Galaxy S6 :: Screen Not Working / Responding
Dec 17, 2015
The screen on my phone stopped responding. It's the international version SM-G920I. I have tried rebooting the phone, soft reset, hard reset, wiped cache partion. Tried the solutions offered in this thread:[URL] ... (disabling briefing) and updating TSP firmware both didn't work. I live overseas so returning the phone to the U.S would be very expensive and in the sellers page on ebay it's said it didn't have a U.S warranty. It only worked for three months
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Nov 1, 2011
I am facing the same issue on my 5 day old 9900. The touch screen just stopped working on the 2nd day & it has come up since then. I have tried the following to correct the issue but, no success:
1. Cold Reboot (Pull battery when device is on)
2. Simple Reboot (Pull battery when device is OFF)
3. Remove battery then, SIM & SD Card, plug in battery then pull it again & put everything back in
None of these worked, my OS version is v7.0.0.261 Bundle 1346 Platform 5.0.0.464 Should I update my phone software? Each time I try to check for an upgrade it says you have the latest one.
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Nov 29, 2015
Basically my phone just stopped working (which is what i thought at first) but it's actually responding to my password (which is just the shape of the letter N) which is good because i just backed up all my important files onto my laptop, also my notification light is still working.
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Nov 8, 2015
It all started yesterday morning. I send a message when suddenly my screen was not responsive. I tried a soft reset (power-volume down). That worked but my screen turned out black.
After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch. What should I do?
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Nov 8, 2015
It all started yesterday morning. I send a message when suddenly my screen was not responsive. I tried a soft reset (power-volume down). That worked but my screen turned out black.
After +- 20 soft resets my screen finally worked again. But now the top of my screen is unresponsive. It's basically the top 1 cm that isn't responding to touch. What should I do?
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Mar 9, 2015
I did the factory reset / memory wipe... still doesn't work. It was working perfectly before I went to bed. No drops since I bought it... not a single problem up until now, and kit came out of nowhere. Is there anything I can do besides returning it? :/
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Jan 5, 2010
Out of the blue browser stopped working for me and says: Unable to connect to the internet, please try again later. This has been going on for about a week. Bolt works for me but browser does not. I can't even change my default browser to browser anymore or even change it to bolt. It just gives me option of hotspot and web2go. How do I fix this problem? Going to HRT and registering still will not give me my browser back or the option to pick it as default browser like I previously had.
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May 16, 2010
I've seen a few posts like this but nothing recently. I have a mere 3 BB Msgr contacts, all of which have worked fine the last several months. Suddenly this week, I cannot communicate with one contact, but can with the others. Re-inviting problem contact via email or PIN does not work - invitation never received. Also tried being invited by other BB contact, I never receive the invite. Have tried the trouble shooting described (deleted pending invites, battery reboot, reinvite) to no avail. Now I have stopped getting messages from other 2 BB contacts and am wondering if they have suddenly stopped working also.Any ideas how to fix, and why this drop-off would occur?
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Apr 12, 2015
I received my galaxy s6 yesterday and everything was fine. Today my screen rotation isn't working.
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Oct 11, 2015
entered pin twice as it asked then went out of that, locked the phone then woke it up with home button
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Jun 22, 2015
The screen on my samsung s6 has for no reason just stoped working. Ive tried turning it on and off but nothing happens although the blue light is still flashing constantly.
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Oct 6, 2015
I asked earlier about my screen rotation not working... i tried your solution but it did not work. Is there anything else I can try?
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Sep 14, 2015
So apparently I was using my phone and all of sudden it turned off, there was no turn off display (samsung thingy). This happened when my phone was charging and it was too hot.
I took the battery out my sim card and memory card and kept it there so it can cool down but it seems it won't turn on. When I put the battery and press the power button for some seconds the phone starts getting hot as if the phone is working but the screen won't turn on.
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Dec 20, 2012
What to do i cant calibrate my phone's screen? It sometimes respond but not in tge place where i touch
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Dec 31, 2010
I've acquired the handset yesterday and I have tried the "card in front battery trick" but nothing works, the four knobs on the button and the knobs on the side works, everything is visible with the screen it is showing everything just perfect and it isn't "sticking" or "laggy" but when I touch the screen it just isn't responding no matter where I touch it and also how hard I press.
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Feb 2, 2010
Just got it, and the screen doesn't respond. Warranty is expired, all buttons work and so does the LCD, not the digitizer though. Is there a way around replacing the digitizer?
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Jun 17, 2012
iPhone 4 screen is not responding.
Info:iPhone 4, iOS 5.1.1
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Jun 4, 2014
i recieved a text today and when i went to slide to unlock my phone my screen didn't respond. i tried to take a picture and my screen still doesnt respond. so i slide up and it works but it doesn't respond when i try to click on camera, calculator, flashlight, etc...then i pull down and it works but wont allow me to press on anything.
Info:
iPhone 4S, iOS 7.0.1
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Dec 10, 2014
My iphone 5s' touchscreen has not been responding as of late. it glitches very badly, randomly opens apps and does not respond to my touch. Sometimes it even completely freezes up. I do not know what to do. It just goes in and out of apps crazily without me doing anything to it. Its as if it is being controlled remotely from somewhere else.Â
I have tried to restart the phone to fix the issue but that hasn't worked. I also reset the phone to factor settings and set it up as a new device but to no avail. this is really inconvenient as I need my phone to function properly for day to day use.
