BB Torch :: Restoring Data Onto Replacement Device?
Nov 16, 2012
Now trying to use Blackberry Protect to restore my contacts list and then want to restore Applictions I had paid for. Any idea how to do this? The BB Protect 'help' says select RESTORE DATA but I cannot see this option, only the option to backup or achive. I suspect this maybe to do with the two different PINS for my device but dont know how to tell it that I have same number, same SIM but different BB i.d.
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Mar 15, 2012
My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
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Dec 15, 2012
I have just activated a new SIM card but realise that I may have some data on the old SIM. How do I make sure I transfer this if needed?
Does SIM card = SD Card?
My phone shows:
SD Card
External SD card
Phone Internal Storage
Internal storage is showing data USB storage is showing data SD card is 30GB and showing nothing stored
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Apr 11, 2010
I will be getting a replacement Storm 2 in the mail on Wednesday(VZW store was out and had to order one). I have a problem with the headphone jack thinking there are headphones in it when they are not sometimes.I was wondering what I need to do leading up to and once I get my replacement? I have used the Desktop Manager Backup program to backup my files. That should take care of my calender, memo, contacts, SMS and any files and stuff on my device....but what about apps. That is what I'm unsure about. How well do those transfer since they have licenses/registration codes?I have bought DynoStorm, Fingerprint Scanner, PatternLock, WeatherBug Elite from App World. From what I have read all I need to do is start App World on my new device and those apps will load on the new device from App World without a problem? Is this true?I have bought BerryBuzz, Call Blocker Pro, Meter Berry, Mileage Meter, QuickLaunch and SmrtGuard(1 Year Subscription) from MobiHand. From what it looks like I can use the Change Device ID and it will generate new codes for me on my new device? Is this all I have to do? Can anybody verify this or tell me what I do need to do for these apps?I have other free apps but those I can just download again.The last thing I'm curious how it will transfer or if it will be a problem is my one theme I have bough Halycon from Elecite. How do I get that loaded onto my new device?If there is anything I'm forgetting to do with backups or apps or anything else I should do before or when I have the replacement let me know. I would greatly appreciate it.
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Sep 10, 2014
lost my old iphone 4s and got a warranty replacement iphone 4s. However when I tried to restore a recent backup I made to the cloud it said that I could not do it because the old backup was on an older ios and the new phone was on a new ios. Is there anyway that I can somehow restore this backup? Also I don't have any backups to itunes.
Info:
iPhone 4S
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Aug 16, 2012
Phone broke, got replacement. email doesn't work on new phone. Don't know what my original blackberry id was. Won't sent password unless I know ID.
How do I find/change ID and password.
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Feb 22, 2010
i might sell my 3gs with 3.1.2, untethered jb using blackra1n iphone with 3.1.2 and untethered jb might be move "valuable" then others so the question is how can i erase all data without having to restore i dont have many apps downloaded, only some free games, and none of the paid ones. i can delete all my mail accounts, but will it wipe all emails/contacts?
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Nov 12, 2011
BB 9900 stolen and now have a Curve 9300. I really need some assistance restoring everything to the 9300 but when i plug into the Desktop software it asks me to plug in my old device?I obviously don't have it but I do have a back up i did just before Christmas. I don't mind starting from scratch but I need the phone numbers etc if nothing else.
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Mar 23, 2012
How do I save photos before restoring Iphone 3gs? Phone crashed, wants me to restore via i tunes. I have no backup so believe restore process will delete all my photos. I promise to back up in future.
Info:iPhone 3GS, iOS 3.1.3, believe operating system is 3...
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May 27, 2012
I recently restored my iphone, and after restoring when I asked itunes to restore data from the last backup, it said that the last backup was corrupt; thus it restored my phone as new. is there a way to get my data back, as in from the 2nd last backup?
Info:
iPhone 4, iOS 5.1
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Jun 13, 2012
my iphone 3g software are fully delete because i have trying to restore my phone.
Info:
iPhone 3G,
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Jun 29, 2012
I had to uninstall and then install again an app. The data got lost. I had not snychronized it with iTunes. How can i resore the data, isnt it somewhere in memory?
Info:
iPhone 4S
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Jan 9, 2010
I backed up my contacts by ssh'ing into my phone and backing up the files in this directory: /private/var/mobile/Library/AddressBook.When I restored and re-added the files my contacts show up but I can't add or modify them...
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Jul 5, 2012
All my phone says is to plug it in to iTunes and the only option is to restore it. And I don't want to restore it because i will lose all my pictures. Is there any way I can undo the update?
Info:
iPhone 4
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Aug 8, 2012
How do I restore my password keeper data from a backup. The backup shows data being stored but it is greyed out not allowing me to restore it to my BlackBerry Storm2 9550. I recently wiped my phone rejoined my new enterprize server and now tried to restore all my data. Contacts, messages, etc all restored, but I did not get my password keeper data. Why would it back it up if I can't restore it? Even if I could read the data in the backup
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May 22, 2012
I bought a new iPhone4S. I took around 1.000 pictures with it right off the box. When I went on syncing it for the first time I restored the data from my old iPhone3G instead of creating a 'new phone' and now it doesn't show any of the new pictures I took on the iPhone4S.
