Google Nexus 6 :: Broken Screen - Can't Access Pics / Video
Dec 1, 2015
I shattered the screen on my Nexus 6 the other day and the screen is totally black, just a few bleeps of light if I connect/disconnect to computer, that's it. The problem is, when I connect to my computer via USB, the Nexus 6 shows up in my drives, but there's no files showing at all so I can't download all the pics/videos off of it, it only charges. I assume this is because it's not in MTP mode? But I can't switch it on since I can't even see the screen. The phone itself works apart from the screen being dead, rings for calls, texts, charges and even bluetooth connects to my car when I start it up. I just can't view the files on my computer to download them .
how to get all these pics/videos off of this thing? I have my daughters last 6 months of her life on this phone, including her recent birthday part etc...etc.. and I really need to get all that downloaded somehow before I even think of sending it in for a replacement. One thing that came to mind is mirroring it to another device which I read online, possibly with Chromecast or via another type of cable but I'm not sure if I could actually operate the phone in order to put it into MTP mode that way though.
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Jul 5, 2015
I dropped my phone today. It smashed the screen and it slowly became black. I can see a tiny bit at the top and it appears to be receiving messages and notifications but the screen is ruined.Before I hand it in for repair I want to remove all pics from it. How can I do this? I do not have a pinlock on the phone.
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Apr 5, 2015
Cracked my screen on my Nexus 5 today (squeezed it in a door). The touchscreen won't work and you can't see anything except green and red stripes on the screen. Is there any possibility to reach the files from my computer even if i can't unlock the phone with my graphical password? It runs Android 5.1 and I haven't rooted it or anything. Very desperate to reach the data on my phone, have photos, videos and a diary from my year in Australia... Should think about back-up next time!
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Apr 25, 2014
I switched from Samsung. There is a function with Samsung customized version of Android that when I play video full screen and hit on/off button, the screen is locked but video keeps playing. That is a really useful function.
Any 3rd party app that can do the same?
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Nov 14, 2015
I noticed that when I play video through you tube and the ones that I receive on whatsapp didn't utilize the full screen of the Nexus 6.
There is a lot of black dead space in the videos taking away the advantage of the big screen. I see these videos occupying the full space of the iPhone 6 and 6 plus
Nexus 6 on Android 6
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Nov 24, 2015
I've got a problem with my Nexus 6. The entire screen is blacked but I've good a flashing green band on the top of my screen when i try to start it. I can hear the notifications going thru my phone but the screen is blacked out. I've tried several times the Power button + Volume down but I can't even access the reboot display.
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Jul 15, 2010
I've got a Nexus One, and I have text msg pics and video that was sent to me that I'd like to export to my desktop. I assumed it'd be a matter of just mounting, digging through explorer or doing a search, and finding them, then exporting...however, I cant seem to locate them even though I know they're obviously there.Is there a specific path I should look for? Or something I'm missing?
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Jan 19, 2016
I recently dropped my Droid Turbo and after picking it up, saw that my screen no longer worked at all and it began restarting itself and playing the "Start up" sound effect over and over. I have important contacts and pictures on this phone and I'd really like to be able to save them. So far I can (sometimes) see it is attached to my computer, but I can retrieve any files because I can't turn on media sharing due to the broken screen and continuous restarting.
I have already gotten my replacement from the warranty I bought from Verizon but I'm unable to connect them to transfer anything. I have also already switched over the simcard and it seems nothing was saved on there either in relation to my contacts or pictures. (If that's even what a sim card is for?)
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Nov 6, 2013
How can you send multiple pictures from hangouts? I go to the gallery app and multi select but the hangout app doesn't display for sharing. I can only do one at a time ..
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Dec 16, 2015
Switching from a Google Nexus 5, where I used the Photos app (which i think has ties to Google+) solely. I liked because sync was in place and I could easily go on my photos.google.com and see the pictures there too (and share them).
Now it seems that with the Samsung Galaxy S6, the camera app writes to Gallery. I looked under the Application Settings for Photos and Gallery and neither one has Defaults setup, so I am not sure IF there is a way to force the Camera to use Photos, or force their "Messaging" (not Hangouts) to use Photos. It seems that when you use Messaging and identify a Photo manually from Photos, that it wont attach it, since it isnt ALSO in Gallery.
So I installed Google Messenger to test that vs the Samsung Messages. The Google Messenger, cant see the pics in Photos either! wild.
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Nov 5, 2013
Id like to transfer my texts and photos from my galaxy nexus...whats the best way?
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Nov 24, 2014
Updated my 5 to lollipop and haven't been able to send downloaded pics through messenger or hangouts. I can send pictures that I have taken with my camera but if I download one from a website and then send it, the person receiving it just gets an error message. I don't backup the download folder in the cloud and I have tried everyway possible that I know of to attach the photo in the message.
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Jun 4, 2015
Photos are received using "hangouts" app. I want to move the pics to my computer. And was unable to find them after connecting the phone to the comp. Is it some where under my Google account...
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Dec 26, 2014
My son's bought me a Google Nexus 5 for Christmas!!! Brilliant! OS - Version 4.4.4
They get things set up and recommended QuickPic - which looks good. However, it has a Wifi Transfer mode that I just don't seem to be able to get working.
