Galaxy S5 :: Why Do Older Videos On Phone Have A Black Screen
May 4, 2015
Some of the older videos only have a black screen, but I can hear the sound. Screen even says "play audio only". I'm not a genius at tech stuff, but I've looked it up and done it all to fix it. Pull battery put, clear cache... ect. Recently, I didn't have enough storage to download an update, so I disabled a lot of apps I never use. Maybe I disabled one I need?? (But only the oldest 10 videos do this, not the rest)!! These videos were of the birth of my daughter and I want them back!!! (-:
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Aug 11, 2015
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
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Nov 23, 2015
My s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
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May 2, 2015
There is just a black screen. The phone rings, but shows nothing...100% black screen. Tried turning phone off and on.. Still nothing on the screen.
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Jul 10, 2015
I had my phone on a car charger playing Spotify and i got a text message then could not turn on my phone. Spotify played for half the song after and shut down. Black screen with flashing blue light and can not hard reset. tried all combinations with up, power, down, and home keys. The light was flashing all night and turned off this morning. did not have on a charger hoping the battery would die to turn on. Phone never reads a connection when trying to charge. don't know if i have the one black screen of death that can not turn back on. I have 2 or 3 trips of pictures that i don't know if i backed up.
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Mar 29, 2015
I recently started having a problem with my Z3, in which absolutely no videos will play, from ones I've recorded, and even videos off Youtube, Facebook, Snapchat, Instagram etc. They just will go to a black screen, or tell me there was an error.
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Dec 17, 2015
So I recently unbricked my AT&T S5 with OC4 Stock Modem and Kernel. Everything was working perfectly fine until I clicked software update. The update downloaded and started to install, but after that it goes into recovery mode and ended up failed to update. The phone then reboots to the at&t logo screen, then to a black screen with error messages such as "Unfortunately, System UI has stopped", "Unfortunately, Media Storage has stopped" and "Unfortunately, setting has stopped".... I pressed the power button to see if I can go to emergency mode, but it will give me another one of those error message "Unfortunately, Emergency recovery manger has stopped" or something like that. What can I do to fix this?
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Jun 17, 2010
In reading up on iPhone firmware v3.1.2 seems preferred if one wants to unlock.In shopping for a new (to me) iPhone most seem to have 3.1.3 - the unlock procedure for this does not seem for the fainthearted.So, my question is where I might find a DIY guide for reverting to older firmware (i.e. 3.1.2) - assuming such is possible.
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Jun 24, 2015
for about 15 minutes my Galaxy S6 smartphone won't respond. The screen isn't responding at all. There is just a small cross visible on the right side... Which is really really weird... I tried to restart the phone with the volume down and power button... But it restarted (I guess, as the Samsung Logo appeared) but it went back to the non respond behaviour.Because I'm afraid that I won't get it back to work.
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Nov 29, 2015
Basically my phone just stopped working (which is what i thought at first) but it's actually responding to my password (which is just the shape of the letter N) which is good because i just backed up all my important files onto my laptop, also my notification light is still working.
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Jun 29, 2015
I was in my chrome browser and I held my finger down by accident, then all of a sudden my S5 screen re-sized its self and had black around it, tried hunting through every forum for an answer but cant seem to find one! I can get back out of it by going "full screen" but it keeps happening and I'm wanting to know why!
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May 30, 2015
I have had my Samsung Galaxy S5 since January and over the past week it freezes for a minute then the screen goes black and it won't unlock and the only way to get it working is to take the battery out and reboot the phone but when you let the screen lock the same thing happens?
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Apr 25, 2014
I got my GS5 last week, and I'm loving it, but it have one issue that bugging me. This issue don't happen often (only 3 times since I've got it), when I put my phone to sleep, and wake it back on, the two soft buttons on the bottom of the screen (back and multi-tasking button) lit up, but the screen does not, I have to force to take out the battery and put it back in, turn the phone back on then it would work.
I did called the store i got it from, but they don't have any more s5 in stock , and Samsung won't replace mine (what kind of customer service is this?), the store I got it from said they have to see the issue with their own eyes to be able to exchange me a new one, IF there will be any new S5 coming in for the next week or so.
my screen won't lit up upon waking the phone but the 2 buttons on the bottom of the screen lit up normally.
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Oct 3, 2015
My Galaxy S5 went from a colour screen to just black and white.
