My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
View 2 RepliesI dropped my phone today. It smashed the screen and it slowly became black. I can see a tiny bit at the top and it appears to be receiving messages and notifications but the screen is ruined.Before I hand it in for repair I want to remove all pics from it. How can I do this? I do not have a pinlock on the phone.
View 1 Replies View RelatedMy s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
View 3 Replies View RelatedPhone turns on with no screen charger light comes on,really want to get the data off the hand set before sending it to be fixed...
View 1 Replies View RelatedBy mistake i have reseted my samsung 6 edge, and deleted all information. not able to recover google or samsung account. is there any chance to return back all information with fingerprint, as i have used only mine on this device.
View 1 Replies View RelatedLast night, my daughter accidentally put my samsung Galaxy S6 restore the factory settings when I was taking a bath. All my data is gone, how can I do, especially the contacts, I need to recover accidentally deleted these important contacts.
View 1 Replies View RelatedThe port on my iphone 5s recently broke. I haven't backed my phone up in weeks and since I can no longer plug my phone into my laptop, I'm not sure how I can retrieve my photos, notes, etc. that were placed on my phone after the last time it was backed up. I have no clue how to recover my info since my phone no longer works. I know my phone has a sim card but I've never manually saved anything to it so I guess my second question is does my phone automatically save info on the sim card and if so, what type of info does it save on it?
View 1 Replies View RelatedSee the pictures of my screen below:
This semicircle has been there since I got the phone but I didn't know it wasn't supposed to be like this before my friend told me.
Is it a dead pixel or something else?
Dropped phone 3 stories out of a window and LCD and screen broken and wont turn on so cannot retrieve data, pictures or videos it wont sync to computer and I don't know the username or password of the Gmail that is connected to the phone.
View 1 Replies View RelatedScreen is black with a blue light flashing every 5 seconds? I plugged it in but no difference. Worked fine last night.
View 24 Replies View Relatedall of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
I installed the application pro version (mod Note :unapproved app store removed) for my Samsung s6 edge and removed the lite version and thought that i could sync from dropbox or google drive but it never synced from those applications and I have tried for a very long time to find all my important recorded calls that i never received back in many different ways.
View 2 Replies View RelatedMy puppy cracked the glass on my Galaxy S5. There are some very impt pictures from construction damages to my home. When the glass was fixed the phone was given to me without my password and then I noticed it had been wiped.
It had been at a previous store for some time while they waited on the screen and then went to another place where it was replaced overnight. Both places are claiming they did not wipe my phone. Now I have a blank phone with no proof of thousands of dollars worth of damages. It was not backed up on google.
I have a friend who has just had a baby. She made photos with het Galaxy S6.. But all of a sudden her phone won't recognize her fingers and doesn't unlock.
She also doesn't know her password anymore since she never had to use that again. I know it is possible to recover the phone but then it will also remove all the photos.
I tried connecting the phone to the computer, it shows a folder named Galaxy S6 but I can't acces it (the phone says unlock phone to view content)
She only wants the photo's once they are back she can reset the phone.
Last night I noticed that all my photos taken by my camera are gone and only 2 from the last week are left :-( I had backed up my files about a year ago and didn't delete anything. Is there any way to recover the missing photos. I also have installed DiskDigger and it says my device is not rooted.
View 7 Replies View RelatedTransferred from a GS4 to new GS6E, and the woman at Verizon couldn't take the time of transferring my photos. So, she gave me my memory card that was in my GS4, and said "it's easy to transfer from here to the new phone". Ummm, not so easy. I downloaded the pics to my Mac desktop, but even with a USB cord, the phone isn't accepting the photos.
View 3 Replies View RelatedI have a Galaxy s5 which I bought from Sprint and my screen has turned black and nothing I have tried fixes it. I already bought a new s6 but now I want to recover my messages, contacts, and pictures from my old phone. My s5 is already n usb debugging mode but since it is rooted I have to click allow to use any third party app to recover my files but mt screen has zero functionality. Is there anyway to recover the my contacts and messages at least ?
