friends, and because they get a lot of spam and stuff and we hadn't had any official notification of anything happening I told him to ignore it until we got an official message whch we didn't.I have just re-enabled Mobile Services and got him connected again - but I'd like to know what happened and why.
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Apr 8, 2012
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
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Jul 14, 2010
I was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?
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Jul 23, 2011
I changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?
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Jun 14, 2012
I have a Blackberry curve 9300. My phone randomly reset itself, and on doing so, crashed half way through, displaying 'KVM error 528'. I have plugged my phone into my PC and it won't read it. What do I do? I need my phone for work. I can live with everything being wiped because I can reinstall everything during the day tomorrow but I need it for my business.
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Jun 8, 2012
My iPhone4S was stolen yesterday and I wiped the data off the phone using my iPad. Unfortunately this wipe of data seems to have beed synced via iCloud to my PC and iPad and I have lost all calendar and contacts details. Is there a way for me to recover this data?
Info:
iPhone 4S, iOS 5.1.1
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Feb 20, 2010
Long Story Short. Data Randomly stopped working, no email, no bbm, no browser, no facebook Called FIDO Reset Switch, Data plan removed/put back on, security reset. Still no email, no bbm , no browser, no facbeook, but apps like google maps work.
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Aug 5, 2015
Was on my way to work today, listeting to music with the phone (fully charged) in my pocket.The music stops playing and when I look at the phone, it's just rebooting. When the phone starts again, I see the factory reset home screen. It is all wiped, no contacts, photos etc etc.Could this be some sort of bug in the phone? Or could someone have wiped it remotely without my permission?
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May 20, 2012
My c3 switched off and came back on, on its self and lost basically everything on the phone such as apps, games, internet options folder, internet settings, messaging folder settings, all received texts and all other data. How do I get all this back and fix the phone
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May 10, 2014
So does it really wipe your device data if you fail to unlock it 10 times or is it just to scare people? Also, how do I change it so it says something else? Or so it doesn't wipe device data?
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Sep 23, 2011
Last night, it seems my world totally collapsed when I discovered my Blackberry Bold 9900 was factoring setting up, everything gone, my text messages with important information, my photos, BBM contacts, saved password and data, my calendar appointments, both email accounts and all my new contact details. I'm just devastated, just so shocked. If I could cry, I would.
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Mar 15, 2012
My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
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Jul 17, 2012
Lost or Stolen BlackBerry -- What to do to retrieve data?
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May 7, 2012
I have updated the software on my Iphone 3GS using itunes, however it has now erased all the data on my phone including contacts, photos etc. How can i retrieve them?
Info:
iPhone 3GS, iOS 5.1
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Dec 23, 2011
My phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
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Oct 11, 2015
I was experiencing sluggish performance on my s6, it was taking ages for my contacts to appear when trying to dial them, I fixed this by going on to apps>contacts>clear data and cached data. However it came at a price. many of my contacts have now disappeared. is there anyway i can restore them?
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Aug 21, 2011
recover data that did not back-up when I connected my BB Bold but updated software to the recommended 6.0. Admittedly, it was my first time trying to back-up data in over a year so I think the computer OS MAC perceived it as a first time connection?
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Sep 11, 2010
Lost all my numbers, texts, photos, everything!
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Nov 26, 2012
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
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Jun 8, 2015
Having to relogin to some apps after a while?
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Nov 15, 2014
Recently my phone has started to randomly restart and when it boots back up I see an error alert (!) in the notification bar indicating that the phone has recovered from an "abnormal reset" and the error message suggests sending the log file to HTC.
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Nov 15, 2011
I forgot my password I typed it in three times wrong and then a few minutes after that by itself all the memory had been wiped out. The problem was I needed my contacts and I had very very valuble photos on there that I can't have back now I also bought stacks of ring tones and now they are gone too so I wasted money. Please can anyone tell me how to get my memory back?
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Nov 25, 2012
Since updating my device, my calendar has been wiped. Is there any way to recover this information? or a number I can call to speak to a real person
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Oct 24, 2011
My contacts have been wiped off my phone. I have the phone backed up with black berry protect, but it will not let me restore my contacts
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May 22, 2012
i got a blackberry Curve 9300 there are some problems with it.i can't read my memory card..so i want to send the phone in.now i wanted to take a back-up they asked my password, i didn't have any.sudenly after few try's, i thought it was alright.i got a white screen and after i take a back-up with nothing in.i've seen he's got wiped.nothing's there, all my contact's, emails, notice's,everything i've lost.
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Sep 2, 2012
My daughter forgot her password (repeatedly) and the handset has now been wiped. It's a Curve 8520 and I've looked on-line for a way to re-install but it's not working. I've downloaded the BB desktop software and the OS but when I plugged the handset in via USB it's not recognised by anything. Is there anyway to do anything to it at home or will I have to 'bite the bullet' and take it somewhere to be repaired? Also if so where would I take it?
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Jun 29, 2011
Would like some help with getting my contacts back....the update I did wiped my contact out. that shouldnt happen there is a problem there!! i hope it doesnt happen to anyone else...not a happy camper will not buy a Blackberry again because of it.would like some answers!! does anyone know the fix for this? has it happen to anyone else?
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Oct 9, 2012
I have one calendar that was installed on the Blackberry when purchased. I uploaded an update of the Facebook App, now all of my entries are gone in the calendar that were in sync with my gmail address. I have the 8350 model and prior to this all calendar entries were saved to my email for gmail- this gmail option has disappeared in the CICAL drop down the only option available is Facebook. I tried to uninstall the Facebook App however that leaves no option for Default Service for the calendar, so the option for default service for my calendar is completely removed.How can I go back to the original settings for my calendar and is it possible to retrieve prior/future entries from the now blank calendar?
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Oct 13, 2011
Back in July I brought my girlfriend her first Blackberry, a Curve 8520. With this set-up she has a password lock for the screen, which works fine and she knows exactly what she's doing with. Then about four weeks down the line she tells me she woke up one morning, typed in her password but was told it was wrong and she had 9 attempts left. After looking more closely at it, it was actually asking for a device password - which neither my girlfriend nor me has ever set up on the Blackberry.After doing some research the first time, we tried everything - connecting it to device manager, inputting letters instead of numbers, etc. but eventually had to wipe the phone.So then after setting the phone up for a second time straight after, this morning she tells me the same thing has happened again and she's had to wipe her phone.
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Jul 19, 2011
I'm on an 8520 Curve running v5.0.0.681.I recently added an e mail account for my wife. In adding it, I allowed her contacts to be synched in. After deleting the e mail account, her contact list stayed (all1700 of them) swamping my contacts.I read on these forums that using RSET in Address Book Options would remove the list. It did but also removed all my contacts. There is no back up on a PC or on my SIM. I can't even add contacts manually as they refuse to save. how to get my contacts back or at least to allow them to be re-input manually?
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May 14, 2011
My blackberry was wiped of all its info because of entering the wrong passcode.Everything inculding photos, contacts and messages are erased. Is there any way to get it back?
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