I have selected photos, and tried to send but it sits there spinning with a message saying "Please open "Wifi Transfer" in nearby device."
The phone is connected to the internet using the home Wifi, and the desktop is connected using Ethernet.
What do I need to do? Do I need some sort of client on the desktop? The desktop is running Windows 7.
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Aug 10, 2015
I have a Nexus 6 that I absolutely love but I've just updated it to Lollipop and now my Gmail and Google Contacts are not syncing automatically. I've gone through all the settings about a million times and everything is setup properly. I'm currently using an app called Force Gmail Sync to keep my Google account synced up . It works great but I'd prefer to just be running Google apps on my phone and keep everything stock. I've tried a factory reset with no luck. Any secret way to set a sync frequency for Google's Gmail and Contacts apps without using a third party app?
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Apr 19, 2014
For a couple of weeks now, all the pics coming in from other Android OS phones are coming through blank.
Pics from iOS phones are fine, but nothing from other Android phones work at all...is this a bad setting. On my side? Nexus 5 with all apps updated to current.
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Oct 11, 2015
Recently did system update and now facebook messenger is telling me to go to my settings and "turn on camera roll to send photos." However, I can't seem to find this option in settings.
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Sep 6, 2012
I have xperia z2 with broken screen but still and functions well when connected to pc .... I really need a way to get my contacts out of the phone how is it possible?? or in what folder would i find the contacts saved ....
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Oct 26, 2015
So my z3's screen broke (again), and I need to get all my information off there, most importantly contacts and text messages. I plug in a usb cable to my pc. The phone comes up in my computer. I open it. There's nothing there. Just the message "this folder is empty."
I have hidden files set as visible, I've tried 3 different usb cords, and reset both devices several times. WHAT DO I DO?
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Apr 18, 2011
My Storm fell and the screen cracked and now it only displays a black screen. I am able to get it recognized with the Blackberry Destop Software but in order to fully access the device I need to unlock it, which I can't because the screen is broken. What can I do in order to access the documents that are NOTin the media card?
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Jul 17, 2015
So I'm on a stock 5.1.1 and updated to the latest Google Photos version, which I think screws with my devices HW acceleration. Basically , after updating I can't watch any HD videos without the frames stuttering, the screen sometimes blacks out in middle of viewing videos as well. Searching around I found that more people experience this, but it isn't that widespread. The problem goes away if I revert the update.
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Mar 31, 2014
I don't remember this being an issue with any phone prior. I've had a video on here since Friday. Just a 30 second clip of my daughter riding a carousel at the mall. I can't get it to backup. I've set it to mobile and wifi, I've set it to wifi only, I've tried forcing the backup. Nothing. The pics have backed up just fine. But not this one video.
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Jul 23, 2010
I had my nexus one screen broken; the touch still working but the image is not displayed clearly. I live outside USA where there is no supporter for nexus one. So I need to order the required spare part to fix my device either by me or by technician. I don't want to send my phone to be repaired then wait until get it back so it will spend a lot of time and money. I found the below link where i can buy spare part but Im not sure which one I can order: LCD or touch panel? the image is not displayed properly but the touch still working!
[URL] if there is better seller for nexus one spare parts where I can find it cheaper please send me the link.another question do the screens amonia2 or htc desire works for nexus one?
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Jan 25, 2015
Just noticed that while recording uhd (4k) video on the n6,there is evident stuttering and the video is getting stuck in between.
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Nov 5, 2015
I flashed the latest factory image, then flashed the latest TWRP but can access it 1 out of 10 tries.. What am I doing wrong? Is it a faulty replacement phone? Never had this issue with my other nexus 5 (same recovery file but lollipop and not marshmallow) and now I have this problem.. Tried to riflashato the factory image 5 times, boot to recovery without installing but nothing changed..
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Oct 11, 2015
At home, I am running IPFire firewall + OpenDSN and it block access by IP and has excessive filtering.
After upgrade to new Android OS my phone displays no internet option but I can browse websites without any problems with my data turned off.
Which URL or IP address nexus 5 uses in order to check for network connection.
I have 4 nexus 5 phones. all connected to the same N network, two phones updated to OS 6 and two running OS 5. on nexus 5 phone, regular wifi icon on nexus 6 phones wifi icon and exclamation mark.
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Dec 11, 2015
I am attempting to add music to my phone from my computer's music library. When I plug in my Android Nexus 5, I keep getting a message popping up on my computer that says: "Can't access device storage: if your devices screen is locked, disconnect the USB cable, unlock your screen, and then reconnect the USB cable." I have tried this answer without success many times. How do I access and update my music collection from my laptop?? (I have a 2008 Apple MacBook Pro). Is there another way to update my music via internet, or any other method that does not require direct connection?
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Jan 14, 2015
when I watch facebook videos when I paused it and after countinue its stops 5 seconds and after countinue video who knows
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Aug 14, 2015
so in the new 4.0 version of hangouts noticed that you can send a video anymore?!? In the older version of hangouts you could. Is it just me?
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