Galaxy S6 Edge :: Why Does Phone Call Screen Disappear
Nov 21, 2015
The past few weeks whenever I make a call the call screen disappears. The bar at the top of the screen is green and my call is still active, but dragging down the screen shows no menu to hang up, mute, or speaker like it did in the past. Also I hit the recent programs button and there's no window for my call. I hit the phone button and there's nothing. The call will still show up in the log once we hang up. I literally cannot hang up without shutting off my phone. I can't mute my microphone or toggle speakerphone.
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Nov 3, 2015
The call notification icon will not disappear from the notification bar not even after restart or shut down.
I mention I have closed all apps from multi tasking and it still did not disappear
I would post a screenshot but the app crashes if do that.
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Jun 17, 2015
This started to happen today. i have to swipe down form the top to see the clock and notification status bar. I can't find the setting to toggle this.
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Jun 9, 2015
I have a Samsung Galaxy S6 Edge and I really want the Status Bar to completely disappear from all my apps. I achieved it to disappear on my home screen with Nova Launcher, but not my apps. My phone is not rooted, but I will root it if I have to. I just want to have a clean swipe down of the notification bar without the status bar displaying.
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Oct 12, 2015
Was just wondering if there is a way to disable keyboard sounds on the S6 Edge ONLY during a phone call. As, if the other party is on speaker phone and starts to type on the keyboard, all the click sounds go through to the second party and the voice goes very low.
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Aug 19, 2015
the wave light while u receiving a call it keep running then going slower while it ringing until it become soooo slow ,,,is that normal!?
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Jun 18, 2015
My Mobile Data quick launch icon disappeared into oblivion on the 11th June 2015 in Macau. I am Malaysian. Since this could be a global problem looking at the postings here, I guess Samsung has to do something before important icons disappear again.
This problem of icons disappearing could be prevalent in 5.0.2. or maybe specific to Samsung Galaxy S6 only.
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Nov 15, 2015
I have the s galaxy s6 edge and I am trying to activate the video calling. Every time I try to use it it says network error has occurred. then when I tried to follow directions I found on youtube : activating the video calling option under "advance call" options I have found I don't have "advanced call" options on my phone?why would the option not be there? how do I get my advance call options?
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Jul 18, 2015
I installed the application pro version (mod Note :unapproved app store removed) for my Samsung s6 edge and removed the lite version and thought that i could sync from dropbox or google drive but it never synced from those applications and I have tried for a very long time to find all my important recorded calls that i never received back in many different ways.
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Nov 9, 2015
My fingerprint feature was working fine...then suddenly it wasn't. I have the same fingers today that I had yesterday. So I'm then prompted to change my password via gmail. Did that. Didn't work. Tried hundreds of times now and I'm never prompted to try through gmail again. Logged into my Google Device Manager and Sprint told me (via another phone) I should see an option to UNLOCK the device, yet, only the LOCK option appears as if the phone is lost. Tried that new numeric code set using GDM...doesn't work. I refuse to factory reset.
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Nov 23, 2015
My s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
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Nov 19, 2015
I was charging the phone over night then randomly I saw screen turn on then off .. on then off.. so I wen and grab it .. and saw that was turning on of with a snow screen .. and with the blue light as well ?
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Oct 26, 2015
How to stop a blue line going up and down the screen on my s6 edge?
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Sep 22, 2015
- I've already tried the suggested fixes that I could find on the forums of changing the unlocking animation and whatnot but the problem persists no matter what when reverting back to a password/pattern lock/fingerprint lockscreen.
- This is not a brightness issue.
When using any lockscreen other than swipe to unlock, my lockscreen seems to have a grey filter overlayed on top of it. It's super noticeable when using a black wallpaper. The AMOLED display should not be visible in the dark (as if it's off) but the screen is noticeably lit as if it were an LCD display. When using images as my lockscreen wallpaper they are not as vivid as when viewing the image in the gallery or even as my wallpaper on the homescreen.
The problem has gone on and off when dealing with the night clock with updates. sometimes the 'black' screen will be lit up and defeat the purpose of the nightclock and kill the battery, and sometimes the screen is pitch black and just the time is displayed dimly as it should be. Wondering if i should take it into the sprint store to see if a replacement would remedy this.
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Jul 23, 2015
When I'm trying to delete text on my S6 edge, the screen keeps resizing to large. Is there anyway of stopping this from happening?
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May 25, 2015
I just wanted to ask if there is some app or something to make my edge glow while screen off.
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Jul 21, 2015
Samsung galaxy s6 edge, unable to take photos while on a call .... get message saying unable to operqate camera while on the phone.... how am i able to take photos while on the phone...
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Dec 5, 2015
I just switched to the S6 edge from a turbo.
Is there anyway to set the S6 to record my calls? This feature seems to be missing. I do not want to root the phone.
I will take any other good tips/tricks as well.
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Nov 28, 2015
T-Mobile forced an updated to my Samsung 5 Android last evening. Now the Contact shortcuts created by the Widgets have disappeared from my home screen. I created them again they sat there for a few hours and then disappeared, now I'm creating them for the third time.
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Jul 6, 2015
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
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Jun 1, 2015
when i'm in a phone call i can't use the mobile phone at all. I mean i get locked in the calling screen and i'm unable to move to desktop, go to drawer menu or just pick some app from recent menu. It didn't happen on other Android phones nor on my old Samsung Galaxy S3.
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Jun 9, 2015
Lots of complaints from the other end of my calls that my voice cuts out and then comes back, and during the cut-out time there is noise on the line. Can't find anything relevant to Galaxy 6 edge and this problem. Already changed the phone once as I though it was a device specific issue, but appears to be something I'm doing or a setting maybe?
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Jul 8, 2015
Is there an application that actually does a good job blocking spam calls?
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Jun 6, 2015
how do you check total call duration on galaxy s6 edge? For example: dialled calls:30 min received calls 30 min all calls: 60 min
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Jul 23, 2015
I had my S4 and I was able to surf the net and have a phone conversation at the same time. Since I recieved and used my S6Edge, no surfing the web and talking on the phone. Why did they do this? I loved being able to do both at the same time.
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Oct 19, 2015
I have bought S6 Edge 3 months ago and I am facing a problem for last few days. It's about vibration. When someone calls me, my phone doesn't vibrate like before i.e two long beeeeeeeeeeeeeeep and instead, it gives two small vibration 'bep-bep' and then complete silence. Because of this I can't answer to most of the calls as I usually put my phone in vibration mode.
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Nov 19, 2011
I have had the SGS S2 for almost two months now, whenever I transfer pictures and music between folders with my external SD Card or to my Phone Storage, they disappear.I can't remember how exactly I moved them, but I remember the last time I cut the files from one folder and pasted to another, and they all just disappeared.
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Apr 12, 2015
How could I retrieve it or re install it in my Nexus 5 ? Is it available in the play store ?
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May 27, 2015
I miss the full screen album art on the lock screen from my lg G3 while playing any type of media (Pandora, Spotify, etc.) ... Even worked while I used xbmc (now kodi)... I believe even Samsung had this as well. While some didn't like it, I loved it!
Any way to get that back on the s6/edge?? Not sure why they did away with this.
I'm rooted, so if there's any mods out there that'll achieve this for root, let me know
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Jul 1, 2015
I took my phone from my pocket and the screen was dark. I clicked the tab to light screen and nothing happened, Phone is charged and was working all morning. Is the phone off and if so how do I turn it back on. I have held all of the tabs on the sides of the phone and screen is still dark.
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