Galaxy S5 :: How To Wipe A Phone With Broken Screen
Sep 12, 2015
I dropped my phone and cracked the screen and now the screen is all black. I went through insurance and received my new phone. I've deactivated the old phone and activated my new phone. I've been reading other responses for a similar problem but it seems like most of them have not activated the new phone yet and were able to wipe the phone using the Android Device Manager. Since I've already activated my new phone, if I use ADM it finds my new phone and not my old phone.
Is there a way to wipe the data off of the old phone with a broken screen after I've already activated my new phone?
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Apr 8, 2012
I have an Iphone 3G that Im selling.
The only problem is that the screen is broken, it wont slide to unlock so I am unable to put in the passcode in so I can restore it and wipe it on Itunes. The lock button is very, very selective to. More than 99% of the time it doesnt work, actually. The only thing that seems to work is the home button.
As you know, because I am unable to put in the passcode my computer refuses to read it, so I cannt go in and manually delete everything myself.
Is there any other way to completely wipe it? Or am I screwed?
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Aug 16, 2015
My screen on my galaxy s6 broke everything is still working i can still hear when i unlock the phone or when i receive a text or a phone call i just cannot see anything i tried buying a mhl cable and that did nothing i want to be able to pull out all my files from my phone before i send the phone back.
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Aug 24, 2015
Galaxy s5 has broken screen, unable to connect to iMac as it does not appear in finder...
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Sep 16, 2015
I broke the screen on my S5 and my provider was able to get me a new phone however since my screen is broken - completely black (broken LCD) they were unable to transfer contacts, pictures, data, etc...
I am trying to back up the S5 to my PC but the software that I have been finding all needs some sort of authorization on the phone - which I am unable to do.
Is there anyway that I can save all of my data?
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Mar 21, 2015
When I turn my Samsung Galaxy S5 Verizon phone on there is blackness all over the lock screen, where the numbers are is completely blacked out. There is no way for me to enter my password. I want to connect it to my windows PC via USB cable to backup contacts/text messages/emails/documents I've created/photographs. My verizon cloud is full so there are some things on the phone that I need to backup. It seems like every software I have tried needs you to enter the phone password first and enable USB debugging mode. I cannot do this because the screen is so blacked out I cannot see any of the numbers, the OK button, or the delete button.
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Dec 9, 2015
The screen on my Galaxy S6 is broken and I want to hard reset it....
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Mar 8, 2015
My screen is broken on my Samsung5, completely black. The phone works but I cannot see anything. I thought my contacts where synced to my gmail account but they are not there!! Can I import my contacts from my phone via computer if I cannot see the screen?
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Jan 3, 2013
Does anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
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Sep 14, 2015
So my wife in her infinite wisdom, bought a Galaxy S6 off some guy at her work to replace my aging HTC M8. The catch being that he forgot his Samsung credentials, so he couldn't log in, and therefore is selling the phone to make up for his stupidity.Before buying it, she checked the IMEI and its clear, along with the fact that the guy had all the original stuff that came with it, and it was almost brand new.
Now my question is, how can I bypass this? How can everything be erased for this isn't an issue? I've odined it to a fresh ROM, even Nand Erase All, but its still stuck with it. I know previous versions there was ways around it, but I can't seem to find one with this.Currently running AT&T build G920AUCU2AOF3, which I believe is 5.0.2.
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Feb 3, 2015
I got my verizon galaxy s5 stolen last week Monday and I'm wondering if there's any way to locate and wipe the phone? I know it's been over a week, but any way to locate and wipe the phone?
Last Monday night, I called the phone not too long after it was stolen and it went straight to voicemail. Later that night I suspended service. I went ahead and called the insurance I have for the phone and got another s5 delivered on Wednesday for a $99 deductible. I activated the phone that evening and it's been working fine since then.
I tried installing android device manager app on my new s5 and it wasn't able to locate my stolen s5 and my current s5.
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Mar 28, 2015
I wiped my Samsung G5's cache in an effort to speed it up, and after reset all applications crash (I get Report/OK) button options, and the screen is black. Nothing else is happening. I rebooted, I wiped cache again, and nothing. The phone is rooted with Android 5.0 on it, touchwiz.
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May 24, 2015
As my phone is rooted, I can't update phone through OTA.
There just came a new firmware on Sammobile (May 21) and I downloaded it. If I flash it, will my phone be wiped?
Also, if it do. Is there anything "to do" so I can get everything with it?
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Jan 4, 2012
My screen on my SGS2 is shattered. Before I have it fixed, I'd like to backup everything via Kies (I haven't backed up in a while before my phone fell). My phone goes on when switched on, the soft buttons light up like usual - I'm taking this as signs of normal functioning. But I simply cannot seem to get my phone to talk to Kies via USB connection through my PC. Also, am I right in assuming that the 'touch' on the screen wont work if its cracked?
Is there any way I can backup my phone before I send it in to be repaired?
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Jul 1, 2015
My phone is broken, and there is a diary app that i logged each day of the progress of my son. Its very precious to me and i wont give up on getting to that app. Tge screen is broken, tried 3 replacement screens and it wont turn on. Tried new batteries too. Plugged it into a computer and it wont come up. There is a slight buzz sound when its plugged in, not sure what that means. All i need is the entries on that app.
