Galaxy S6 Edge :: Screen Is Off / Black But Phone Is Functioning?
Nov 23, 2015
My s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Dec 13, 2015
See the pictures of my screen below:
This semicircle has been there since I got the phone but I didn't know it wasn't supposed to be like this before my friend told me.
Is it a dead pixel or something else?
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Jun 13, 2015
Screen is black with a blue light flashing every 5 seconds? I plugged it in but no difference. Worked fine last night.
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Nov 9, 2015
My fingerprint feature was working fine...then suddenly it wasn't. I have the same fingers today that I had yesterday. So I'm then prompted to change my password via gmail. Did that. Didn't work. Tried hundreds of times now and I'm never prompted to try through gmail again. Logged into my Google Device Manager and Sprint told me (via another phone) I should see an option to UNLOCK the device, yet, only the LOCK option appears as if the phone is lost. Tried that new numeric code set using GDM...doesn't work. I refuse to factory reset.
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Nov 21, 2015
The past few weeks whenever I make a call the call screen disappears. The bar at the top of the screen is green and my call is still active, but dragging down the screen shows no menu to hang up, mute, or speaker like it did in the past. Also I hit the recent programs button and there's no window for my call. I hit the phone button and there's nothing. The call will still show up in the log once we hang up. I literally cannot hang up without shutting off my phone. I can't mute my microphone or toggle speakerphone.
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Nov 19, 2015
I was charging the phone over night then randomly I saw screen turn on then off .. on then off.. so I wen and grab it .. and saw that was turning on of with a snow screen .. and with the blue light as well ?
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Oct 26, 2015
How to stop a blue line going up and down the screen on my s6 edge?
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Aug 11, 2015
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
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Sep 22, 2015
- I've already tried the suggested fixes that I could find on the forums of changing the unlocking animation and whatnot but the problem persists no matter what when reverting back to a password/pattern lock/fingerprint lockscreen.
- This is not a brightness issue.
When using any lockscreen other than swipe to unlock, my lockscreen seems to have a grey filter overlayed on top of it. It's super noticeable when using a black wallpaper. The AMOLED display should not be visible in the dark (as if it's off) but the screen is noticeably lit as if it were an LCD display. When using images as my lockscreen wallpaper they are not as vivid as when viewing the image in the gallery or even as my wallpaper on the homescreen.
The problem has gone on and off when dealing with the night clock with updates. sometimes the 'black' screen will be lit up and defeat the purpose of the nightclock and kill the battery, and sometimes the screen is pitch black and just the time is displayed dimly as it should be. Wondering if i should take it into the sprint store to see if a replacement would remedy this.
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Jul 23, 2015
When I'm trying to delete text on my S6 edge, the screen keeps resizing to large. Is there anyway of stopping this from happening?
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May 2, 2015
There is just a black screen. The phone rings, but shows nothing...100% black screen. Tried turning phone off and on.. Still nothing on the screen.
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May 4, 2015
Some of the older videos only have a black screen, but I can hear the sound. Screen even says "play audio only". I'm not a genius at tech stuff, but I've looked it up and done it all to fix it. Pull battery put, clear cache... ect. Recently, I didn't have enough storage to download an update, so I disabled a lot of apps I never use. Maybe I disabled one I need?? (But only the oldest 10 videos do this, not the rest)!! These videos were of the birth of my daughter and I want them back!!! (-:
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Jul 10, 2015
I had my phone on a car charger playing Spotify and i got a text message then could not turn on my phone. Spotify played for half the song after and shut down. Black screen with flashing blue light and can not hard reset. tried all combinations with up, power, down, and home keys. The light was flashing all night and turned off this morning. did not have on a charger hoping the battery would die to turn on. Phone never reads a connection when trying to charge. don't know if i have the one black screen of death that can not turn back on. I have 2 or 3 trips of pictures that i don't know if i backed up.
