Xperia Z3 :: Backup And Restore App Not Functioning?
Jan 24, 2015
I just factory reset my z3 because stamina mode wasn't working and I wanted to give it a go to see if factory reset would work. I used the built in Backup and Restore app to backup my messages (conversations) to my SD card (everything else was backed up through Google already). Well, every time I hit the restore option it finds the file and acts like it is restoring, only to leave me with nothing. And every time I reset my phone it alerts me that a backup is detected and wants to do a restore.
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Dec 7, 2011
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
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Oct 28, 2010
I had faced this issue when i last updated my phone when the 2.1 had come out.. I installed the latest Backup and Restore application as recomended by the SE update site.. Then backed up my files onto an already existing backup (which i think has corrupted the backup), hence overwriting the file.. After that i upgraded to 2.1 and restored my files, which failed because the contacts were not successfully imported (even though the Backup and Restore app said that the import was succesful.)
i was asked to repair the firmware using PC companion and hence want to backup succesfully without any problems. I cant risk loosing my contacts again. And i want to know from others in this forum if they have faced this issue on normal backup (not overwritten on an existing backup). [URL]
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Jul 30, 2014
I recently updated to 5.02 from 4.4.4. Everything is fine except that I made my backup via "backup and restore" app on my 4.4.4 Z2. Now the problem is, 5.02 B&R app states that my file is now incompatible.
I have searched Google for any work-around and try downloading few preloaded non-xperia Z2 apks but not working. Also searched this forum but none found.
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Dec 17, 2010
When I go to m.sonyericsson.com/backup I get 'Cannot find message associated with key http.550' message. I would like to upgrade to Android 2.1 on my X10 mini.
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Jan 6, 2011
I've been told 2.1 is available for my U.S. AT&T xperia x10. I was given a link on the S.E. website by AT&T. As part of that i am trying to download the latest SE Backup and Restore app I go to the link provided by S.E. for the latest Backup & Restore, the file downloads to the phone but when i click on the download to install I get a message that says: "For security your phone is set to block installation of applications not sourced in the android market"
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Aug 6, 2011
I hav e read the way to get my backup and restore working? no joy im confussed and well angry at the moment
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Jul 15, 2011
Recently i have updated my device software to 2.3 ..then i cant find icon for backup and restore on my home screen for restoring the backup file... how can do i restore the backup file ?
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Sep 12, 2011
how can I download the backup and restore application for X10? I just updated to the new software and cant find the back-up application?
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Nov 9, 2012
i want to upgrade the memory to 4 gb How to Backup the old memory and restore to new one also i cannot download anything from google plsy erro 495 what does mean
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Nov 27, 2010
Backup & Restore not installed on the x10 I just bought. (Neither is Moxier).Since Backup & Restore is a d/l from SE, not the market, ATT is barring me from even installing it
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Aug 30, 2015
Cannot back up online, won't sign in, just keeps searching.
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Jun 8, 2014
After using the on-device Backup, I want to restore just CERTAIN apps. Â Will the restore function give me the ability to choose which apps I want to restore or will it restore EVERYTHING i backed up if I click on restore?
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Oct 26, 2010
i purchased my X10 from greece and the version i bought was the X10i because that was the only offered but thats the one i need being that i now live in the USA and i use Tmobile (Tmobile 3G compatibility).about 15 days ago my xperia could not start (for the second time) so i sent it to the SE support center in the US (for the second time) and they told me that the motherboard is fried and they need to replace it which they did but the problem is that only the X10a is offered int he US so they changed it to that. im ok with that change due to the fact that i barely use it nowadays since i am near wifi most of the time.Now, my Problem is that before i sent it to get fixed (the second time) having an X10i i upgraded the OS to 2.X and i also backed up all my contacts/bookmarks/txts etc to my memory card (mini sd card) with backup and restore and i had it set to back it all up every night(which it did). unfortunately X10a does not have the 2.X upgrade yet but still i went to the m.sonyericsson.com/backup site to download the latest backup and restore software and when i tried to restore my contactsit tells me "could not restore data"is that because i dont have the new OS ( 2.X ) or is it because i dont have the X10i motherboard anymore? or is it because of some other reason i cant think of...?also, is there anyway i can restore my contacts/call logs/txts etc?
