Galaxy S5 :: Why Is Screen Completely Black Yet Still Rings
Jan 2, 2015
I have Galaxy S5 and the other night somebody knocked it out of my hand...it took quite a thud to the floor and since then, the screen is completely black. The phone still turns on and the bottom 2 lights are working and it rings when people call etc. I can't answer the phone though so I'm assuming the touch screen has broken. what I'm worried about is loosing all my pictures. Because the phone has a pattern lock on it, when I plug it into a computer it says that there are no files. If i send it off for repair will they clear the phone? I'm thinking if they just replace the screen then I still get to keep everything but assume they will still clear it?
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May 2, 2015
There is just a black screen. The phone rings, but shows nothing...100% black screen. Tried turning phone off and on.. Still nothing on the screen.
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Apr 6, 2015
all of a sudden, after my dinner this evening, my S6 edge was completely unresponsive.
pressing the power button for 7+ seconds, as per Samsung, did not work at all. totally black screen, no response. pressing the volume DOWN button, power button, and the home button, also to no avail. on the other hand, while on the phone to TMobile's customer service to report this non-functional brand new phone,
i was continuing to press the abovementioned buttons frantically. well, while i was talking to TMobile via my landline, the phone eventually booted up. this was VERY haphazard. The only thing i recall reading about this was to press the power button for 7 seconds, which Samsung had said was the equivalent of pulling out the battery.
right. that's bogus. that did nothing for me. yet, by pressing the volume up or down button PLUS the power button PLUS the home button,
i don't know exactly which combination eventually worked, as i was trying various permutations, eventually, the phone booted up. this does not give me confidence in this phone.
What eventually i did to make this phone boot up eventually. all i did was to be on the phone with TMobile and press the power button plus the volume up or down button, plus the home button, and eventually, it rebooted and came back to life.
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Mar 18, 2014
My screen is completely black. The keys at the very bottom light up (between the “htc”). When is not connected shows the green blinking light, when connected for charging the light is red but the screen remains black either way. Calls go direct to voice mail. It is charged. Tried turning off and on, but no change just the T-Mobile sound and sometimes a small vibration. Phone was working fine in the morning; the alarm app works fine, had to use the HTC flashlight but didn’t work. Took a photo, and the flashlight did work.
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Jun 28, 2012
My screen is completely black it will not come on at all
Info:
iPhone 4
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Jul 5, 2012
My iPhone is on, but the screen is completely black. I've tried restarting it, but nothing happens...
Info:
iPhone 4S, iOS 4
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May 22, 2012
Worked fine earlier, now won't turn on, charging does not work.
Info:
iPhone 3GS
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Jun 1, 2014
iPhone 5c wont turn on, screen is completely black. tried charging no response
Info:
iPhone 5c, iOS 7.1.1, iphone 5c will not turn on. Screen
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Nov 5, 2011
My blackberry works (I can accept calls) but I don't know who they are from because my screen is completely black. You can't see anything. I tried restarting it and it didn't do anything...
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Apr 26, 2012
i dropped the phone and the screen shattered..and went completely black, if people ring me it will still ring and the sound and everything works fine, just cant see anything, also when it dropped the power button wouldnt work after, any advice on how much apple will charge me if i take it to my nearest store to either get the screen replaced or the whole phone?
Info:
iPhone 4S
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Mar 13, 2011
There is a constant green light on, the keyboard lights up, I can still answer the phone by guessing where to press on the touch screen, but the screen won't show anything.
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Dec 3, 2014
My 20 month old son picked up my father's brand new (2 weeks old) iphone 5S, and 5 minutes later we see he has somehow turned the screen completely black and white. No color remains. It is not the grayscale or the invert color options. He had just upgraded to iOS 8.1.1. How this happened? And how to get the color back?
Info:
iPhone 5s, iOS 8.1.1
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Sep 1, 2014
My iPhone 4 is completely destroyed. I can't get a new one at the moment and am using an old android until then.
In order to receive any messages from iPhone users via my spare android I need to turn off iMessage. Can't turn off iMessage via iPhone because screen is completely black.
