Galaxy S5 :: Screen Won't Turn On - How To Get It Working
Sep 14, 2015
So apparently I was using my phone and all of sudden it turned off, there was no turn off display (samsung thingy). This happened when my phone was charging and it was too hot.
I took the battery out my sim card and memory card and kept it there so it can cool down but it seems it won't turn on. When I put the battery and press the power button for some seconds the phone starts getting hot as if the phone is working but the screen won't turn on.
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Jun 23, 2015
So my phone s5 was updated to lollipop, I was just finished downloading 2 songs then i saw the screen turns yellowish. I thought it was nothing so i turn off my power after I tried to open up again it didn't. When I pressed the power key it shows a broken half white thing so fast and it disappear till now my phone won't open. I tried charge it but useless..
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May 23, 2012
4s is not working well, can't get through the lock screen or turn it off
Info:
iPhone 4S, iOS 5.0.1
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Oct 30, 2015
It appears that the power button on my Galaxy S6 isn't working anymore. I have faulted this with samsung and they have asked me to send it to them for repair. Today, I was going to back up my phone but my battery went flat before I could do this and now I cant get the phone back on!! Some have suggested holding down the volume up button then plugging in the usb lead while connected to a computer, it didn't work. I have also tried the volume down button and the home button at the same time while plugged in via usb, this didn't work either. how I can get into recovery mode without using the power button, I really need to get the phone back on, the battery is sealed in.
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Dec 31, 2015
The power on/off button doesn't work. I can't turn the phone off
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Jun 2, 2015
I used my phone at 2pm today and when I left it it had good battery life left. Two hours later when I checked it there was no life at all and I cant get it to switch on. I've tried charging, taking the battery and sim card out but nothing. theres no lights of sound or anything - no life at all !!!!
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Mar 30, 2012
I was using my phone in the morning and there was something wrong. The screen did not response at all. So, I tried to turn if off. It does not allow to turn off. What should I do?
Info:
iPhone 4S
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May 14, 2015
My galaxy s6 screen will not turn on. my green led light is flashing but the screen is black. I've tried all of the steps to fix it, like holding all the buttons for an amount of seconds and yet nothing happened. I have not even had the phone for a month and it is very frustrating....
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Sep 2, 2015
The screen on my S5 has developed the ability to turn itself on by magic!
I've checked smart stay is turned off and it is.
I can have it sitting on my desk at work next to me with a blank screen and then next thing I know the screen has turned on.
There's no notification for anything but I get the a bubble on the screen (like if I was to touch and slide to unlock).
It's been doing it for a long while now and it's really starting to annoy me.
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Jun 19, 2015
I bought a s6 always had samsungs .. it has no booklet and i think its in sleep mode ... its not letting me get to main settings and i have to double screen tap every letter ?
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Jul 11, 2015
I've had my s6 for about 3 months now and this is the first problem that i have encountered. So i was using my s6 edge on the way to work and it was working fine as usual, got in and put my stuff in my locker and started work. When i had finished i went to use my phone and the screen stayed black but i have the blue LED blinking slowly so the phone must still have power.
I have tried holding the power button down for varying periods of time which done nothing also holding the power button home and volume down buttons done nothing. I have tried plugging The phone into the charger and the red LED indicating that it is charging does not turn on, it is the same result noi matter which phone charger i use or which socket i use. Also if i try plugging it directly into my pc it is not detected.
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May 30, 2015
I just got my S6 today. When I plugged it in, the screen wouldn't turn off. After fiddling around a bit, I went into Developers Options, and turned off Stay Awake. However, now when charging, approximately every 10 seconds, the screen will come on, stay on for 10 seconds, turn off, and then 10 seconds later turn on again. I'm usually around my phone when I'm charging, and it's very annoying. Is there any way to turn it off?
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Jul 13, 2015
My Edge's screen will turn on when I get text messages but when I get emails, it just stays black. I'm using the stock email app and I just can't see why it stays off!
Am I missing something obvious - my wife's S5 turns on for both with no problems at all.
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Oct 15, 2015
My husbands phone has just stopped working has a blank screen won't turn on or charge etc. Is there a way he can get all his contacts and pics off it. It doesn't have a passcode on it.
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May 14, 2015
I just received my replacement phone and the screen doesn't turn off during a call.
Is there a fix that I could do or do I have a defective phone?
Doing a wipe cache partition fixes it for a little bit and maybe an hour later, it's broken again.
I've also tried doing a factory reset with no success.
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Nov 1, 2015
I have a GS6 stock for AT&T. Every time I get a notification, my screen lights up. When I had my HTC m9, the screen never woke up besides for calls. It's really annoying having the screen light up for any and all notifications.
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May 28, 2015
Usually a couple of times during the night I wake up to find my phone screen on. It's bugging me because this does not happen during the day. Otherwise I think I could turn off what is causing it to light up at night.