View 1 Replies View RelatedMy screen on my galaxy s6 broke everything is still working i can still hear when i unlock the phone or when i receive a text or a phone call i just cannot see anything i tried buying a mhl cable and that did nothing i want to be able to pull out all my files from my phone before i send the phone back.
View 1 Replies View RelatedI dropped my phone and cracked the screen and now the screen is all black. I went through insurance and received my new phone. I've deactivated the old phone and activated my new phone. I've been reading other responses for a similar problem but it seems like most of them have not activated the new phone yet and were able to wipe the phone using the Android Device Manager. Since I've already activated my new phone, if I use ADM it finds my new phone and not my old phone.
Is there a way to wipe the data off of the old phone with a broken screen after I've already activated my new phone?
Galaxy s5 has broken screen, unable to connect to iMac as it does not appear in finder...
View 2 Replies View RelatedI broke the screen on my S5 and my provider was able to get me a new phone however since my screen is broken - completely black (broken LCD) they were unable to transfer contacts, pictures, data, etc...
I am trying to back up the S5 to my PC but the software that I have been finding all needs some sort of authorization on the phone - which I am unable to do.
Is there anyway that I can save all of my data?
When I turn my Samsung Galaxy S5 Verizon phone on there is blackness all over the lock screen, where the numbers are is completely blacked out. There is no way for me to enter my password. I want to connect it to my windows PC via USB cable to backup contacts/text messages/emails/documents I've created/photographs. My verizon cloud is full so there are some things on the phone that I need to backup. It seems like every software I have tried needs you to enter the phone password first and enable USB debugging mode. I cannot do this because the screen is so blacked out I cannot see any of the numbers, the OK button, or the delete button.
View 1 Replies View RelatedMy brother recently broke my Galaxy S6 Edge; he threw it on the floor but it looks as if someone ran it over. Both the back and the front screen are shattered and it wont turn on. I do have insurance and am being sent a new phone, although I was wondering if there was any way that I could retrieve pictures from my broken phone being that there are no memory cards for the edge. I have not recently backed up my pictures onto Google.
View 5 Replies View RelatedDoes any one know how can I recover the pics from an old phone that its broken in half? Its a Samsung SGH-T509 and it wont turn on. Does it have like an internal memory or something I can use?
View 1 Replies View RelatedThe screen on my Galaxy S6 is broken and I want to hard reset it....
View 1 Replies View RelatedMy screen is broken on my Samsung5, completely black. The phone works but I cannot see anything. I thought my contacts where synced to my gmail account but they are not there!! Can I import my contacts from my phone via computer if I cannot see the screen?
View 2 Replies View RelatedDoes anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
View 6 Replies View RelatedMy fingerprint feature was working fine...then suddenly it wasn't. I have the same fingers today that I had yesterday. So I'm then prompted to change my password via gmail. Did that. Didn't work. Tried hundreds of times now and I'm never prompted to try through gmail again. Logged into my Google Device Manager and Sprint told me (via another phone) I should see an option to UNLOCK the device, yet, only the LOCK option appears as if the phone is lost. Tried that new numeric code set using GDM...doesn't work. I refuse to factory reset.
View 2 Replies View RelatedI have reseted my samsung 6 edge, and deleted all information. not able to recover google or samsung account. is there any chance to return back all information with fingerprint, as i have used only mine on this device.
View 1 Replies View RelatedThe past few weeks whenever I make a call the call screen disappears. The bar at the top of the screen is green and my call is still active, but dragging down the screen shows no menu to hang up, mute, or speaker like it did in the past. Also I hit the recent programs button and there's no window for my call. I hit the phone button and there's nothing. The call will still show up in the log once we hang up. I literally cannot hang up without shutting off my phone. I can't mute my microphone or toggle speakerphone.
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