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Aug 24, 2014
my iphone 5s died to the point where it turned off so i went to charge it and the only thing it did was show the sign to connect your charger. i thought my charger was broken so i went and bought a new one and when i went to plug the new one in my phone doesnt do anything and the screen stays completely black.
Info:
iPhone 5s, iOS 7.1.2
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Aug 9, 2012
I have a blackberry torch and when I slide the screen up it has a completely blank black screen, but when i slide it down it works fine.
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Apr 1, 2012
My phone is on, as I can hear calls and texts coming through. But the screen is completely black. I've tried the reset, hard reset, restore mentioned in the support section, but nothing comes on the screen...not even the little apple logo that usually pops up, It is fully charged.
Info:
iPhone 4, iOS 5.1
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Dec 7, 2014
i got my iphone 5 screen fixed, and since then the screen this is what has happend and I can't use it. iPhone 5 completely black & white glow in the middle with pink lines vertically down the screen
Info:
iPhone 5
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Apr 19, 2012
my iphone4 camera screen is completely black when i turn the camera on. it just started today. up until last night it was working fine. if i switch the camera to reverse side towards me, it works fine as well. only when it's towards the object, the screen is totally black. what should i do?
Info:
iPhone 4, iOS 5.0.1
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Mar 26, 2012
My iPhone 4 just went completely black. It had 74% battery, dropped a call, I tried calling back, then unplugged it from car charger and then it went completely dead. Holding down lock button on top doesn't do anything. Plugging in to Mac doesn't do anything.
Info:
iPhone 4, iOS 5.1
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Jun 20, 2012
4 has gone completely black?
Info:
iPhone 4
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Jan 3, 2013
Does anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
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Mar 11, 2011
today my X10 black running on android 2.1 firmware suddenly dead. I was on a call and suddenly the touchscreen is not responding at all. I can not get it to silde to unlock or what so ever. I've tried take out the battery to turn it off and switch it back on. I've also tired to connect it with my computer with the sony software to repair it. But none of those work. The touch screen seems to respond once after i touch it thirty or forthy times. But still i have no way to silde to unlock the phone. Is that means my phone is brick or just the touch screen is broken
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Jun 7, 2012
I need to be able to contact iphone support via email since my iphone is not working! It is my only phone.
Info:
iPhone 4, iOS 5.1.1
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Jun 24, 2015
for about 15 minutes my Galaxy S6 smartphone won't respond. The screen isn't responding at all. There is just a small cross visible on the right side... Which is really really weird... I tried to restart the phone with the volume down and power button... But it restarted (I guess, as the Samsung Logo appeared) but it went back to the non respond behaviour.Because I'm afraid that I won't get it back to work.
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Nov 29, 2015
Basically my phone just stopped working (which is what i thought at first) but it's actually responding to my password (which is just the shape of the letter N) which is good because i just backed up all my important files onto my laptop, also my notification light is still working.
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Jun 29, 2015
I was in my chrome browser and I held my finger down by accident, then all of a sudden my S5 screen re-sized its self and had black around it, tried hunting through every forum for an answer but cant seem to find one! I can get back out of it by going "full screen" but it keeps happening and I'm wanting to know why!
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May 30, 2015
I have had my Samsung Galaxy S5 since January and over the past week it freezes for a minute then the screen goes black and it won't unlock and the only way to get it working is to take the battery out and reboot the phone but when you let the screen lock the same thing happens?
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Apr 25, 2014
I got my GS5 last week, and I'm loving it, but it have one issue that bugging me. This issue don't happen often (only 3 times since I've got it), when I put my phone to sleep, and wake it back on, the two soft buttons on the bottom of the screen (back and multi-tasking button) lit up, but the screen does not, I have to force to take out the battery and put it back in, turn the phone back on then it would work.
I did called the store i got it from, but they don't have any more s5 in stock , and Samsung won't replace mine (what kind of customer service is this?), the store I got it from said they have to see the issue with their own eyes to be able to exchange me a new one, IF there will be any new S5 coming in for the next week or so.
my screen won't lit up upon waking the phone but the 2 buttons on the bottom of the screen lit up normally.
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Oct 3, 2015
My Galaxy S5 went from a colour screen to just black and white.
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