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Apr 17, 2015
If the phone is plugged in and the screen is turned on (like when a notificaation comes in) the screen won't time out. It dims, but never shuts off. I have to shut it off manually.
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Oct 24, 2015
Is it possible to disable turn off (by holding the power button) while the phone is locked? And if so, how is this done?
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Nov 27, 2015
Yesterday I downloaded a new app from the play store, and after about 10 minutes of messing around with the app, it locked up my S6. So i tried to kill the app, no luck. Did a soft reset, vibrated and powered down. Upon reboot, the screen flickered the "powered by android" splash screen and went through its normal boot with the screen black. Tried to get the screen to turn on, but now it only flickers with a green vertical line, and then turn the screen turns right back off... Everything seems to be fine on the phone, ie, i can take pictures(auto upload to dropbox), screen shots, and even answer any incoming calls. But the screen wont turn on. Waiting for the battery to drain to see what will happen, when its dead and i try to plug it in.
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May 18, 2014
I have a S5, the screen would just auto turn on even after lock. I have tried everything in setting but none can stop this. I have tried to move my hand above the sensor while it is locked, then the screen would turn on. The sensor would have a blue light first then the screen turn on.
Even the phone is in the bag or on the table while I am having meeting, the screen would just randomly turn on. It is very embarrassing while I am having important meeting and the phone is on the table. People may think I play phone or something like that.
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Aug 26, 2015
I had my S6 plugged in to the charger, it became fully charged. When I went to use it, while still plugged in, I couldn't get the screen to turn on. I unplugged it, but the green "fully charged" light is STILL on and the screen won't turn on. Have tried holding down the power button...nothing.
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Apr 29, 2015
how to increase the time it takes for the screen to turn off when you are at the lockscreen?
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Jun 24, 2015
I've found several times that my phone would wake in the middle of the night, which is rather annoying. I turned off notifications for any app that seemed to wake the phone, and I usually put the phone in "Do Not Disturb" mode at night. Now, the only thing that wakes it is when the battery becomes fully charged. How to stop the phone from doing this? I use the phone as my clock/alarm, so I don't want to turn the phone off. Since many people probably charge their phones next to their beds at night, this seems like a particularly dumb feature.
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Jul 21, 2015
For the past month, my galaxy S6 has been having problems. The screen won't turn on when I press the home or power button. Also when I plug it to its charger, the screen still won't turn on and the LED won't turn red as well. When this happens, I know for a fact that the phone is still turned on because the notification light blinks because of the received notification sometime during its idle time. Here's what I've tried so far:
- I am able to force reset the device by holding the power and volume down button until it restarts. I felt relieved that I am able to restart my phone when it happened the first time but pretty annoyed when it kept on happening.
- I tried clearing cache partition in recovery mode. At first I thought it worked but still...
-I already did a factory reset (twice) but right after the latest hard reset just 3 or 4 hours into it, still screen won't turn on.
- Earlier I thought that it was because of the notifications I was receiving while I was asleep (viber, facebook, sms) since when I woke up in the morning and the screen won't turn on, I had pending notifications. But recently, the screen won't turn on after being idle for a few hours without received notifications.
At first I thought it was a software issue but I'm starting to think that it might be a hardware issue. I'm planning to take it to Samsung in a few days if the problem won't go away. My device is not rooted by the way.
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Dec 17, 2015
A friend of mine has a Galexy S5 and uses BBM and now for some reason she is getting BBM Instant Previews at the top of her screen and she wants it turned off!
How do I tell her to go in and turn them off?
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Feb 9, 2015
Just updated to lollipop and I really don't like the lock screen when I get an email the big bar that shows up...I saw where I can turn it into secure content, but still, I hate that...my girl always sees the bar that I am getting emails and what not, regardless of if she can see the messages..
The very top notifications are fine, just don't need it plastered on the lock screen, how to turn off that while still having the little icon notifications on top?
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Feb 6, 2015
So I updated to lollipop on Verizon S5 the other day and I thought at first it asked if I wanted my notifications to turn lock screen on, but then after turning notifications off and using a different lock screen for a bit, I went back to stock lollipop lock screen and now none of my notifications turn the lock screen on. Does notifications turn the lock screen on so you can see them? If so, where the setting is to choose this as I can not seem to find it anywhere on the phone in any settings?
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May 20, 2015
I listen to a great deal of podcasts, audiobooks and music on youtube. Oftentimes I want to work and listen at the same time, so I will put my phone in my jacket/pants/table while I work, but sometimes I will bump the screen while working and it stops the YouTube video or makes it jump ahead/back.
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Jul 6, 2015
The screen turns off when making a phone call. it wasn't doing that before and i have not changed anything. I did what you suggested (turning off the auto adjust screen tone), but that made no difference and still doing that.
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Nov 26, 2015
It seems like my touchscreen is broken. first it showed strange colours and the touch stopped working and now it is black.
I just managed to backup my pictures with a usb cable and delete the internal storrage.
How can i turn off my device and how can i make a factory reset?
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