Xperia X10 :: LCD Screen Broken - SE Support Not Reacting?
Aug 27, 2010
my LCD screen has broken. The phone was in my pocket while i was changing a flat tire, after that it was broken. The phone still works, however inside the LCD display has some strange black lines and a piece of the display remains black. I sent several emails through the SE website. The first reaction was that i had sent an email to the wrong support, and that they have forwarded my message to the appropriate support dept. From that request i haven't heard anything yet ( 1 week ago). Since i bought my phone online, the phone originated from Hong Kong. So i sent an email to Hong Kong support. They replied to update the software using the SEUS. I sent them a reply that updating the software didn't help, but i have not received another reply since. I also sent another support request to what i believe is the right support for my location (Aruba, Caribbean), but i didn't get a reply, not even a confirmation of my support request.
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Apr 27, 2011
I have a X10 mini with a broken screen, and I want to read my messages.The problem is PC Companion is asking me to slide down the screen and choose "USB Connection".
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Sep 6, 2012
I have xperia z2 with broken screen but still and functions well when connected to pc .... I really need a way to get my contacts out of the phone how is it possible?? or in what folder would i find the contacts saved ....
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Oct 26, 2015
So my z3's screen broke (again), and I need to get all my information off there, most importantly contacts and text messages. I plug in a usb cable to my pc. The phone comes up in my computer. I open it. There's nothing there. Just the message "this folder is empty."
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I have hidden files set as visible, I've tried 3 different usb cords, and reset both devices several times. WHAT DO I DO?
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May 26, 2011
I have a Blackberry Torch and I have found that the touchscreen has started to react slowly. Sometimes I have to lock and unlock the screen before it will react at all.
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Oct 29, 2011
considering that i've seen these support videos on Internet, it is silly that they don't work in the support app. should be a trivial thing for se to fix.
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Apr 9, 2012
right now only the buttons and icons on the left hand side of my screen are responding and some of the others are reacting without me even touching them. tried all the usual tricks restarting the phone etc had my iphone since jan 2011 & this is the first issue ive had with it.
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May 8, 2010
I recently broke the screen on my nokia 5000. I don't care about the rest, I just need to be copy my girlfriend's number over from my phone onto my sim card.
I can get to her name in the contacts menu, as I've managed to call her with the screen broken, but am not sure how to do anything from there.
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Jan 26, 2012
I've broken my screen on my Nokia C5 and as my contacts where saved to my phone not my sim i am unable to retrieve them.
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Nov 9, 2012
I broke my Samsung S3 screen. I purchased it outright from Telus last week. Its just the glass and it is still working. I had insurance on it so probably it will cover it. They need repair estimate. Called Samsung and they only have one 3rd party repair shop in Montreal. So I have to ship it to them,and then wait for 2 weeks to get an estimate. Telus said, it takes 2-6 weeks for the process.I am going out of the country in 3 weeks or less and wanted to get a better timing.
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Apr 16, 2012
So three months into buying the new iphone 4s I dropped it and broke both front and black glass screens. Does anyone know what I could do to obtain new screens or phone replacement from apple?
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Dec 5, 2014
I've broke my iphone and I could not connect it to Itunes because of the pass code. Siri is not working as well. Â
What should I do to get the current back up of the device?Â
Info:
iPhone 6
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Feb 7, 2010
Ive had my blackberry for a month now and it seems that my touchpad has broken. It can click but cant move in any direction at all?
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Jan 3, 2013
My Nokia Lumia 820 Screen is broken and gone blank, how do I fix it. The phone is three weeks old.
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Mar 19, 2010
so my iphone 2g cracked. I tried replacing the glass, but it just cracked a second layer of glass underneath it. I guess that was the touch screen glass? Anyway, they both ended up falling out. Now it just has this final "screen" like thing, which is just a white light. What is this? What parts would I need to repair the iphone, given what I have now?
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Aug 16, 2015
My screen on my galaxy s6 broke everything is still working i can still hear when i unlock the phone or when i receive a text or a phone call i just cannot see anything i tried buying a mhl cable and that did nothing i want to be able to pull out all my files from my phone before i send the phone back.