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Sep 10, 2015
Phone turns on with no screen charger light comes on,really want to get the data off the hand set before sending it to be fixed...
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Oct 26, 2015
Broken screen Samsung galaxy s5. how do I upload the pictures...
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Jul 17, 2015
Dropped phone 3 stories out of a window and LCD and screen broken and wont turn on so cannot retrieve data, pictures or videos it wont sync to computer and I don't know the username or password of the Gmail that is connected to the phone.
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Dec 25, 2014
I ended up breaking the LCD screen on my S5 a few days ago and now that a replacement is on its way, I would like to retrieve the pictures off of the internal memory. However, when I plug my device into the computer (still turns on and works, just no display) it says no files are on the phone. I'm used to this because I've always had to unlock the phone itself in order to get into the memory on a computer. I can't enter the code since the screen is broken and not taking input as far as I can tell. So. Am I just out of luck here? Or is there another way to access this photos? Which if not it is no big deal since there weren't any IMPORTANT images on there.
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Apr 17, 2015
My Galaxy S5's screen broke and it is completely black. I need to return this phone to geek squad but I must perform a factory reset on it before I send it, but I dont know how I can do this if I cant read what it is on the screen. Is there anyway that I could perform a factory reset from my computer or is there another way to perform a factory reset without needing the screen?
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Sep 11, 2012
My beloved Galaxy S2 is currently with T-mobile for assessment as a result of a broken screen (under the glass) and the view of the shop was that as it was a broken screen it was automatically my fault.I am at a loss as to how they can know this without even seeing the phone. Hence why I was unprepared to pre-authorise a repair without knowing the cost first.I have no issue with paying if it is my fault (like I did when I put a phone through the washing machine or when I dropped one on a sharp stone and shattered the screen or when I left one on the car roof and drove off only to see it bounce in the rear view mirror!) but this time it was very different as the screen went black as if power had gone and it needed to be switched back on - i initially thought it was a power fault. The next day I discovered a crack in the screen.
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Jun 12, 2010
I have dropped my N95 and the screen has broken, the thing is all my contacts are saved to the phone and not the sim, so if somebody could post up the exact instructions on how to copy my contact from phone to sim then i can follow them and move all my contacts blind folded so to speak.
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Jul 5, 2015
I dropped my phone today. It smashed the screen and it slowly became black. I can see a tiny bit at the top and it appears to be receiving messages and notifications but the screen is ruined.Before I hand it in for repair I want to remove all pics from it. How can I do this? I do not have a pinlock on the phone.
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Apr 5, 2015
Cracked my screen on my Nexus 5 today (squeezed it in a door). The touchscreen won't work and you can't see anything except green and red stripes on the screen. Is there any possibility to reach the files from my computer even if i can't unlock the phone with my graphical password? It runs Android 5.1 and I haven't rooted it or anything. Very desperate to reach the data on my phone, have photos, videos and a diary from my year in Australia... Should think about back-up next time!
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Aug 4, 2012
just bought an used galaxy s2. But I'm having a problem removing the previous owner information.I've tried the factory reset, entering in recovery mode and wipe out data and cache, tried update rom with odin and kies. have tried remove all app's photos, and contacts. But in the end the result is the same. Every time I restart the phone, the same old definition, apps, photos from previous owner came up. All my apps and photos disappear.
Also I cannot remove the google account from previous owner. the phone says that is impossible because the account is being used by an application. the only way is doing a factory reset (that I've tried)
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Aug 26, 2015
What is the best way to fully wipe Samsung S5 (SM-G900F)?
I'm wanting to fully clear my phone as Chrome connected to WiFi can take up to 20 seconds to resolve pages and my battery life has declined to 12 hours or so when it used to last a day! I've installed Avast AV to scan for malware but nothing found but I don't feel confident that something isn't installed on it with all these vulnerabilities such as Stagefright and so on.
Other question I have is my phone was originally carrier locked to O2 (UK Carrier) so when install their firmware again will I be back to been carrier locked?
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Feb 10, 2010
i just bought a macbook pro yesterday and my iPhone has gotten a bit greasy, i was wondering is it ok to use the screen wipe that i got with my MBP on my iPhone 3GS? I thought because it's touch screen i might not be able to?
What about the cloth that came with my iMac?
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Mar 2, 2015
I've got a Sprint Galaxy S5, and just did the OTA update to Lollipop. Initially I was getting a notification about a Google Play Services error, and all the icons for apps stored on my SD card were grayed out, but still usable. The Google Play Services error and the icon issue seemed to take care of themselves with a re-start, and everything seems to be working OK now.
I've read here and other places that doing a Wipe Partition Cache after the update often smooths things up and can improve speed, with no risk of losing data. Well, I've tried about a dozen times to do the 3 button press, but all I ever accomplish is restarting the phone. Is there a trick to getting into Recovery, or should I just keep trying?
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Jan 27, 2012
My BlackBerry Bold 9900 has been giving me some problems lately, so I backed up all my data and attempted a security wipe.
After erasing all the contents, my phone's screen just turned white without any error message.
Even after performing a hard reset, my phone still turns white.
how can I restore my phone back?
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