BB Torch :: Restoring Information To Phone After A Wipe?
Apr 16, 2012
To improve the security on my phone, I engaged the password feature. In trying to get back in my phone I must have entered the password incorrectly. When the maximum attempts had been used, the phone went through wiping and my phone was totally reset. My BBM listing and contact listing were all lost and even my BBM pin was changed. My phone was previously backed up on my computer but the computer is identifying my phone as a different divice. is there any way to get my computer to load my contact lists on the phone after it had been wiped in this way?
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Oct 23, 2010
Does anybody know how to completly wipe all data of the vivaz and put it back to how it would be if you had just got the phone?
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Aug 4, 2012
just bought an used galaxy s2. But I'm having a problem removing the previous owner information.I've tried the factory reset, entering in recovery mode and wipe out data and cache, tried update rom with odin and kies. have tried remove all app's photos, and contacts. But in the end the result is the same. Every time I restart the phone, the same old definition, apps, photos from previous owner came up. All my apps and photos disappear.
Also I cannot remove the google account from previous owner. the phone says that is impossible because the account is being used by an application. the only way is doing a factory reset (that I've tried)
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Jan 8, 2012
Is there a way to get back the contact information after a secure wipe?
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Mar 24, 2012
I deleted my mobile me account from my phone and now all of my previos contact information is gone. What can I do to restore it?
Info:
iPhone 3GS
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Apr 8, 2012
My old iPhone 4s got stolen but was backed up by iTunes. I bought a new one today and when it asked me if I wanted to restore information from another iPhone onto my new one, I accidently restored my brothers iPhone onto mine rather than mine. I was wondering if there is a way to undo this restoration and go back so that I can restore all of my old information onto my new phone instead of his?
Info:
iPhone 4S
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May 31, 2012
I am about to do a Security Wipe to see if that helps to unlock my password.Is it safe ?
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Jul 21, 2010
I was told I qualify for an upgrade and the phone I wanted to upgrade to is the blackberry 9800.. I know it's not out yet but I was just wondering if you were able to give me any information on when you guys are expecting it, I've heard aug 15th but I just wanted to see from you guys if that was true. Hopefully you can help me out!
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Dec 29, 2011
I decided to back up my data because I wanted to security wipe my phone and just restore the really important files I have. I security-wiped my phone just now because it's lagging a lot and I'm trying to set up my BBM. It's leading me nowhere but a message saying "Associating BBM with your Blackberry ID". It's been at it for hours and I'm really frustrated that I regret wiping it.
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Oct 11, 2011
Much to my absolute horror, my 9-year old son handed me my phone with the message 'Wiping' on the screen with a progress bar - Daddy what is this? Oh my God!!! All of my Contacts were permanently lost and I had to set up my phone from scratch again - out of box. I'm guessing it's because he tried to guess my password again. The last time he tried to guess my password about 6 months ago, the phone did not Wipe itself out. Why it would wipe itself out is totally ridiculous. If a would-be thief actually somehow guessed my password, he deserves to have my Contacts, as I choose a password that cannot be guessed. It's up to the user how secure they want their phone by choosing a password of a certain level. It's not up to RIM to choose DEFCON 1 as soon as someone exceeds the number of retries set. It makes me want to get rid of my Blackberry altogether and get a phone that has a more reasonable security measures sequence of events. At the very least, there should be some kind of warning on the screen upon enabling the 'Password Lock' feature that states, 'the phone will be wiped if the number of retries is exceeded, it is highly recommended to Backup your Data using the Blackberry Manager PC software, in order to allow your phone to be quickly configured back to the state of when you backed it up, in the event a security wipe is activated'. I learned later that this was in the manual, but who actually reads the manual? I don't even know where my manual is. If I had known this, I would have most definitely backed it up. I think that since I'm basically starting from scratch, I may as well get another phone, but not one that has this ridiculous feature like Blackberry's.
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Feb 28, 2011
Is there any way i can wipe and reset my blackberry to factory settings?
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Jan 10, 2012
i wnt t recover my lost BBM contacts,i did a security wipe.Is there a way to recover them.
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Aug 30, 2011
i recently did a security wipe on my phone and can no longer use my email accounts. i can only read but can reply to them, and it doesnt let me see which account the message is from (i have 3 different accounts). when i go to setup email account my phone freezes
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Nov 26, 2012
the phone encrypted some files in the default Blackberry folder on the external Media Card with .rem extension (mostly .jpg files). I had to wipe the phone and since then I cannot open those files - even with setting from reloaded backup file (the backup did not offer the saving of Media Card content). how can I get those file back? The encryption of the Media Card is On (default company setting) but the "Include Media Files" is Off and the encryption Mode is "Device Key".
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May 12, 2012
Why my bb has always need to wipe data when new sim card is insert?
