I got my GS5 last week, and I'm loving it, but it have one issue that bugging me. This issue don't happen often (only 3 times since I've got it), when I put my phone to sleep, and wake it back on, the two soft buttons on the bottom of the screen (back and multi-tasking button) lit up, but the screen does not, I have to force to take out the battery and put it back in, turn the phone back on then it would work.
I did called the store i got it from, but they don't have any more s5 in stock , and Samsung won't replace mine (what kind of customer service is this?), the store I got it from said they have to see the issue with their own eyes to be able to exchange me a new one, IF there will be any new S5 coming in for the next week or so.
my screen won't lit up upon waking the phone but the 2 buttons on the bottom of the screen lit up normally.
I will have my S5 freeze up and go black after trying to wake it up. My interface and messaging also feels very laggy at times where I pretty much have to wait for it to respond. I had the S view case on when it was freezing so I've removed that but it didn't work. Do you think i should just return this back to AT&T to try and get this replaced?
I have a GS6 stock for AT&T. Every time I get a notification, my screen lights up. When I had my HTC m9, the screen never woke up besides for calls. It's really annoying having the screen light up for any and all notifications.
I've found several times that my phone would wake in the middle of the night, which is rather annoying. I turned off notifications for any app that seemed to wake the phone, and I usually put the phone in "Do Not Disturb" mode at night. Now, the only thing that wakes it is when the battery becomes fully charged. How to stop the phone from doing this? I use the phone as my clock/alarm, so I don't want to turn the phone off. Since many people probably charge their phones next to their beds at night, this seems like a particularly dumb feature.
for about 15 minutes my Galaxy S6 smartphone won't respond. The screen isn't responding at all. There is just a small cross visible on the right side... Which is really really weird... I tried to restart the phone with the volume down and power button... But it restarted (I guess, as the Samsung Logo appeared) but it went back to the non respond behaviour.Because I'm afraid that I won't get it back to work.
Basically my phone just stopped working (which is what i thought at first) but it's actually responding to my password (which is just the shape of the letter N) which is good because i just backed up all my important files onto my laptop, also my notification light is still working.
I was in my chrome browser and I held my finger down by accident, then all of a sudden my S5 screen re-sized its self and had black around it, tried hunting through every forum for an answer but cant seem to find one! I can get back out of it by going "full screen" but it keeps happening and I'm wanting to know why!
I have had my Samsung Galaxy S5 since January and over the past week it freezes for a minute then the screen goes black and it won't unlock and the only way to get it working is to take the battery out and reboot the phone but when you let the screen lock the same thing happens?
If i love something on my GS6 is amazing screen, specialty true black color which gets truly black by shutting down pixels. so this happens every time, but not on lock screen. When I set black lock screen the black color is not truly black anymore and the back lid light is seen. Hope you understand what I'm trying to say. (its kind of disturbing to have black lock screen and home screen and when unlocking phone u get so clearly different color) - you can even try it out yourself and give it some feedback what u think of this here is link to the black wallpaper; BLACK WALLPAPER.So if any of you know how to fix that or this is something that cannot be done and i just have to say bye to true black color on lock screen?
I slept past my alarm because my Verizon S6 in white 64gb decided to go black screen with the flashing blue led light while it was on the charger overnight .
I've searched everywhere and it seems to be common. The reboot isn't working. Volume down and home screen isn't working.
Is there a way to play a video from the internet with the screen black? I just want to hear the sound of the video but not have people see the video I'm watching .
So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing.
Now, whenever I plug my charger in, the screen goes black and it says I've plugged in gear vr and need to downooad apps for it. I can then reboit it by pressing power, home and volume down, but obviously I need to be able to charge it!
I have Galaxy S5 and the other night somebody knocked it out of my hand...it took quite a thud to the floor and since then, the screen is completely black. The phone still turns on and the bottom 2 lights are working and it rings when people call etc. I can't answer the phone though so I'm assuming the touch screen has broken. what I'm worried about is loosing all my pictures. Because the phone has a pattern lock on it, when I plug it into a computer it says that there are no files. If i send it off for repair will they clear the phone? I'm thinking if they just replace the screen then I still get to keep everything but assume they will still clear it?
