Xperia X10 :: Update Wiped The Backup And Restore App?
Aug 5, 2011
Ok, i have updated my phone so many times and nothing has ever gone wrong, i have always backed up my files in the "Backup and Restore" App and there has never been a problem. I have just updated my phone with latest update and it has wiped my Apps including the "Backup and Restore" app! (My files are always sent to my memory card with no problem) Now i cannot restore any of my files and its really F***ed me off, The Xperia 10 has to be the faultiest phone i have ever had, even when the phone is locked and in my pocket it manages to change my settings and forwards messages to random people!
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Dec 20, 2010
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
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Oct 5, 2011
Yesterday i uploaded the 2.3 software for my Xperia x10. did all the stuff that i was told on the Sony Ericsson PC Companion... backed up all the stuff i wanted to keep.. using backup and restore.. When i tried to restore my stuff from my SD card i found out i could not load the backup and restore software.
how i can go about getting my stuff back, contacts and text from SD card to my phone...
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Nov 15, 2012
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore,
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Jul 30, 2011
Yesterday I made a backup file with the sony ericsson program "backup & restore" and after the update i can't find this tool on the new version of android.I tried it with the URL behind the QR-code on the ericsson website. The download was possible, but when I want to install this tool then the phone says the application is not installed.
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Dec 8, 2010
Before i installed the update i installed and made a backup with backup and restore and now after i updated the phone i cant seem to install it again. When i press to install it it loads for 1 sec and then sais "Program couldnt install" but in swedish ofc. ofc i have allowed the unknown sources thingy and it still doesent work..
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Oct 29, 2010
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore
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Aug 24, 2011
Iv'e just completed the new update, but no longer have backup and restore to restore all my stuff...
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Nov 17, 2010
just updated my xperia x10 to the new 2.1 op. Followed the instalation to the letter, backed up my files using the new backup n restore etc, updated it n then began the restore, now this is the frustration part. i did everything SE said to do even did 2 backups but when i try to restore it takes ages n then says could not complete. not only have i lost all contacts but more frustrating i have lost all my apps, both paid and free. my google account seems to be wrong although i cant realy remember it, tryed to get the user name/password sent to my hotmail but seems to of created a new account n i dont have these "links to re-downloads" ur android apps.
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Feb 4, 2011
I have backup my data before perform update services, and now i can't find the backup and restore app to restore my saved data.
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Aug 2, 2011
before i updated my software yesterday i backed up all my contacts, messages etc, however after the update i dont have the backup and restore app in my menu and when i try to download it, it wont install after the download fom m.sonyericsson.com/backup.
New Sony Ericsson software is now available for your phone. Update your software to get the latest features and corrections, and to keep your phone in the best possible condition.When the new software is available, you may receive a message in the notification bar of your phone. The easiest way to get the new software is to accept this update.
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer.Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup.After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process.I left it restoring for a while. When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap.But, it seems all my applications are restored. Yet my gmail account & Facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. tried to import contacts but it says it cannot find any anywhere.
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Sep 11, 2010
Lost all my numbers, texts, photos, everything!
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Apr 16, 2015
Updated the phone yesterday after Sony released new update to Lollipop ( meant to fix all the bugs that lollipop had) and my ENTIRE card was wiped. Over 2500 songs gone in an instant. I am so totally over this whole android Sony screw up I can't even express it in words.
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May 22, 2012
i got a blackberry Curve 9300 there are some problems with it.i can't read my memory card..so i want to send the phone in.now i wanted to take a back-up they asked my password, i didn't have any.sudenly after few try's, i thought it was alright.i got a white screen and after i take a back-up with nothing in.i've seen he's got wiped.nothing's there, all my contact's, emails, notice's,everything i've lost.
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May 25, 2012
I've just updated my iPhone and trying to restore from iTunes back up. iTunes is asking me for a password...I can't remember what it is? Any way I can find out?
Info:
iPhone 3G
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Apr 8, 2012
I have a CURVE 8520.The device is wiped and I lost all my data. I have installed BB Protect but there are no backup files, how can I find the old backup files from this software BB Protect.
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Jul 30, 2014
I recently updated to 5.02 from 4.4.4. Everything is fine except that I made my backup via "backup and restore" app on my 4.4.4 Z2. Now the problem is, 5.02 B&R app states that my file is now incompatible.
I have searched Google for any work-around and try downloading few preloaded non-xperia Z2 apks but not working. Also searched this forum but none found.
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Dec 17, 2010
When I go to m.sonyericsson.com/backup I get 'Cannot find message associated with key http.550' message. I would like to upgrade to Android 2.1 on my X10 mini.
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Jan 6, 2011
I've been told 2.1 is available for my U.S. AT&T xperia x10. I was given a link on the S.E. website by AT&T. As part of that i am trying to download the latest SE Backup and Restore app I go to the link provided by S.E. for the latest Backup & Restore, the file downloads to the phone but when i click on the download to install I get a message that says: "For security your phone is set to block installation of applications not sourced in the android market"
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Aug 6, 2011
I hav e read the way to get my backup and restore working? no joy im confussed and well angry at the moment
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Jul 15, 2011
Recently i have updated my device software to 2.3 ..then i cant find icon for backup and restore on my home screen for restoring the backup file... how can do i restore the backup file ?
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Sep 12, 2011
how can I download the backup and restore application for X10? I just updated to the new software and cant find the back-up application?
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Nov 9, 2012
i want to upgrade the memory to 4 gb How to Backup the old memory and restore to new one also i cannot download anything from google plsy erro 495 what does mean
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Nov 27, 2010
Backup & Restore not installed on the x10 I just bought. (Neither is Moxier).Since Backup & Restore is a d/l from SE, not the market, ATT is barring me from even installing it
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Aug 30, 2015
Cannot back up online, won't sign in, just keeps searching.
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Jan 24, 2015
I just factory reset my z3 because stamina mode wasn't working and I wanted to give it a go to see if factory reset would work. I used the built in Backup and Restore app to backup my messages (conversations) to my SD card (everything else was backed up through Google already). Well, every time I hit the restore option it finds the file and acts like it is restoring, only to leave me with nothing. And every time I reset my phone it alerts me that a backup is detected and wants to do a restore.
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Jun 8, 2014
After using the on-device Backup, I want to restore just CERTAIN apps. Â Will the restore function give me the ability to choose which apps I want to restore or will it restore EVERYTHING i backed up if I click on restore?
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Oct 26, 2010
i purchased my X10 from greece and the version i bought was the X10i because that was the only offered but thats the one i need being that i now live in the USA and i use Tmobile (Tmobile 3G compatibility).about 15 days ago my xperia could not start (for the second time) so i sent it to the SE support center in the US (for the second time) and they told me that the motherboard is fried and they need to replace it which they did but the problem is that only the X10a is offered int he US so they changed it to that. im ok with that change due to the fact that i barely use it nowadays since i am near wifi most of the time.Now, my Problem is that before i sent it to get fixed (the second time) having an X10i i upgraded the OS to 2.X and i also backed up all my contacts/bookmarks/txts etc to my memory card (mini sd card) with backup and restore and i had it set to back it all up every night(which it did). unfortunately X10a does not have the 2.X upgrade yet but still i went to the m.sonyericsson.com/backup site to download the latest backup and restore software and when i tried to restore my contactsit tells me "could not restore data"is that because i dont have the new OS ( 2.X ) or is it because i dont have the X10i motherboard anymore? or is it because of some other reason i cant think of...?also, is there anyway i can restore my contacts/call logs/txts etc?
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