BB Bold :: Device Updated Software And Wiped All Data?
Aug 21, 2011
recover data that did not back-up when I connected my BB Bold but updated software to the recommended 6.0. Admittedly, it was my first time trying to back-up data in over a year so I think the computer OS MAC perceived it as a first time connection?
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May 10, 2014
So does it really wipe your device data if you fail to unlock it 10 times or is it just to scare people? Also, how do I change it so it says something else? Or so it doesn't wipe device data?
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Mar 15, 2012
My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
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Sep 23, 2011
Last night, it seems my world totally collapsed when I discovered my Blackberry Bold 9900 was factoring setting up, everything gone, my text messages with important information, my photos, BBM contacts, saved password and data, my calendar appointments, both email accounts and all my new contact details. I'm just devastated, just so shocked. If I could cry, I would.
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Dec 23, 2011
My phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
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Nov 26, 2012
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
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Jun 8, 2012
My iPhone4S was stolen yesterday and I wiped the data off the phone using my iPad. Unfortunately this wipe of data seems to have beed synced via iCloud to my PC and iPad and I have lost all calendar and contacts details. Is there a way for me to recover this data?
Info:
iPhone 4S, iOS 5.1.1
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Aug 28, 2010
My bb device refuse to update. My current device software version is 5.0.0.321 and BB desktop software version is updated to last version. the problem is when I connect my mobile to the PC and desktop software running and I choose update my device a window come up and said there are no BB device software updates available. I also tried to use wireless update and it was useless it doesnt work with me neither.
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Feb 17, 2012
Is there a decryption key contained in my backup? Anyone know how I can retrieve my content? 9700 running 6.0 b2921
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May 20, 2012
My c3 switched off and came back on, on its self and lost basically everything on the phone such as apps, games, internet options folder, internet settings, messaging folder settings, all received texts and all other data. How do I get all this back and fix the phone
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Jul 17, 2012
Lost or Stolen BlackBerry -- What to do to retrieve data?
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May 7, 2012
I have updated the software on my Iphone 3GS using itunes, however it has now erased all the data on my phone including contacts, photos etc. How can i retrieve them?
Info:
iPhone 3GS, iOS 5.1
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Apr 8, 2012
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
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Oct 27, 2010
My sons curve just reset itself in the middle of a text message... white screen... WIPING...He lost everything, all his settings, contacts, everything.I phoned O2 whose helpdesk had just shut, who said they knew nothing about any activities going to happen, but my son got lots of random emails and messages from his friends saying it was going to happen. Because they were from his friends, and because they get a lot of spam and stuff and we hadn't had any official notification of anything happening I told him to ignore it until we got an official message whch we didn't.I have just re-enabled Mobile Services and got him connected again - but I'd like to know what happened and why.
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Oct 11, 2015
I was experiencing sluggish performance on my s6, it was taking ages for my contacts to appear when trying to dial them, I fixed this by going on to apps>contacts>clear data and cached data. However it came at a price. many of my contacts have now disappeared. is there anyway i can restore them?
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Sep 11, 2010
Lost all my numbers, texts, photos, everything!
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Jul 14, 2010
I was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?
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Jul 23, 2011
I changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?
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Sep 11, 2011
Is it possible for me to transfer data from my old device which is saved on my laptop?I no longer have the old device because it was stolen but I do have a back up saved.I have tried to use the switch devices option but I keep getting a message that says,
"reconnect your old device".
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Apr 17, 2011
I'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
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May 26, 2012
Lost contacts wen updated phone and a previous device 3G contacts were placed on my new device
Info:
iPhone 4, iOS 5.1.1
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Oct 21, 2011
This has happened more than once. All my SMS message have wiped out automatically.
Any Advice on the possibility of getting them back, or why this has happened?
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Jul 3, 2012
I upated now I've lost all my contacts. Why? How do I get them back?
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Feb 9, 2012
Whist updating my bold 9700 from Os5 to Os6. The phone developed an error during reinstalling and now it does not work at all. The devise manager does not recognize the phone and the BB pin is showing 0 I have tried reinstalling and uploading Os5 to the phone but get stuck as there is no devise to select.
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Aug 22, 2011
Over the weekend my Bold 9700 was stolen and I did not have it protected with a code. So now that all my contacts and such are out there I'm hoping there is a way I can get the memory wiped. AT&T has deactivated the sim card but I'm hoping there is away that the memory can be wiped remotely? I had google mail setup on it and have read there may be a way to do it though it.
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Feb 20, 2010
I recently updated MT TMobile bold 9700 to OS .442 and now I don't have data except when I'm connected to WiFi. When I am on 3G or Edge I can make calls and SMS, but no web browser or BBM's. I've re-sent my service books and I've made sure all my settings were right.
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Jan 26, 2010
my name is Lisa and I have a bold 9000 I was recently trying to sync my phone to my computer by using the desktop manager... It prompted me for the blackberry password on my computer. I entered my CORRECT!!! Password numerous times until it said one last attempt or all memory will be erase.. Being that the CORRECT password was not working I went to the password options on my bold and disabled the password.. As I attempted this a prompt showed up and said type in "blackberry" so I did then it said type in password, I typed in the correct password once again then it started wiping my phone.This is extremely frustrating I have... Well had =[... A lot of stuff on my phone and now it is all gone! And to top it all off it will not start up again, it says "reload software:513"I don't understand why this happened and I found several other people on online forums who have had the same problem with no solution.Please help! Is my phone completely wiped out for good?
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Sep 6, 2011
I'm using bold 9700, I have about 6000 entries of calendar on my device as well as outlook. My device sync both ways. All of a sudden I find no past entries left out on my device nor on my outlook calendar. The future entries are retained.
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Jul 30, 2011
my device software cannot be updated. i have the 4.6.1.314 software. how can i update it?
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Mar 27, 2012
I just lost all my data when I updated the phone on the desktop and don't know how to retreive all my setting etc. I tried to restore but I don't have a backup file.
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