Google Nexus 5 :: How To Reach Files On Phone With Broken Screen From Computer
Apr 5, 2015
Cracked my screen on my Nexus 5 today (squeezed it in a door). The touchscreen won't work and you can't see anything except green and red stripes on the screen. Is there any possibility to reach the files from my computer even if i can't unlock the phone with my graphical password? It runs Android 5.1 and I haven't rooted it or anything. Very desperate to reach the data on my phone, have photos, videos and a diary from my year in Australia... Should think about back-up next time!
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Oct 15, 2014
My nexus 5's screen is damaged and cannot access my phone at all but can turn it on.
Is there a way to access the files on my computer without going through the phone.
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Nov 5, 2013
On Win 7 when I connect my phone to the computer some files and folders don't show up even though they are indeed there. Is this a compatibility or driver issue?
I have rooted and installed the custom recovery everything is working fine, but this is just a little weird.
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Apr 8, 2014
Apparently I lack sufficient brainpower to do something that, in my small feeble mind, I assumed would be easy: connect my Nexus 5 to a Windows 7 PC via Bluetooth so that I can access the storage files on my Nexus. Very specific, very simple, yet it does not work. I have searched everywhere, and I do not need a tutorial on how to pair them. I have them paired. That pairing does not do anything, it has no function.
On my Nexus 5, it says it is paired to my PC. On my PC, I have a fugly *** Nokia-esque icon that has "Nexus 5" under icon listed under Bluetooth Devices. I do not understand what else I need to do?
P.S. How do I find "Bluetooth drivers"? Windows update has no clue WTF to do, and like I said, I am retarded and lack basic reading comprehension since I cannot find any information that is relevant through searching online.
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Dec 1, 2015
I shattered the screen on my Nexus 6 the other day and the screen is totally black, just a few bleeps of light if I connect/disconnect to computer, that's it. The problem is, when I connect to my computer via USB, the Nexus 6 shows up in my drives, but there's no files showing at all so I can't download all the pics/videos off of it, it only charges. I assume this is because it's not in MTP mode? But I can't switch it on since I can't even see the screen. The phone itself works apart from the screen being dead, rings for calls, texts, charges and even bluetooth connects to my car when I start it up. I just can't view the files on my computer to download them .
how to get all these pics/videos off of this thing? I have my daughters last 6 months of her life on this phone, including her recent birthday part etc...etc.. and I really need to get all that downloaded somehow before I even think of sending it in for a replacement. One thing that came to mind is mirroring it to another device which I read online, possibly with Chromecast or via another type of cable but I'm not sure if I could actually operate the phone in order to put it into MTP mode that way though.
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Aug 24, 2015
Galaxy s5 has broken screen, unable to connect to iMac as it does not appear in finder...
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Mar 8, 2015
My screen is broken on my Samsung5, completely black. The phone works but I cannot see anything. I thought my contacts where synced to my gmail account but they are not there!! Can I import my contacts from my phone via computer if I cannot see the screen?
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Oct 20, 2015
I rarely plug my phone to my laptop, however I wanted to transfer a large amount of pictures today and got stuck.
When I plug my phone in the PC, the phone is recognized as a "media device" but the folder is fully empty, and nothing can be done.
Looking at previous forum posts, I have tried to check if the MTP was enabled, however I could not find the option (when I go to settings, storage and USB, all I can see is information about apps, there is no menu i can access to reach the MTP.
What I could do in order to manage to download my pictures to my PC?
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Apr 8, 2015
I have a problem with my nexus 5 when I transfer file from my laptop to my device over the MTP (with my USB cable)
For example : i try to transfer an application to my device (I put it in Download folder) but when I go to my nexus 5 (Storage ==> Downloads) I can't see the application (like if it is hidden) and the same thing to the rest (document, music, video...) but when I transfer photos over the PTP, there is no problem.
I try to put something in a different folder in the storage of my nexus 5 but i have the same problem (it doesn't appear). I also try to creat another folder and transfer to it but in this case I see what I transfer but I can't click on it or select it.
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Oct 7, 2015
So I think something on my USB port has malfunctioned... it won't show up in the device manager when I plug it in.I have tried the sticky thread on Diagnosing USB Driver and ADB issues in Windows. I have searched the forums and internet and tried lots of driver installs and restart this and that.
Recently this started when I wanted to flash Android 6.0 to my phone. During the install with NRT after each erase and flash it would say Waiting for device, and the only way I would get it to proceed was to plug the USB and plug it back in... Now running Android 6.0 it won`t even recognize my device and won`t pop up the menu to choose your usb connection setting.I have two Nexus 7, one Nexus 7 (2013), and another Nexus 5... and they all work fine and get recognized by the computer.
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Aug 8, 2015
I currently have several GB of .mp3 podcasts that I listen to via Pocket Casts. When my Nexus 6's screen is turned off (either by timeout or by locking the phone) the audio will start to stutter and distort. Is there a fix for this? I've tried searching everywhere and I can't seem to find anything more recent than 2012.