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Sep 12, 2015
I dropped my phone and cracked the screen and now the screen is all black. I went through insurance and received my new phone. I've deactivated the old phone and activated my new phone. I've been reading other responses for a similar problem but it seems like most of them have not activated the new phone yet and were able to wipe the phone using the Android Device Manager. Since I've already activated my new phone, if I use ADM it finds my new phone and not my old phone.
Is there a way to wipe the data off of the old phone with a broken screen after I've already activated my new phone?
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Jan 3, 2010
I need to erase and reset everything on my old enV phone. I have already gotten a new phone and plan to recycle the old one, but want to clear all of my information, contacts, photos, etc. first.
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Apr 5, 2012
Can I bring it to Apple Store? Do I need to pay for it?
Info:
iPhone 4S, iOS 5.1
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Apr 17, 2012
My iphone fell off my hands and the front screen got broken. My iphone is on contract with AT&T and it's been less than two years since I got it. How much is it gonna cost me to repair it in?
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May 28, 2012
i've got an iPhone4, its screen+Back glass is broken. Its still under warranty.
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May 29, 2012
my iphone touch screen glass is broken can it be replace?
Info:
iPhone 3G, none
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Jun 3, 2012
My Bold 9900 has finally died after having a smashed screen for a few months.
Can I retrieve the contents of the phone (contacts, text messages etc)?
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Jan 4, 2012
My screen on my SGS2 is shattered. Before I have it fixed, I'd like to backup everything via Kies (I haven't backed up in a while before my phone fell). My phone goes on when switched on, the soft buttons light up like usual - I'm taking this as signs of normal functioning. But I simply cannot seem to get my phone to talk to Kies via USB connection through my PC. Also, am I right in assuming that the 'touch' on the screen wont work if its cracked?
Is there any way I can backup my phone before I send it in to be repaired?
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Jun 12, 2010
I have dropped my N95 and the screen has broken, the thing is all my contacts are saved to the phone and not the sim, so if somebody could post up the exact instructions on how to copy my contact from phone to sim then i can follow them and move all my contacts blind folded so to speak.
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Dec 12, 2012
I just dropped my Lumia 800 phone on the floor and now the screen is black, phone seems to works as it makes sounds, vibrates and connects to Zune software. I urgently need to rescue my contacts from that phone, unfortunately I havent set up live account in the beginning so I dont have them online. How can I get my contacts to my computer, etc without being able to see what phone is doing ?
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Mar 10, 2011
Been a Blackberry user since March last year, although I seem to have struck lucky with the particular blackberry I've got - my Storm2 9520 has been a catalogue of problems since the start.Anyway, last night I dropped the phone in my room, and the screen broke. Now, all that can be seen is a bizarre, inky pattern onscreen, obscuring everything bar the very bottom of the view. However, the glass screen itself is undamaged. Whenever I've looked on the internet for fixes, nearly all of them seem to deal with cracked glass screens, but my screen is undamaged - the display and what's showing up onscreen is the problem. Now, I'm not very tech-savvy, so here's my questions for you all:
1) what is the nature of this problem, i.e.. what is actually broken?
2) does my Vodafone warranty likely cover this? I've already sent the phone off once to be fixed, when the screen was not working properly and wouldn't respond properly to my button presses.
3) If no to 2), how easy would it be to affect a fix myself? Would it simply be a case of buying a new screen part and fitting it?
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Aug 7, 2010
Yesterday i droped my Aino and now there are multiple cracks in my screen. The phone is just 5 months old but i really don't know what to do. How much does it cost to repair it? (I heard this would be about 100 euros). And how can he be repaired. Do i have to send it to sony Ericsson myself (where can i found the information to do this) or can i better send it to the shop from which i bouth the phone?
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Mar 14, 2010
After braking the screen in a c903 i ordered a new one off ebay and replaced it, but the image is all wrong, the signal and battery are in the correct place but every theng else is wrong.. its like the resolution is incorrect appart from the indicators. Photos here
http://yfrog.com/j6phototmlj
http://yfrog.com/izphoto2wkj
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Sep 11, 2015
My screen is totally broken. Display and Touch are both failed. I want to back up my data , but the USB Debugging is not opened. The phone is rooted already. How to backup my data?
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Sep 10, 2015
Phone turns on with no screen charger light comes on,really want to get the data off the hand set before sending it to be fixed...
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