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Jun 20, 2015
I have the samsung s6 edge and I keep finding random black/blank images saved in my gallery. There are are usually about 10-20 each day. At first i thought it might be a security feature that takes a photo when someone attempts to unlock the phone using the fingerprint scan but i tested this and it didn't work. I'm not sure why this is happening and i cant find any other mentions on this issue online.
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Dec 17, 2015
So I recently unbricked my AT&T S5 with OC4 Stock Modem and Kernel. Everything was working perfectly fine until I clicked software update. The update downloaded and started to install, but after that it goes into recovery mode and ended up failed to update. The phone then reboots to the at&t logo screen, then to a black screen with error messages such as "Unfortunately, System UI has stopped", "Unfortunately, Media Storage has stopped" and "Unfortunately, setting has stopped".... I pressed the power button to see if I can go to emergency mode, but it will give me another one of those error message "Unfortunately, Emergency recovery manger has stopped" or something like that. What can I do to fix this?
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May 25, 2015
I just wanted to ask if there is some app or something to make my edge glow while screen off.
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Nov 26, 2015
It seems like my touchscreen is broken. first it showed strange colours and the touch stopped working and now it is black.
I just managed to backup my pictures with a usb cable and delete the internal storrage.
How can i turn off my device and how can i make a factory reset?
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May 27, 2015
I miss the full screen album art on the lock screen from my lg G3 while playing any type of media (Pandora, Spotify, etc.) ... Even worked while I used xbmc (now kodi)... I believe even Samsung had this as well. While some didn't like it, I loved it!
Any way to get that back on the s6/edge?? Not sure why they did away with this.
I'm rooted, so if there's any mods out there that'll achieve this for root, let me know
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Jul 1, 2015
I took my phone from my pocket and the screen was dark. I clicked the tab to light screen and nothing happened, Phone is charged and was working all morning. Is the phone off and if so how do I turn it back on. I have held all of the tabs on the sides of the phone and screen is still dark.
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Jun 25, 2015
Am I able to get text pop up notifications on my edge screen? It's seems that I have all the serring set up for it but it's not working. I am using Samsung default text app and have edge settings to show texts... maybe text pop up notifications are not possible.
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Jul 11, 2015
I've had my s6 for about 3 months now and this is the first problem that i have encountered. So i was using my s6 edge on the way to work and it was working fine as usual, got in and put my stuff in my locker and started work. When i had finished i went to use my phone and the screen stayed black but i have the blue LED blinking slowly so the phone must still have power.
I have tried holding the power button down for varying periods of time which done nothing also holding the power button home and volume down buttons done nothing. I have tried plugging The phone into the charger and the red LED indicating that it is charging does not turn on, it is the same result noi matter which phone charger i use or which socket i use. Also if i try plugging it directly into my pc it is not detected.
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Oct 14, 2015
My samsung s6 edges gets too hot. Is it natural that samsung s6 edges cpu temperature Can be high as 57c to 75c? I was about to sell my phone. Now im not sure.
Cooler master software says phones temperature is about 38 c.
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Nov 4, 2015
I have had this phone for a few weeks now, and today I must have hit something because there is a blue app icon on my screen that actually moves from screen to screen. I have tried to delete it or put it in the trash can.
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Aug 16, 2015
Will the S6 Edge get the S6 Edge+ new Edge features. The ability to get to apps from the edge screen? Would be great to see the edge screen do something more than just put your favorite s there.
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Jan 6, 2016
Have to say I'm loving my new edge, so many more options than I phoned!
However, how do I turn notifications off telling me I gave taken a screen shot?
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Oct 16, 2015
I did the latest update and it automatically set a border around my screen, menu disappeared and cannot locate option to undo the border...
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Dec 11, 2015
How to consolidate Facebook notifications on the lock screen, similar to the way the device clumps together notifications for email, texts, etc. How to not have Facebook on the lock screen but still show up in the notification center. All I seem to be able to find are ways to turn FB notifications on or off.
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May 28, 2015
Usually a couple of times during the night I wake up to find my phone screen on. It's bugging me because this does not happen during the day. Otherwise I think I could turn off what is causing it to light up at night.
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