Nexus 6, T-Mobile, running Android 5.1.1 (no root, stock OS).
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Jun 26, 2015
Nexus 5 is appearing as a device in the file manager. But when I try and access files on Nexus 5 it closes the file manager window.
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Jun 15, 2015
I have 16 GBs of videos ( so many small video files). How can I download it to my laptop. I have Nexus 5 and there is no SD card.
I used AirDroid, but the file download gets interrupted, so I do not get the entire data. What options are available?
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Nov 17, 2014
I just downloaded the files and the Recovery system came up. To install the update, I need to manually choose the files, but I don't know where to find the on my phone.
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Feb 25, 2014
This is bizarre, everything was fine until this morning, not sure what's going on but the phone still comes up in Windows 8 file explorer, however as soon as I click the Internal Storage directory, file explorer stalls as the green progress bar slowly crawls along and eventually times out.
The phone says it's in MTP mode.
I looked at the driver supporting this phone for Windows 8 and it says it's from 2006. I found a link for installing thhe Google USB driver but there is no instructions for installing it in Windows 8, the phone not connecting to the computer in MTP mode which isn't an issue for me.
Rebooted the phone and tried again, no luck.
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Aug 10, 2015
I have a Nexus 6 that I absolutely love but I've just updated it to Lollipop and now my Gmail and Google Contacts are not syncing automatically. I've gone through all the settings about a million times and everything is setup properly. I'm currently using an app called Force Gmail Sync to keep my Google account synced up . It works great but I'd prefer to just be running Google apps on my phone and keep everything stock. I've tried a factory reset with no luck. Any secret way to set a sync frequency for Google's Gmail and Contacts apps without using a third party app?
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Feb 28, 2015
A quick Google search says the Nexus 6 does not support HDMI. I will be taking a couple trips out of the country where I am hoping to access live sports on my phone but would like to watch them on a TV of course.
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Mar 14, 2014
How do I send directions from Google Maps on my computer to my nexus 5?
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Nov 4, 2015
I have the setting checked but its not detecting the voice command.
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Jul 16, 2015
I broke my screen. the phone is still booting up and giving notification sounds and such but the screen is damaged and won't show anything. wondering if i can view the desktop on my pc with windows 7.
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Jul 17, 2010
My BB Bold 9700 screen is broken. I need to see the notes I made in Memo Pad while I am waiting for a new screen. Can I view those memos on my computer or send them to an email account or something?
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May 26, 2015
Nexus 5 16gb
My wife hates the swipe method of answering . Is there an app which might show "answer"or"decline" on screen.
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Nov 18, 2015
When I take/get a phone call my display stays black when i remove it from my ear for at least 5 seconds even pressing the power button doesnt wake it up ... I am on stock 6.0 but i also got that problem on cm12,1
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Feb 14, 2015
It just started with my N6. I can cover the sensor with my finger and the screen goes off, while on a call.
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May 6, 2015
My phone just fell from about two feet up and nothing physically happened to it. The only thing that happened is that it won't rotate anymore. I checked the auto rotate function and it is not on "portrait".
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Oct 1, 2014
Stock 4.4.4.
Rooted
Locked
If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks.
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Dec 13, 2013
I have been having some weird issues with my phone. Sometimes when I recieve a call the phone rings but the screen will not turn on. Also some other random issues. I am stock and not rooted. Usually a reboot fixes the issues.
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May 26, 2015
i just bought my nexus 6 today and also a screen protector.
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Nov 23, 2013
My new Nexus 5 phone came with logo "nexus5" right in the middle of the screen. How can I get rid of it?
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Dec 29, 2015
I have this problem for some time now (at least since the marshmallow update). If I move my Nexus 5 to a different place, far from the current Wi-Fi AP, it does not connect to the nearest saved AP, it only does that if I wake up the screen.
The Wi-Fi works properly when the screen is off, I still get the notifications and all, I just have to stay connected to the same AP. I have tried everything to find what is the problem, but I can't find it.
I did a factory reset, it was working again, but when I did the first time Google account login, it started again, even on safe mode.
I thought I corrected it by doing another reset and not recovering my account , but when installing some apps it started again.
Every time I think I found the app that causes the problem and uninstall it, the Wi-Fi problem eventually returns
and I don't know what to do more.
What I have found out is that even uninstalling the app I think is the culprit, the Wi-Fi only works again properly if I reboot the phone, so maybe I have not found the app, and the Wi-Fi only works properly because I rebooted the phone?
The apps I have on my phone are the same I have in my Nexus 7 (2013), and with all those apps, the Wi-Fi works properly on the Nexus 7.
Is there anyway to know if is the phones fault, or some app (that makes the Wi-Fi not work properly on the Nexus 5,but not in the Nexus 7)?
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