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May 1, 2015
If i love something on my GS6 is amazing screen, specialty true black color which gets truly black by shutting down pixels. so this happens every time, but not on lock screen. When I set black lock screen the black color is not truly black anymore and the back lid light is seen. Hope you understand what I'm trying to say. (its kind of disturbing to have black lock screen and home screen and when unlocking phone u get so clearly different color) - you can even try it out yourself and give it some feedback what u think of this here is link to the black wallpaper; BLACK WALLPAPER.So if any of you know how to fix that or this is something that cannot be done and i just have to say bye to true black color on lock screen?
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Jun 13, 2015
I slept past my alarm because my Verizon S6 in white 64gb decided to go black screen with the flashing blue led light while it was on the charger overnight .
I've searched everywhere and it seems to be common. The reboot isn't working. Volume down and home screen isn't working.
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Dec 14, 2015
Is there a way to play a video from the internet with the screen black? I just want to hear the sound of the video but not have people see the video I'm watching .
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Jul 11, 2015
So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing.
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Jun 11, 2015
Now, whenever I plug my charger in, the screen goes black and it says I've plugged in gear vr and need to downooad apps for it. I can then reboit it by pressing power, home and volume down, but obviously I need to be able to charge it!
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Jan 2, 2015
I have Galaxy S5 and the other night somebody knocked it out of my hand...it took quite a thud to the floor and since then, the screen is completely black. The phone still turns on and the bottom 2 lights are working and it rings when people call etc. I can't answer the phone though so I'm assuming the touch screen has broken. what I'm worried about is loosing all my pictures. Because the phone has a pattern lock on it, when I plug it into a computer it says that there are no files. If i send it off for repair will they clear the phone? I'm thinking if they just replace the screen then I still get to keep everything but assume they will still clear it?
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Jun 23, 2015
When I open camera on my s5 it shows black screen and camera does not work. today i have taken it seriously as i was trying to open my camera for a urgent purpose and it did not work. if i do not get it fixed I will throw it away (all android phones) for forever.
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Mar 8, 2015
I've only had my S5 for a couple months now. About a month ago, I got an OTA update to 4.4.4, and since then my lock screen wallpaper will occasionally disappear and be replaced by a solid black background. All the text/graphics (clock, step counter, notification bar) will still be there, white letters on a black field. The first time was about a week after the OTA, and it's happened 4-5 times so far.
When it goes black, I am no longer able to change the lock screen wallpaper. The menu comes up, and I can see all the pictures available, but selecting one and hitting "Set Wallpaper" simply returns me to the home screen without actually making the change. The black wallpaper will persist until I restart the phone. I have seen no other issues of any kind from the phone when the anomaly occurs, and my home screen wallpaper (which is different from my lock screen) is unaffected.
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Apr 20, 2015
So sometimes when I press my lock button, the screen will go off but when I wake my phone again, it automatically opens without having to swipe to unlock.
This always happens when I have Google search open but also intermittently at other times.
When it fails to lock correctly, it sounds as if the lock "chime" is cut off abruptly rather than fading out as it should.
Samsung replaced the board inside but this did not fix it. They then replaced the handset with what seems to be a brand new handset and the problem is still present.
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Aug 18, 2011
approximately every 4 or 5 days my phone will just freeze, usually on a black screen.Initially I removed the battery to re-boot, however the last couple of times I managed to get it to reboot with a long power button push. This latest time it was frozen on the home screen but would not respond to anything other than re-boot
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Feb 17, 2016
My s6 worked fine last night, had over 50% battery life, i went sleep, this morning the phone wont wake up, having a black screen and a blue led blinking(5s) .
I plugged it to the charger, no led for charging shows, putting it ontop of the wireless charger, the charger change its color to blue, but the phone still on black screen and the blue led blinking...
I tried the hard reset :
* vol down + power(to simulate the battery removal)
* vol down+ vol up + power
*vol down/up +home +power
....all possible combinations, but no hope. What can I do?
I'm on 5.1.1 and stock rom not rooted.
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Sep 15, 2015
My Samsung Galaxy S5 keeps locking whilst I'm watching videos. It never used to do this but now all of a sudden once the lockout time is reached it locks me out mid video and I have to unlock my phone to resume watching.
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Oct 29, 2015
screen black and white-want it back to color on G3.
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Aug 29, 2013
Tips how to correct it. Using Z5 Compact.
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Apr 15, 2015
The phone is on, but the screen has gone completely black,I've only had it 2 days, I've tried powering it off and on again but no joy.
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