Galaxy S6 :: Screen Is Black But It Still Responding
Nov 29, 2015
Basically my phone just stopped working (which is what i thought at first) but it's actually responding to my password (which is just the shape of the letter N) which is good because i just backed up all my important files onto my laptop, also my notification light is still working.
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Apr 19, 2012
My screen is black and it isn't responding.
Info:
iPhone 4S
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Apr 25, 2012
My iphone 4s is less than a week old. It has a black screen and is not responding. I tried charging. It gets warm but the phone doesn't respond. I tried a different plug. A different wall outlet. A different plug and different wall outlet. I tried rebooting. I tried to contact customer support but (haha- you have to call them or them call you back. I can't find an online tech support option for the iphone. I tried resetting it. I tried plugging it into the computer to wipe it and reload. My computer can't even recognize the phone. It's just dead. (PS- I have had iphones since the very first model & the very first year they came out. This is my 4th iphone. I have never seen this before.)
Info:
iPhone 4S, DEAD
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May 30, 2012
It has black screen and not responding
Info:iPhone 4, iOS 3.0
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Mar 6, 2012
So today morning I got a call from one of my college mates. Phone started ringing and when I pressed the 'receive call' button, a message saying 'Android is not responding' appeared. I selected 'Shut Down' option, hoping that it would simply shut down the phone. Since then the screen has been black, not seem to respond to touches, only thing that works is a mechanical ringer volume button on the right side of the phone.
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Apr 5, 2012
I'm trying to get my iPhone to respond but nothing is making it start. Just getting black screen. Tried pushing power button alone and with home screen button.
Info:
iPhone 4, iOS 5.1
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Apr 20, 2012
tryed to dfu my iphone 3g. now it is stuck with a black screen responding nothing at all . i tried everythin resesting, even restore through itunes. nothing is workin..and on all that itunes has stopped detecting it now.
Info:
iPhone 3G, iOS 4.2
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May 4, 2012
my iphone is not responding and shows a black screen ,nor charging and restarting either what should i do ?
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Mar 25, 2015
If I want to make the Z5 a call and dial the number and pick up the phone, the screen goes black and I can do nothing more. It then responds to anything, not even on the Power button until the other ends the call. Then, the screen lights up again and it goes back all normal.
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Nov 8, 2015
It all started yesterday morning. I send a message when suddenly my screen was not responsive. I tried a soft reset (power-volume down). That worked but my screen turned out black.
After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch. What should I do?
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Nov 8, 2015
It all started yesterday morning. I send a message when suddenly my screen was not responsive. I tried a soft reset (power-volume down). That worked but my screen turned out black.
After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch. What should I do?
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Dec 17, 2015
The screen on my phone stopped responding. It's the international version SM-G920I. I have tried rebooting the phone, soft reset, hard reset, wiped cache partion. Tried the solutions offered in this thread:[URL] ... (disabling briefing) and updating TSP firmware both didn't work. I live overseas so returning the phone to the U.S would be very expensive and in the sellers page on ebay it's said it didn't have a U.S warranty. It only worked for three months
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Mar 9, 2015
I did the factory reset / memory wipe... still doesn't work. It was working perfectly before I went to bed. No drops since I bought it... not a single problem up until now, and kit came out of nowhere. Is there anything I can do besides returning it? :/
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Apr 13, 2012
My iphone screen is black and will not turn on, so I hooked it up to my imac and my itunes will not recognize that my phone is even hooked up to the computer. all of my pictures imported through iphoto, but itunes is doing nothing. I have updated itunes and restarted my computer and still nothing. My phone will not even recieve calls.
Info:
iPhone 4S
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Jun 4, 2012
my iphone 4 has black skrin and not responding when want to answer call..what should i do?
Info:
iPhone 4, iOS 5.1
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Jun 24, 2015
for about 15 minutes my Galaxy S6 smartphone won't respond. The screen isn't responding at all. There is just a small cross visible on the right side... Which is really really weird... I tried to restart the phone with the volume down and power button... But it restarted (I guess, as the Samsung Logo appeared) but it went back to the non respond behaviour.Because I'm afraid that I won't get it back to work.
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Jun 29, 2015
I was in my chrome browser and I held my finger down by accident, then all of a sudden my S5 screen re-sized its self and had black around it, tried hunting through every forum for an answer but cant seem to find one! I can get back out of it by going "full screen" but it keeps happening and I'm wanting to know why!
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May 30, 2015
I have had my Samsung Galaxy S5 since January and over the past week it freezes for a minute then the screen goes black and it won't unlock and the only way to get it working is to take the battery out and reboot the phone but when you let the screen lock the same thing happens?
