IPhone :: Software Update Wiped All Data From 3gs

May 7, 2012

I have updated the software on my Iphone 3GS using itunes, however it has now erased all the data on my phone including contacts, photos etc. How can i retrieve them?

Info:
iPhone 3GS, iOS 5.1

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Jun 8, 2012

My iPhone4S was stolen yesterday and I wiped the data off the phone using my iPad. Unfortunately this wipe of data seems to have beed synced via iCloud to my PC and iPad and I have lost all calendar and contacts details. Is there a way for me to recover this data?

Info:
iPhone 4S, iOS 5.1.1

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Mar 18, 2012

I have an iPhone 3gs, and I recently updated to the most recent version. When it did this, it completely wiped out everything I had on my iPhone. I've never had a computer for it, and just used my sisters when I visited my parents.

So I plugged into my dads laptop, (which has never seen my iPhone), opened his empty iTunes, and pushed an update through. It literally took everything I had and trashed it. Luckily (maybe), I was able to go to my sisters computer and find the last update. AN ENTIRE YEAR AGO! So I have a bunch of outdated contacts and apps. the worst part, though, is that I have about 20 paid apps that I CANNOT find out how to get onto my iPhone. "Sync iPhone" does nothing, and "Transfer Purchases" does nothing either.

Info:
iPhone 3GS

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Mar 21, 2012

I finally updated to 5.1 after getting my wife a new iPhone 4... well, needless to say itunes FAILED to create any sort of a back-up and wiped out my photographs, my contacts, my e-mails - my text messages - everything.

Info:
iphone, iOS 4

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May 20, 2012

My c3 switched off and came back on, on its self and lost basically everything on the phone such as apps, games, internet options folder, internet settings, messaging folder settings, all received texts and all other data. How do I get all this back and fix the phone

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Sep 23, 2011

Last night, it seems my world totally collapsed when I discovered my Blackberry Bold 9900 was factoring setting up, everything gone, my text messages with important information, my photos, BBM contacts, saved password and data, my calendar appointments, both email accounts and all my new contact details. I'm just devastated, just so shocked. If I could cry, I would.

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IPhone :: Software Update Had Wiped My Calendar?

May 11, 2012

the latest software update had wiped my calendar. I had important information in my calendar which is now lost? Is there anyway to get it back?

Info:
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Mar 15, 2012

My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?

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Apr 8, 2012

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BB Bold :: Possible To Recover Wiped Data On 9900?

Dec 23, 2011

My phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....

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Oct 27, 2010

My sons curve just reset itself in the middle of a text message... white screen... WIPING...He lost everything, all his settings, contacts, everything.I phoned O2 whose helpdesk had just shut, who said they knew nothing about any activities going to happen, but my son got lots of random emails and messages from his friends saying it was going to happen. Because they were from his friends, and because they get a lot of spam and stuff and we hadn't had any official notification of anything happening I told him to ignore it until we got an official message whch we didn't.I have just re-enabled Mobile Services and got him connected again - but I'd like to know what happened and why.

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I was experiencing sluggish performance on my s6, it was taking ages for my contacts to appear when trying to dial them, I fixed this by going on to apps>contacts>clear data and cached data. However it came at a price. many of my contacts have now disappeared. is there anyway i can restore them?

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Aug 21, 2011

recover data that did not back-up when I connected my BB Bold but updated software to the recommended 6.0. Admittedly, it was my first time trying to back-up data in over a year so I think the computer OS MAC perceived it as a first time connection?

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BB Bold :: 9900 - Entered Password Five Times And All Data Wiped

Nov 26, 2012

I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.

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BB Curve :: 8530 Data Wiped - Entered Password Many Times Unsuccessfully

Jul 14, 2010

I was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?

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Jul 23, 2011

I changed my password on my curve, and I couldn't remember it and I got it wrong 10 times. It then said wiping and it wiped all my data. Luckily, I had a backup, however it wasn't very recent so I have lost a few contacts, but more importantly, all of my pictures. Is there any way at all that I can get them back?

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Jan 3, 2012

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BB Curve :: Update Wiped Address Book Out?

Jun 29, 2011

Would like some help with getting my contacts back....the update I did wiped my contact out. that shouldnt happen there is a problem there!! i hope it doesnt happen to anyone else...not a happy camper will not buy a Blackberry again because of it.would like some answers!! does anyone know the fix for this? has it happen to anyone else?

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BB Torch :: 9800 Completely Wiped During Update

Aug 22, 2012

When I plugged my phone into the computer to charge, an update came up on bb desktop manager - to update to the 6.0 Bundle 2467 - and I began the update. After a few minutes I realized that I should back up my phone before updating but bb desktop wouldn't let me - it said that IT needed to update. So the device software update paused until the desktop update was complete. When it was finished, the device update continued...and I didn't backup.