Can that be reversed so the new photos are recovered?
Info:
iPhone 4S, iOS 5.1.1
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Jun 26, 2014
I had not backed up my phone in several years and was unfamiliar with the process. I opened Itunes and connected my iphone. I hit restore phone instead of backup. Not smart. Now, I have all the data on my phone from my last back up from 2011. How can I recover the original data that I was trying to backup?
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Jun 21, 2010
My iPhone 4 shipped, yay! This is my first iPhone upgrade and have never needed to restore the backup from my 3g to a new phone. So my question is. I have my new IP4 shipping to my house but I sync with iTunes on my work computer.
Can I activate my new IP4 on iTunes on my home PC in the evening when I get home to my shiny new phone and then restore all my settings, data and apps from my work PC iTunes the next morning at work? Or do I need to just wait until I get to work to activate the new phone?
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May 17, 2014
My phone is back from repair again and again I cannot restore saved before reset app data. It says on the web that I get a msg asking to restore it when I put in my microsoft account but I didn't get any.
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Mar 22, 2012
i forgot my passcode and i want a way to get back in without restoring and or losing my data
Info:
iPhone 4
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May 5, 2012
I need to restore my backed up data from iTunes but have forgotten my iPhone password?
Info:
iPhone 4
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Feb 8, 2012
I lost all my new next text messages after restoring a backup using the abckup & restore i did a few days back in my x10 mini pro.How do I retrieve them? They are very important messages! What can I do?
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Mar 28, 2012
Is restoring data easy after updating to Belle from Anna?Ideas for restoration strategies? Former Psion 3a-5-5mx & Psion netbook (Symbian) user who had an E63, E71Now an E7 casualty remembering the 8 replacement Nokia Orange (or was that Lemon?) 2140's I had in 1996.
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Jun 18, 2010
I didn't realise my numbers were saved to the phone. Can i retrieve them?
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Apr 6, 2015
Verizon Samsung S5 with Kit Kat and want to update to the latest Lollipop. The question is about restoring all the apps and data after a factory reset after the upgrade.
1. I have moved a lot of programs to the SD card- do I need to move them back to Device Memory?
2. If I sign in with my Google account after the Factory Reset after the OS upgrade, will all the apps automatically be restored/installed?
3. I have the Google backup set automatically and restore automatically- will the data and settings be restored as the apps are restored once I log into my Google account?
4. What about all my internet email accounts (Comcast, GMail, etc.)- will they automatically be restored for the messages that are on the S5 and automatically connected to the accounts or do I have to reset these up again?
5. The S5 is also my work email, which is an Exchange Server- will the Factory Reset mean that my IT dept. needs to reestablish the connection between the S5 and the Exchange Server or will that happen automatically (if emails are part of the automatic restore?)
6. I have Keis 3 installed on my computer- should I use this as a backup and restore instead of relying on the automatic Google backup and restore?
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Feb 15, 2011
I just bought the BB Torch 9810 recently and there were some apps already installed on it. Two of the already installed apps were Bejeweled and Telenav. Telenav had to be fully downlaoded, but was a free version. After I connected my phone to Blackberry Desktop Manager, both of these apps disappeared. I was unable to recover either. The Telenav icon was still on the homescreen, but then after downloading it like before, it asked me to buy the app in order to be able to use it. When I first downloaded it, I was able to use it everything on it including the step-by-step voice directions without having to pay for it. I tried uninstalling and reinstalling again to see if that was the problem, but it continued to ask me to buy it in order to use it. How do I recover apps that came already installed on the device when I purchased it?
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Oct 4, 2012
I have backed up my Torch using the BlackBerry Protect application, then I restored it at a later date. I can view my contacts but not my SMS, MMS or emails? I just get a little green icon on them with the date but I can not see any information.
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Apr 16, 2012
To improve the security on my phone, I engaged the password feature. In trying to get back in my phone I must have entered the password incorrectly. When the maximum attempts had been used, the phone went through wiping and my phone was totally reset. My BBM listing and contact listing were all lost and even my BBM pin was changed. My phone was previously backed up on my computer but the computer is identifying my phone as a different divice. is there any way to get my computer to load my contact lists on the phone after it had been wiped in this way?
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Oct 6, 2011
I have a backup from Torch 9800 and trying restore it on Bold 9900.
Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+)
Is there any issue with the version of the OS of the phone?
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Apr 23, 2012
I backed up my BB on Friday, wiped it out and restored the info again. After 15 hours (time that restoring lasted), it deleted all my emails from now until Sep 2011. I tried restoring again today, and it deleted all messages going back to Nov 2010 now. What can I do to have my emails up to date in my 9800? We are using Lotus Notes.
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