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Apr 25, 2014
I got my GS5 last week, and I'm loving it, but it have one issue that bugging me. This issue don't happen often (only 3 times since I've got it), when I put my phone to sleep, and wake it back on, the two soft buttons on the bottom of the screen (back and multi-tasking button) lit up, but the screen does not, I have to force to take out the battery and put it back in, turn the phone back on then it would work.
I did called the store i got it from, but they don't have any more s5 in stock , and Samsung won't replace mine (what kind of customer service is this?), the store I got it from said they have to see the issue with their own eyes to be able to exchange me a new one, IF there will be any new S5 coming in for the next week or so.
my screen won't lit up upon waking the phone but the 2 buttons on the bottom of the screen lit up normally.
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Oct 3, 2015
My Galaxy S5 went from a colour screen to just black and white.
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May 1, 2015
If i love something on my GS6 is amazing screen, specialty true black color which gets truly black by shutting down pixels. so this happens every time, but not on lock screen. When I set black lock screen the black color is not truly black anymore and the back lid light is seen. Hope you understand what I'm trying to say. (its kind of disturbing to have black lock screen and home screen and when unlocking phone u get so clearly different color) - you can even try it out yourself and give it some feedback what u think of this here is link to the black wallpaper; BLACK WALLPAPER.So if any of you know how to fix that or this is something that cannot be done and i just have to say bye to true black color on lock screen?
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Jun 13, 2015
I slept past my alarm because my Verizon S6 in white 64gb decided to go black screen with the flashing blue led light while it was on the charger overnight .
I've searched everywhere and it seems to be common. The reboot isn't working. Volume down and home screen isn't working.
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Dec 14, 2015
Is there a way to play a video from the internet with the screen black? I just want to hear the sound of the video but not have people see the video I'm watching .
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Jul 11, 2015
So I had my phone in my pocket all night, with a screen code lock so nothing could be pressed, and when I woke up and took it out everything was in black and white (apps, texts, entire interface). I know this is what happens when you turn on Ultra Power Save mode, but it wasn't enabled when I checked. I enabled and disabled that mode, cleared my cache partition, checked under Direct Access to make sure Grayscale wasn't on, rebooted, and I've restarted a couple of times. Nothing.
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Jun 11, 2015
Now, whenever I plug my charger in, the screen goes black and it says I've plugged in gear vr and need to downooad apps for it. I can then reboit it by pressing power, home and volume down, but obviously I need to be able to charge it!
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Jan 2, 2015
I have Galaxy S5 and the other night somebody knocked it out of my hand...it took quite a thud to the floor and since then, the screen is completely black. The phone still turns on and the bottom 2 lights are working and it rings when people call etc. I can't answer the phone though so I'm assuming the touch screen has broken. what I'm worried about is loosing all my pictures. Because the phone has a pattern lock on it, when I plug it into a computer it says that there are no files. If i send it off for repair will they clear the phone? I'm thinking if they just replace the screen then I still get to keep everything but assume they will still clear it?
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Aug 11, 2015
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
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Jun 23, 2015
When I open camera on my s5 it shows black screen and camera does not work. today i have taken it seriously as i was trying to open my camera for a urgent purpose and it did not work. if i do not get it fixed I will throw it away (all android phones) for forever.
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Mar 8, 2015
I've only had my S5 for a couple months now. About a month ago, I got an OTA update to 4.4.4, and since then my lock screen wallpaper will occasionally disappear and be replaced by a solid black background. All the text/graphics (clock, step counter, notification bar) will still be there, white letters on a black field. The first time was about a week after the OTA, and it's happened 4-5 times so far.
When it goes black, I am no longer able to change the lock screen wallpaper. The menu comes up, and I can see all the pictures available, but selecting one and hitting "Set Wallpaper" simply returns me to the home screen without actually making the change. The black wallpaper will persist until I restart the phone. I have seen no other issues of any kind from the phone when the anomaly occurs, and my home screen wallpaper (which is different from my lock screen) is unaffected.
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Apr 20, 2015
So sometimes when I press my lock button, the screen will go off but when I wake my phone again, it automatically opens without having to swipe to unlock.
This always happens when I have Google search open but also intermittently at other times.
When it fails to lock correctly, it sounds as if the lock "chime" is cut off abruptly rather than fading out as it should.
Samsung replaced the board inside but this did not fix it. They then replaced the handset with what seems to be a brand new handset and the problem is still present.
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Aug 18, 2011
approximately every 4 or 5 days my phone will just freeze, usually on a black screen.Initially I removed the battery to re-boot, however the last couple of times I managed to get it to reboot with a long power button push. This latest time it was frozen on the home screen but would not respond to anything other than re-boot
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