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Aug 28, 2012
Is there anyway to basically wipe out a torch? I want all the pictures and everything gone kind of like a blank slate is there anyway to make this happen?
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Mar 9, 2012
I recently got a Blackberry Torch 9800 and had signed up for a Blackberry ID. Now I cannot remember my login information. How I can find it? Is the username a blackberry address or my regular email address, like hotmail?
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Dec 14, 2011
I need to remove my blackberry id so I can reinstate the correct information. My wife and I have the same phone but her ID info is on both phones. How can I achieve this.
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Aug 28, 2012
My Torch 9800 screen went out and I bought a new (non-BB) phone
How can I retrieve the information from Password Keeper?
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Dec 26, 2010
When I click Setup, then go to Personal Information. The phone is showing a friend from my address book. How do I change this to Me. I click edit, and it will just let me edit my friends info.
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Jul 11, 2011
how to remove the information in the Quick access area?. It keeps saying that I have texts and when I check in the Text folder there aren't any!
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Aug 9, 2015
I tried the following:
1. Power off phone.
2. Press Volume Down & Power.
3. Click Reboot to Bootloader.
4. Click Boot to Recovery Mode.
After extensive researching and contacting HTC directly, I found out that I am supposed to get a few options where one of them is 'Wipe Cache Partition'. However, all I get is a black screen for a few secods, then an icon of my phone with an exclamation mark on it. That appears for about a minute, after that the phone reboots.
Any reason that's not working? I'm running Lollipop 5.1 and Sense 7.0.
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Jul 26, 2012
What steps should I do so they get clean phone. I should go in reset passwords to 0000 or will it reset when wiped.
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Sep 14, 2015
So my wife in her infinite wisdom, bought a Galaxy S6 off some guy at her work to replace my aging HTC M8. The catch being that he forgot his Samsung credentials, so he couldn't log in, and therefore is selling the phone to make up for his stupidity.Before buying it, she checked the IMEI and its clear, along with the fact that the guy had all the original stuff that came with it, and it was almost brand new.
Now my question is, how can I bypass this? How can everything be erased for this isn't an issue? I've odined it to a fresh ROM, even Nand Erase All, but its still stuck with it. I know previous versions there was ways around it, but I can't seem to find one with this.Currently running AT&T build G920AUCU2AOF3, which I believe is 5.0.2.
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Apr 24, 2012
Compared to my Desk Skype , I cant see history buttom, nor my Skype name at the top of the Skype window
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Aug 9, 2010
I called Verizon today & she told me to do a full wipe on my phone to fix the trackball issue, does this work or they just trying to put me off?
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Apr 28, 2010
I know there are a lot of these threads, you don't have to tell me.But i've read some and didn't find what I was looking for, exactly.I am selling my Storm 2 9550, and want to make sure all my information is out of it. But I don't want to make it incapable of using for the buyer. So how do I wipe or just clean out of phone of my info, and still have it working for him? Should I just do a wipe, and then reinstall the OS? Or will he be able to reinstall the OS when he puts it and installs the BlackBerry desktop software? How does it come when you buy it from Verizon?
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Nov 27, 2015
LG G4 froze and then the screen went black. It won't soft or hard reboot and / or charge. How can I ensure my cell is wiped clean prior to sending back to Verizon after my replacement comes in?
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Sep 12, 2015
I dropped my phone and cracked the screen and now the screen is all black. I went through insurance and received my new phone. I've deactivated the old phone and activated my new phone. I've been reading other responses for a similar problem but it seems like most of them have not activated the new phone yet and were able to wipe the phone using the Android Device Manager. Since I've already activated my new phone, if I use ADM it finds my new phone and not my old phone.
Is there a way to wipe the data off of the old phone with a broken screen after I've already activated my new phone?
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May 26, 2012
I recently lost my Iphone 4 and wiped it using the Find My Phone application. But the Iphone is retrieved and I still have not recieved any mail about a succsessful wipe. So my question is; is it possible to regret the remote wipe function? I guess the wipe function will start when the Iphone gets in contact with a network with internet access? I have some backup on my mac, but there is many important items on the phone that has no backup.
Info:
iPhone 4
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Feb 3, 2015
I got my verizon galaxy s5 stolen last week Monday and I'm wondering if there's any way to locate and wipe the phone? I know it's been over a week, but any way to locate and wipe the phone?
Last Monday night, I called the phone not too long after it was stolen and it went straight to voicemail. Later that night I suspended service. I went ahead and called the insurance I have for the phone and got another s5 delivered on Wednesday for a $99 deductible. I activated the phone that evening and it's been working fine since then.
I tried installing android device manager app on my new s5 and it wasn't able to locate my stolen s5 and my current s5.
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