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Sep 8, 2011
Backup & Restore app if you need the app you can use this link instead to download the apk New Link Backup & Restore [URL]How to install it You need to go to settings -> applications -> check unknown sources download IO File Manager [URL]download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it
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Aug 27, 2010
How can I download backup and restore application. I can not find it in the market
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Dec 20, 2010
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
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Dec 31, 2010
I'm trying to download the backup and restore application to my phone. I go to the [URL] backup link and I download it then it says you cannot download apps that are not from the android market place. So what do I do to get this app. And also if anyone knows how do I get play now on my phone. I wanted to download that track id app.
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Aug 5, 2011
Ok, i have updated my phone so many times and nothing has ever gone wrong, i have always backed up my files in the "Backup and Restore" App and there has never been a problem. I have just updated my phone with latest update and it has wiped my Apps including the "Backup and Restore" app! (My files are always sent to my memory card with no problem) Now i cannot restore any of my files and its really F***ed me off, The Xperia 10 has to be the faultiest phone i have ever had, even when the phone is locked and in my pocket it manages to change my settings and forwards messages to random people!
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Aug 5, 2011
where can i find my restore and backup application?? it happens when i started to update my X10 to 2.3.3 version when its done my restore and backup application is gone.my contacts,settings,messages etc..the more important is my contact..im so sad.
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Oct 5, 2011
Yesterday i uploaded the 2.3 software for my Xperia x10. did all the stuff that i was told on the Sony Ericsson PC Companion... backed up all the stuff i wanted to keep.. using backup and restore.. When i tried to restore my stuff from my SD card i found out i could not load the backup and restore software.
how i can go about getting my stuff back, contacts and text from SD card to my phone...
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Jan 23, 2012
I updated my Xperia X10 to version 3.1 and now cannot access or find my "backup & restore" app, therefore i have lost all my contacts and games!
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Nov 16, 2010
I have tried scanning the QR code, I have tried manually entering the address and yes I have also used the following browsers;
Dolphin
Opera
Standard
and all I get it a blank page and no download!
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Apr 24, 2015
So I just been upgrading my Xperia Z2. The phone was on Android 4.4.2 when I used the Backup & Restore application to backup my System apps data, and some of my Downloaded apps with data. I had to upgrade to 4.4.4. I think it was a mistake that I didn't make a backup on 4.4.4 as well. Now I've upgraded to 5.0, and all of my apps & settings were kept, but I wanted to start clean, so I did a factory reset.
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Now when I'm trying to use the Backup & Restore app again to Restore the backup file I made on 4.4.2, a window pops up saying "Cannot restore, Selected backup records cannot be used due to incompatible software versions. Please select a more recent backup file."
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Oct 29, 2015
I had backup my data when my phone was on android 4.4.2. Since I updated it to android 5.1, I am unable to restore my data of that backup which I took in 4.4.2
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Feb 4, 2014
Backup and restore App in Z1?????that one can fully backup and restore all the apps and data .
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Oct 5, 2015
I just unlocked my bootloader, and following the subsequent reset I tried to restore from my backup in the SD Card. Everything shows up, the SD Card with the date I backed up and everything. When I click the button, nothing happens. It registers my touch, I get the button animation and the little "ting" sound, but that's it. It stays in that screen and nothing happens.
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What I tried so far:
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Reboot
Reinsert SD Card
Connect to my accounts (Google, Sony)
Input my old PIN code
Unchecking options
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It's currently reinstalling all my apps, will update if anything changes after that. Reinstalling all apps doesn't solve it.
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Model: Xperia Z5 Compact E5823 SI 1298-4171 Rev1
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Feb 24, 2011
I have recently had a replacement handset of a Xperia X10 which replaces my Vivaz. Before the handset was given back, I backed up my phone with all contact, calendar entries etc via the sony ericsson PC suite, now I want to restore this backup to the X10, the PC Suite doesn't recognise the phone. I have to now use the PC companion which doesn't help me much in restoring this backup.
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Nov 15, 2012
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m.sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore,
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Jul 30, 2011
Yesterday I made a backup file with the sony ericsson program "backup & restore" and after the update i can't find this tool on the new version of android.I tried it with the URL behind the QR-code on the ericsson website. The download was possible, but when I want to install this tool then the phone says the application is not installed.
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Dec 8, 2010
Before i installed the update i installed and made a backup with backup and restore and now after i updated the phone i cant seem to install it again. When i press to install it it loads for 1 sec and then sais "Program couldnt install" but in swedish ofc. ofc i have allowed the unknown sources thingy and it still doesent work..
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