Xperia Z3 :: Broken Screen - Cannot Access Data Via PC
Oct 26, 2015
So my z3's screen broke (again), and I need to get all my information off there, most importantly contacts and text messages. I plug in a usb cable to my pc. The phone comes up in my computer. I open it. There's nothing there. Just the message "this folder is empty."
I have hidden files set as visible, I've tried 3 different usb cords, and reset both devices several times. WHAT DO I DO?
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Apr 18, 2011
My Storm fell and the screen cracked and now it only displays a black screen. I am able to get it recognized with the Blackberry Destop Software but in order to fully access the device I need to unlock it, which I can't because the screen is broken. What can I do in order to access the documents that are NOTin the media card?
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Sep 6, 2012
I have xperia z2 with broken screen but still and functions well when connected to pc .... I really need a way to get my contacts out of the phone how is it possible?? or in what folder would i find the contacts saved ....
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Dec 1, 2015
I shattered the screen on my Nexus 6 the other day and the screen is totally black, just a few bleeps of light if I connect/disconnect to computer, that's it. The problem is, when I connect to my computer via USB, the Nexus 6 shows up in my drives, but there's no files showing at all so I can't download all the pics/videos off of it, it only charges. I assume this is because it's not in MTP mode? But I can't switch it on since I can't even see the screen. The phone itself works apart from the screen being dead, rings for calls, texts, charges and even bluetooth connects to my car when I start it up. I just can't view the files on my computer to download them .
how to get all these pics/videos off of this thing? I have my daughters last 6 months of her life on this phone, including her recent birthday part etc...etc.. and I really need to get all that downloaded somehow before I even think of sending it in for a replacement. One thing that came to mind is mirroring it to another device which I read online, possibly with Chromecast or via another type of cable but I'm not sure if I could actually operate the phone in order to put it into MTP mode that way though.
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Jul 3, 2010
I broke my Sony Xperia screen , havent backed up anything, however I can still access my data when plugging it in via my laptop. The one thing is: I wanted to find my 'notes' on the note app but I can't find them in the internal storage or the SD card. I really, really need them because they have some important information on them. Where can I access them?
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Mar 21, 2015
When I turn my Samsung Galaxy S5 Verizon phone on there is blackness all over the lock screen, where the numbers are is completely blacked out. There is no way for me to enter my password. I want to connect it to my windows PC via USB cable to backup contacts/text messages/emails/documents I've created/photographs. My verizon cloud is full so there are some things on the phone that I need to backup. It seems like every software I have tried needs you to enter the phone password first and enable USB debugging mode. I cannot do this because the screen is so blacked out I cannot see any of the numbers, the OK button, or the delete button.
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Jul 10, 2012
I have a regular RAZR that had the screen self-destruct last Friday, I have no idea why, as it did not touch anything, just cracked...but that is beside the point. I got the insurance replacement phone on Monday, and realized that my SMS backup app decided to save the backed up texts on the phone's internal memory instead of the sd card, like you would expect it to, as you are backing things up in case something like this happens...I went to retrieve the file from the internal storage by connecting it to my computer and here is the weird thing that happens when i do that:
When I go into Computer on Windows 7, it shows the motocast removable drive, and two other ghosted removable drives, that would normally be the MOTO and sd card drives, but for some reason it says that they ccannot be opened because a disk needs to be inserted into the drives..I have no idea what I can do to get around this and access the internal storage.
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Jun 30, 2015
I've had my Xperia Z3 from T-Mobile for the last 8-9 months, no issues till, well, today when I decided to test if the phone was really waterproof (1.5m for 30min as per the specs). Verified all slots were tightly closed and used for about 15 minutes taking some pictures and video underwater (approx 50cm deep), no problem at all. After those 15 minutes however the screen stopped responding to inputs. It was still displaying content though (camera), just not responding to inputs.
I was able to reboot the phone by pressing power + volume up for a few seconds. The phone seems to be rebooting fine but the screen is not displaying anything now. I can see the screen is backlit, and if I press the volume up or down buttons I hear the usual beeps, but the screen is not displaying anything at all.
My biggest issue now, besides what seems to be water damage on my display, is that I need to recover my phone data (images and some docs) as soon as possible. I tried connecting it to my PC via USB to access the internal storage and get what I needed, but my phone has a swipe code and since the screen is not displaying anything I can't unlock it for my PC to see it.
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Apr 27, 2011
I have a X10 mini with a broken screen, and I want to read my messages.The problem is PC Companion is asking me to slide down the screen and choose "USB Connection".
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Aug 27, 2010
my LCD screen has broken. The phone was in my pocket while i was changing a flat tire, after that it was broken. The phone still works, however inside the LCD display has some strange black lines and a piece of the display remains black. I sent several emails through the SE website. The first reaction was that i had sent an email to the wrong support, and that they have forwarded my message to the appropriate support dept. From that request i haven't heard anything yet ( 1 week ago). Since i bought my phone online, the phone originated from Hong Kong. So i sent an email to Hong Kong support. They replied to update the software using the SEUS. I sent them a reply that updating the software didn't help, but i have not received another reply since. I also sent another support request to what i believe is the right support for my location (Aruba, Caribbean), but i didn't get a reply, not even a confirmation of my support request.