Info:
iPhone 5s, iOS 8.1.2
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Jan 3, 2015
i have the xperia z2 and from time to time (like every 7 - 8 days) the phone freezes and stop working even the shut down button stop responding exept it turn off the screen the only way to turn it off is by pressing the turn off button and the volume down button
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Jun 14, 2015
So I've never dropped my s6 edge. It's only 20 days old in fact. However today all of a sudden the touch screen will not work. The two bottom buttons work as does the fingerprint work so I can unlock the phone and see the home screen but not do anything else. Typically if battery pull to fix something like this, however of course this is not possible on the s6.
So I've held the power button for 30 secs and it won't turn off cos it wants me too press the screen power off button, I've tried restarting it by booting it into download mode.
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Jun 7, 2015
I have notification sounds turned on for various APPS (e.g., email, FB). When the screen is off, it seems like more often than not I don't receive an alert when I receive emails/FB updates. Only when I wake the screen up & swipe my fingerprint that "location" shows up & I suddenly get my alert notification sound that I have email. Kind of useless since I have to open up my device to see if I have any notifications.
I honestly think this has SOMETHING to do with Location services, but not sure.
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May 16, 2014
Having a weird issue with my screen. Occasionally, (about 5 times in the last 2 weeks) when I grab my phone, the screen does not come on. I can see the multifunction buttons light up, I can swipe the screen and hear the sound for the unlock, and if I tap on the screen it does not light up and screen stays black.
If I hold power, it does not reboot. if I push home it does nothing, but I can hear that the phone is on, if a call comes through I can hear it ring, and can answer from my home button, but the screen stays black.
I can do a battery pull and phone starts fine. It is as if the backlight is not coming on at all at times, or possibly like a proximity sensor is not allowing the phone to recognize that the screen should be off.
Cannot tell if it is a hardware issue or software issue. I have not changed any software since I got it a few weeks back, some software has updated, but this is happening comepletely at random and always when the phone has been locked.
Phone has never been dropped and is in a case and has no screen protector, there is not a mark on the phone at all.
Should I arrange to swap the phone? should I contact my carrier?
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Dec 8, 2015
I was listening to my music on my phone from a downloaded free app. The screen when black and now I keep getting a message "Process system isn't responding, do you want to close? Wait or Ok. Then the phone keeps shutting off and on with the same message, I have a lot of pictures and I'm afraid I'm going to lose everything. Is there any way around this?
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Jun 13, 2015
This happens without me even using the app. In fact I think it only happens when I'm not using the app. Is this a know issue with the app and the S6? I'm on AT&T carrier.
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Jun 28, 2012
I have nokia 500 with latest belle software. I have bought it and hard reset it yesterday with button combination and also with factory settings option.Now, the problem is that when i start any installation, it asks to install it. When i press ok it proceeds to neXt dialogue, either asking for permissions or asking to close an app, depending o the sis file.NOW, a moment before this dialogue, i get totally black screen for milliseconds. And then i cannot touch any button when the prompt appears. I can switch to menu and hs using hardware keys but cannot touch anything on screen. Long pressing menu key allows me to touch the screen and close apps but i can't touch anything else. I can also use power key menu to shut down mobile.Everything else is normal otherwise, i even installed many apps today successfully but now this problem occurs.
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Jul 5, 2011
I have a bb torch 9800 and some of my on screen icons have stopped responding . 1st my facebook icon , I tap it and it doesn't responds and my phone freezers , 2nd I go into media - pictures - my albums are there but when I tap on them they don't responde either and my phone freezes .
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May 6, 2011
GF facebooked messaged me last night after I tried to ring her, saying that since our last call, her phone had seemed frozen and wasn't responding to her touch. It was on the locked screen and she couldn't get it to work. Physical buttons worked ok.I got her to reboot to reinstall through SU, but not joy. So, what's likely to be wrong with it that suddenly, the whole screen goes pop?
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Oct 13, 2015
I've recently got my Z5 (upgrade from Z3) literally on Monday 23rd Nov.
I've loaded most of the stuff I had on my Z3 and not loaded anything else that I didn't have on the Z3 (eg. Apps).
However, the first morning upon trying to sleepily swipe the alarm off, it wouldn't work so when I eventually opened my sleep encrusted eyes to see what was up it had a little pop up message saying "home screen not responding: close | wait" so what I pressed as I was trying to get it to stop blaring out Queen at the ungodly hour.
Didn't think much of it but over the past few days it's been doing it still. This morning it did the same thing but it also does it during the day too when I take it out and unlock to start using it.
I'm not sure if it's a temporary thing and whether it's because it's the first usage and it's unhappy with my choice of alarm music, the music I listen to during the day via Bluetooth headphones or maybe the somewhat RAM hogging weather live app I have running as a live background function.
I tried Google but it came up about home being touch unresponsive which this isn't technically doing. If I press "wait" it's a bit like a pc in that it will sit frozen for a minute then start working.
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Apr 12, 2015
I found that one of row of screen become unresponsive, i checked with Sketch application to detect that row and it's showing in attached picture. i tried with resetting my Z2 phone but problem not solved.
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Jan 12, 2010
I have a Touch Pro and the screen just stopped responding. I didn't drop or bump it, that I know of. Does anyone know of any fixes or even someone or some place that can fix or replace the screen?
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