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
When I open camera on my s5 it shows black screen and camera does not work. today i have taken it seriously as i was trying to open my camera for a urgent purpose and it did not work. if i do not get it fixed I will throw it away (all android phones) for forever.
I've only had my S5 for a couple months now. About a month ago, I got an OTA update to 4.4.4, and since then my lock screen wallpaper will occasionally disappear and be replaced by a solid black background. All the text/graphics (clock, step counter, notification bar) will still be there, white letters on a black field. The first time was about a week after the OTA, and it's happened 4-5 times so far.
When it goes black, I am no longer able to change the lock screen wallpaper. The menu comes up, and I can see all the pictures available, but selecting one and hitting "Set Wallpaper" simply returns me to the home screen without actually making the change. The black wallpaper will persist until I restart the phone. I have seen no other issues of any kind from the phone when the anomaly occurs, and my home screen wallpaper (which is different from my lock screen) is unaffected.
So sometimes when I press my lock button, the screen will go off but when I wake my phone again, it automatically opens without having to swipe to unlock.
This always happens when I have Google search open but also intermittently at other times.
When it fails to lock correctly, it sounds as if the lock "chime" is cut off abruptly rather than fading out as it should.
Samsung replaced the board inside but this did not fix it. They then replaced the handset with what seems to be a brand new handset and the problem is still present.
approximately every 4 or 5 days my phone will just freeze, usually on a black screen.Initially I removed the battery to re-boot, however the last couple of times I managed to get it to reboot with a long power button push. This latest time it was frozen on the home screen but would not respond to anything other than re-boot
My s6 worked fine last night, had over 50% battery life, i went sleep, this morning the phone wont wake up, having a black screen and a blue led blinking(5s) .
I plugged it to the charger, no led for charging shows, putting it ontop of the wireless charger, the charger change its color to blue, but the phone still on black screen and the blue led blinking...
I tried the hard reset :
* vol down + power(to simulate the battery removal) * vol down+ vol up + power *vol down/up +home +power
....all possible combinations, but no hope. What can I do?
My s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
I will know for sure if it doesn't happen any more in the next day or 2 but I think the cause is Twilight (f.lux type app).. I uninstalled this and it kept happening, but rebooted and it hasn't happened since.Got my GS6 Edge yesterday, & have spent awhile configuring it, and recently it's started having full screen black flashes every so often (when going to home screen, changing pages, etc), and more rarely the whole screen will become very noisy glitchy as shown:
e.g. when I opened the Dropbox app just now, the screen flashed black and the static appeared, and will stay until I do something to the screen - I just tapped and it went away, couple seconds later it came back. Tapped the dropbox logo and black flash, static. It's not limited to Dropbox, homescreen + any other app I try seems to be the same.(on the bright side I've just switched from iOS, I design iOS apps for a living, and other than this issue this phone is in a completely different league for me than my old 5S)
I had my S6 plugged in to the charger, it became fully charged. When I went to use it, while still plugged in, I couldn't get the screen to turn on. I unplugged it, but the green "fully charged" light is STILL on and the screen won't turn on. Have tried holding down the power button...nothing.
I bought galaxy s6 7 days ago.Last night it discharged upto 2 percent and the screen goes to black and white without turning on the power saving mode. Now after full charge also the screen stuck into that black and white mode. Tried everything including enable and disable the power saving mode and color control
I bought galaxy S6 7 days ago.Last night it discharged up to 2 percent and the screen goes to black and white without turning on the power saving mode. Now after full charge also the screen stuck into that black and white mode. Tried everything including enable and disable the power saving mode and color control but nothing works. I tried the cache partition and safe mode also but nothing changed. Don't want to Factory reset.