Somewhere in the middle of the update (after about a half hour) the phone blinked, there was a funny "beep" and a message came up that the update could not continue. The phone had rebooted but was stuck at about 65%. I let it sit for a few minutes, still not moving. Pulled the battery, let it sit for a few minutes like that and re-inserted. Started to reboot, then stalled again at the same spot. Pulled the battery after another few minutes and waited about 15 minutes.

When I put the battery back in, the phone quickly booted up completely...but because the updater stalled mid-update Everything is lost! Contacts, Calendar, Memos. Is there any way at all to recover anything?? Or is all my data lost somewhere in cyberspace? There is a small file, about 5MB called Blackberry Contacts so I thought I could sync the files from there, but I don't know how!

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Aug 5, 2011

Ok, i have updated my phone so many times and nothing has ever gone wrong, i have always backed up my files in the "Backup and Restore" App and there has never been a problem. I have just updated my phone with latest update and it has wiped my Apps including the "Backup and Restore" app! (My files are always sent to my memory card with no problem) Now i cannot restore any of my files and its really F***ed me off, The Xperia 10 has to be the faultiest phone i have ever had, even when the phone is locked and in my pocket it manages to change my settings and forwards messages to random people!

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On June 10, I received a notification that there was a new update available to the Internet e-mail setup application. I can't access my em-mail settings without downloading the update. I downloaded the update, and, after rebooting, there was an error message saying the software couldn't be found! There was nothing on my phone besides a white screen with a long list of software file names. I couldn't go past this screen, make phone calls, text, or even power down without pulling the battery out! BB Tech Support was able to help me reinstall the operating system and restore evertyhing through the desktop software (sadly my last sync was 4 months ago so I lost all of my apps).To this day, it still prompts me to download the update when I try to access the E-mail Setup application. I don't remember what version the update was on June 10 but the version showing is 6.11.0419.0755. I need to access this application but I'm terrified to download the update.

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May 4, 2012

AT&T and iPhone data use charges - WiFi and cellular link options Many people have complained about unusual data usage charges on their AT&T iPhone bills -- often 10s of megabytes in one transaction, posted in the middle of the night. Here are a couple of updates based on the AT&T support portal: WiFi vs cellular link: Connecting to a local WiFi hotspot and turning off your cellular data connection will block cellular data transmission and related charges. (Except for SMS messages, which are very small.) There are some gotchas, however: (a) If your iPhone goes 'to sleep' (the screen goes black), it will revert to the cellular data link, unless it is plugged into a charger. (b) Even if your iPhone is plugged into a charger, it will revert to a cellular data connection if the WiFi link drops, e.g. due to a momentary glitch with your internet provider or electric power supply, so.... (c) The only way to completely ensure that your iPhone will not revert to a cellular data connection is to turn it completely off. You (obviously) will not be able to receive calls, however.

Large data transactions in the middle of the night: Unusually large 'chunks' of data that are apparently sent around midnight are a related issue. You may think that you could avoid these mystery charges by making sure you have a WiFi connection running at night. A number of 'czars' on AT&T's site stated, however, that this is are simply an artifact of AT&T's billing system, which "aggregates" transactions that occur throughout the day into one summary charge, which is posted in the middle of the night. If this is accurate, the data connection(s) you use throughout the day will determine how large this 'summary' transaction will be.

Note: Our bill does not appear to square with AT&T's explanation. For example:

39 04/06/2012 09:36PM phone Data Transfer 7 KB 0.0040 04/06/2012 10:35PM phone Data Transfer 7 KB 0.0041 04/06/2012 10:41PM phone Data Transfer 369,759 KB 30.00

If all of the data from 6 April was 'rolled up' into the massive 369.8 megabyte transaction at 10:41pm, why are there two small transactions at 9:36pm and 10:35? We installed Onavo to try to get to the bottom of this;; I will post the results at the end of the current billing cycle.

Info:
iPhone 4S, iOS 5, iPhone and AT&T unusual data usage

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HTC one m7, kitkat 4.4.2, sense 6.0

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Mar 22, 2012

So i was sitting in front of my phone this morning, when all of a sudden it just switched off and went into remote wipe mode. I then got an email from iCloud:Fantastic!! Maybe it was mind control or something!! I then got very pannicky and changed my apple ID password thinking that someone had got hold of it. I've restored from a backup on my computer because when i tried to do it from the Setup new iPhone > Restore from iCloud backup, it said 'No backups availiable'. I guess i hadn't switched on iCloud backups....but i thought i had! So i've got my stuff back via iTunes backup but lost days of data since the last computer backup was early March.

Info:
iPhone 4, iOS 4.3.2

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