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Jun 15, 2012
So my blackberry internal screen broke 3 unfortunate days ago because I sat on it when it was in my back pocket. Now it's almost exam time and I have lots of notes on it in The memos. Is it possible to get these memos?I connected it to my computer to move The data from my phone to my laptop, but it had a password and as people with passwords know, you need to enter it twice to connect. I just remembered that I used to backup my data with blackberry protect so there's still hope for me yet!
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May 1, 2012
I turn my 'data access via mobile network' on, but nothing happens and I get NO internet connection. There is no problem with my provider, and my wifi at home still works. I 've had this problem yesterday and now after downloading the new version of android, the problem is still here.
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Dec 4, 2011
I'm in Ontario Canada. I'm wondering why I can't access the web page where my webmail is located.The screen says, "Data connectivity problem. A secure connection could not be established".Does this mean I will not be able to access my persona.ca emails on ths device?
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Feb 6, 2012
I just updated my phone software to new build number 4.0.2.A.0.62 After the update, access to 3G network was loss.Browsing the web and even the Android market becomes impossible.
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Jun 24, 2015
I have a notification being displayed in my Z3 Dual. The notifications says that Restricted acces has been changed, Data Service is blocked.
It comes from the phone app and I have no data problems with either sim or WIFI and it happens wether stamina mode os ON or OFF... so, what does this mean?
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Jul 1, 2015
My phone is broken, and there is a diary app that i logged each day of the progress of my son. Its very precious to me and i wont give up on getting to that app. Tge screen is broken, tried 3 replacement screens and it wont turn on. Tried new batteries too. Plugged it into a computer and it wont come up. There is a slight buzz sound when its plugged in, not sure what that means. All i need is the entries on that app.
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May 3, 2012
I have broken my iphone 3GS. You think its possible to recover data from app I did not back up? (Considering of course the processor card works..)
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Sep 5, 2010
what does this mean? i just got my iPhone 4 today and i was on the road (apple store is an hour drive from where i live) and i was texing my friends, had:
celluar data: OFF
enable 3g: OFF
data roaming: OFF
and i kept getting this response "turn on cellular data or use Wi-FI to access data" anyone know how to fix this? am i suppose to leave Cellular data on? i turned it off because i thought it would be wasting data. (got 200MB plan)
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Oct 17, 2015
I can't seem to find settings to access the screen menu when on a call, it won't let me change volume or anything! I was able to set the power button to hang up when on a call but the screen stays dark and I can't access it at all.
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May 11, 2012
So yesterday looking into my portal, which I admit having been doing for a while other that for downloading the cvs. file to use with training peaks, thought, "new update for the device...probably new stuff for the portal", and guess what...yep, the motoactv team finally added steps and step rate (cadence) as a metric.Finally I thought, but is broken.The portal's able to show the amounts of steps taken but on the step rate it shows zero, and by zero I meant, no data whatsoever. I've been waiting for this to be added for to long.
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Jun 8, 2012
i can't access the notification bar in the lock screen ,as it is instructed in the video (the one on the ics sonyericsson page) ,i can only pause and play songs in the lock screen ,is it because i am using the face unlock feature?
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Oct 28, 2014
When I make or receive phone calls on my z2 the screen go's black and i am unable to access any function dureing a call until the phone on the other end disconnects.
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Jun 5, 2012
I see that Android 4.0 has smart lockscreen from which we can access musicplayer and all settings screen.. For me music player is workinG fine. but.. settings tab is not popping out..
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Jul 31, 2014
I've forgot the screenlock pin of my Sony Xperia Z2, the smartphone is stock so i don't have the bootloader unlocked so i can't go in recovery mode.
From Sony PC Companion i can't do nothing because i must unlock the phone.
From Flashtool i can't do nothing because i have USB Debug Mode set to OFF and i can't enable it if i can't unlock the smartphone. Otherwise if I can set the phone in Flashmode or Fastboot Mode.
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Oct 8, 2015
Just went to check how the battery was doing and I got the above message.
I've tried restarting and also clearing the general app cache.
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May 8, 2010
I recently broke the screen on my nokia 5000. I don't care about the rest, I just need to be copy my girlfriend's number over from my phone onto my sim card.
I can get to her name in the contacts menu, as I've managed to call her with the screen broken, but am not sure how to do anything from there.
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Jan 26, 2012
I've broken my screen on my Nokia C5 and as my contacts where saved to my phone not my sim i am unable to retrieve them.
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Nov 9, 2012
I broke my Samsung S3 screen. I purchased it outright from Telus last week. Its just the glass and it is still working. I had insurance on it so probably it will cover it. They need repair estimate. Called Samsung and they only have one 3rd party repair shop in Montreal. So I have to ship it to them,and then wait for 2 weeks to get an estimate. Telus said, it takes 2-6 weeks for the process.I am going out of the country in 3 weeks or less and wanted to get a better timing.
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Apr 16, 2012
So three months into buying the new iphone 4s I dropped it and broke both front and black glass screens. Does anyone know what I could do to obtain new screens or phone replacement from apple?
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