Galaxy S6 Edge :: Locked Out Phone Screen
Nov 9, 2015
My fingerprint feature was working fine...then suddenly it wasn't. I have the same fingers today that I had yesterday. So I'm then prompted to change my password via gmail. Did that. Didn't work. Tried hundreds of times now and I'm never prompted to try through gmail again. Logged into my Google Device Manager and Sprint told me (via another phone) I should see an option to UNLOCK the device, yet, only the LOCK option appears as if the phone is lost. Tried that new numeric code set using GDM...doesn't work. I refuse to factory reset.
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Aug 30, 2015
It wont accept my fingerprint, bachup password or email sign in because of no connection.
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May 6, 2015
If I am listening to the music from youtube app or the browser it plays fine until I minimize them (put on background) or lock my phone. Then music stops playing. I looked in the settings all over the phone how to make it to continue playing but couldn't find anything. Also is there a way to pull volume stop/play control on the lock screen?. I miss this feature as I had it on my iphone 6 and also on the iphone music continues playing regardless if apps are on a background or screen is locked.
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Jun 1, 2015
when i'm in a phone call i can't use the mobile phone at all. I mean i get locked in the calling screen and i'm unable to move to desktop, go to drawer menu or just pick some app from recent menu. It didn't happen on other Android phones nor on my old Samsung Galaxy S3.
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Nov 23, 2015
My s6 edge screen just went dark after a phone call. the touch and everything works. I can receive calls. I know how to pick calls since I just have to swipe at the bottom so I know the touch works and everything works. I get notification tones too. I tried to shut it off and maybe start it again but I don't know how to do it since i'll have to confirm by tapping the screen which I cant see anything on.
I have done the volume keys and home key tricks. phone restarts perfectly but with a blank / black screen like before. it was hot but now cool. screen is still off. I left to charge earlier before the fateful call so I don't know if maybe its over charged. but it seems everything is working but I cant see anything on my screen. its as if the phone has been switched off screen wise.
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Nov 21, 2015
The past few weeks whenever I make a call the call screen disappears. The bar at the top of the screen is green and my call is still active, but dragging down the screen shows no menu to hang up, mute, or speaker like it did in the past. Also I hit the recent programs button and there's no window for my call. I hit the phone button and there's nothing. The call will still show up in the log once we hang up. I literally cannot hang up without shutting off my phone. I can't mute my microphone or toggle speakerphone.
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Nov 19, 2015
I was charging the phone over night then randomly I saw screen turn on then off .. on then off.. so I wen and grab it .. and saw that was turning on of with a snow screen .. and with the blue light as well ?
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Apr 10, 2015
My new galaxy s5 has the Lollipop update....my notifications don't show up on locked screen....In my settings I have it set to show up....I have did a hard reset and factory reset and it still doesn't work....
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Oct 26, 2015
How to stop a blue line going up and down the screen on my s6 edge?
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Sep 22, 2015
- I've already tried the suggested fixes that I could find on the forums of changing the unlocking animation and whatnot but the problem persists no matter what when reverting back to a password/pattern lock/fingerprint lockscreen.
- This is not a brightness issue.
When using any lockscreen other than swipe to unlock, my lockscreen seems to have a grey filter overlayed on top of it. It's super noticeable when using a black wallpaper. The AMOLED display should not be visible in the dark (as if it's off) but the screen is noticeably lit as if it were an LCD display. When using images as my lockscreen wallpaper they are not as vivid as when viewing the image in the gallery or even as my wallpaper on the homescreen.
The problem has gone on and off when dealing with the night clock with updates. sometimes the 'black' screen will be lit up and defeat the purpose of the nightclock and kill the battery, and sometimes the screen is pitch black and just the time is displayed dimly as it should be. Wondering if i should take it into the sprint store to see if a replacement would remedy this.
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Jul 23, 2015
When I'm trying to delete text on my S6 edge, the screen keeps resizing to large. Is there anyway of stopping this from happening?
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Jun 11, 2015
I've had my S5 for a year now. I noticed ever since the 5.0 upgrade that i got in April for my ATT S5 that I have been missing calls and texts due to my phone going into silent in my pocket because the dreaded volume keys are able to press themselves in my pocket even with the screen locked and off. I don't see an option to stop this behavior and to me it seems like an OBVIOUS place for there to be an option.
What can I do to stop this? Even worse sometimes it will click up to a high ringtone volume and go off when I am in a meeting at work.
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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May 25, 2015
I just wanted to ask if there is some app or something to make my edge glow while screen off.
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May 27, 2015
I miss the full screen album art on the lock screen from my lg G3 while playing any type of media (Pandora, Spotify, etc.) ... Even worked while I used xbmc (now kodi)... I believe even Samsung had this as well. While some didn't like it, I loved it!
Any way to get that back on the s6/edge?? Not sure why they did away with this.
I'm rooted, so if there's any mods out there that'll achieve this for root, let me know
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Jul 1, 2015
I took my phone from my pocket and the screen was dark. I clicked the tab to light screen and nothing happened, Phone is charged and was working all morning. Is the phone off and if so how do I turn it back on. I have held all of the tabs on the sides of the phone and screen is still dark.
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Nov 27, 2015
i am locked out my samsung galaxy s5 phone. i went on the android device manager web and tried to do the whole step until i realized the location on my phone is off. so everytime i reset the password instead of getting the black screen and asked for a pin it keeps asking me for alternate password.i really dont want to do factory reset and lose all the pic memories i made with my kids and family. The memories i cant get back.
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Jun 25, 2015
Am I able to get text pop up notifications on my edge screen? It's seems that I have all the serring set up for it but it's not working. I am using Samsung default text app and have edge settings to show texts... maybe text pop up notifications are not possible.
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Jul 11, 2015
I've had my s6 for about 3 months now and this is the first problem that i have encountered. So i was using my s6 edge on the way to work and it was working fine as usual, got in and put my stuff in my locker and started work. When i had finished i went to use my phone and the screen stayed black but i have the blue LED blinking slowly so the phone must still have power.
I have tried holding the power button down for varying periods of time which done nothing also holding the power button home and volume down buttons done nothing. I have tried plugging The phone into the charger and the red LED indicating that it is charging does not turn on, it is the same result noi matter which phone charger i use or which socket i use. Also if i try plugging it directly into my pc it is not detected.
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Oct 14, 2015
My samsung s6 edges gets too hot. Is it natural that samsung s6 edges cpu temperature Can be high as 57c to 75c? I was about to sell my phone. Now im not sure.
Cooler master software says phones temperature is about 38 c.
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Oct 24, 2015
Is it possible to disable turn off (by holding the power button) while the phone is locked? And if so, how is this done?
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Jul 18, 2015
I have the galaxy s6 and my daughter got onto my phone and some how set a pin. I can not get into my phone and do not want to do a factory reset because there are pictures I haven't saved. Is there anyway I can get in? if not is there a way i can save my pictures first?
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Sep 11, 2015
I'm locked out of my phone. It doesn't recognize my fingerprint. I don't remember my password or anything else.
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May 16, 2014
So I downloaded Foxfi, which required me to put a pin on the phone. I put one in, but apparently I put in a different pin than I intended. So now I'm locked out of my phone which has a pin password. Is there any way to get by this without a factory reset?
I have tried intentionally getting the pin incorrect, but not forgot pin or opportunity arises to log in via Google, in which case I would have my phone back.
I have also tried using Android Device Manager, but it is requiring me to "Set Up Lock And Erase" before I do anything on that.
I have also tried hooking up the phone to my computer, but the internal storage won't mount until I get the passcode right and mount the device.
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Feb 22, 2016
My friend had a car accident. He's dead. But the phone in his pocket is still alive. His widow ask me if i can get pictures out of his galaxy s6. It was their main camera and there are a lot of picture of their family and their little 3 years old daughter.
The phone is locked on fingerprint screen, how to get their pictures ??
I tested with adb in download mode but the phone is not recognize by adb ....
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Nov 4, 2015
I have had this phone for a few weeks now, and today I must have hit something because there is a blue app icon on my screen that actually moves from screen to screen. I have tried to delete it or put it in the trash can.
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Aug 16, 2015
Will the S6 Edge get the S6 Edge+ new Edge features. The ability to get to apps from the edge screen? Would be great to see the edge screen do something more than just put your favorite s there.
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Jan 6, 2016
Have to say I'm loving my new edge, so many more options than I phoned!
However, how do I turn notifications off telling me I gave taken a screen shot?
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Oct 16, 2015
I did the latest update and it automatically set a border around my screen, menu disappeared and cannot locate option to undo the border...
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Dec 11, 2015
How to consolidate Facebook notifications on the lock screen, similar to the way the device clumps together notifications for email, texts, etc. How to not have Facebook on the lock screen but still show up in the notification center. All I seem to be able to find are ways to turn FB notifications on or off.
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