Galaxy S5 :: Broken Phone - Need To Access App
Jul 1, 2015
My phone is broken, and there is a diary app that i logged each day of the progress of my son. Its very precious to me and i wont give up on getting to that app. Tge screen is broken, tried 3 replacement screens and it wont turn on. Tried new batteries too. Plugged it into a computer and it wont come up. There is a slight buzz sound when its plugged in, not sure what that means. All i need is the entries on that app.
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Aug 8, 2011
I dropped my Nokia X6 and the screen cracked. It still displays everything OK but accepts no input. I don't want to shell out money to have it fixed (+-$100) because I'm almost due for a phone upgrade on my contract.I tried using the data cable but when I connect it to the phone I can't choose data transfer or ovi suite etc. since the screen input is broken.Is there any way to access the (internal) memory of the phone? I basically just need the photos and contacts.
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Aug 16, 2015
My screen on my galaxy s6 broke everything is still working i can still hear when i unlock the phone or when i receive a text or a phone call i just cannot see anything i tried buying a mhl cable and that did nothing i want to be able to pull out all my files from my phone before i send the phone back.
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Oct 26, 2015
Broken screen Samsung galaxy s5. how do I upload the pictures...
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Sep 12, 2015
I dropped my phone and cracked the screen and now the screen is all black. I went through insurance and received my new phone. I've deactivated the old phone and activated my new phone. I've been reading other responses for a similar problem but it seems like most of them have not activated the new phone yet and were able to wipe the phone using the Android Device Manager. Since I've already activated my new phone, if I use ADM it finds my new phone and not my old phone.
Is there a way to wipe the data off of the old phone with a broken screen after I've already activated my new phone?
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Aug 24, 2015
Galaxy s5 has broken screen, unable to connect to iMac as it does not appear in finder...
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Sep 16, 2015
I broke the screen on my S5 and my provider was able to get me a new phone however since my screen is broken - completely black (broken LCD) they were unable to transfer contacts, pictures, data, etc...
I am trying to back up the S5 to my PC but the software that I have been finding all needs some sort of authorization on the phone - which I am unable to do.
Is there anyway that I can save all of my data?
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Mar 21, 2015
When I turn my Samsung Galaxy S5 Verizon phone on there is blackness all over the lock screen, where the numbers are is completely blacked out. There is no way for me to enter my password. I want to connect it to my windows PC via USB cable to backup contacts/text messages/emails/documents I've created/photographs. My verizon cloud is full so there are some things on the phone that I need to backup. It seems like every software I have tried needs you to enter the phone password first and enable USB debugging mode. I cannot do this because the screen is so blacked out I cannot see any of the numbers, the OK button, or the delete button.
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Dec 9, 2015
The screen on my Galaxy S6 is broken and I want to hard reset it....
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Nov 10, 2015
My phone fell on the floor, and the screen cracked and when I go to use my phone the screen is black and flashes white at me. I cant do anything with it, is there any way to recover my photos? I've tried plugging it in and looking for my photos but it says none can be found. I also have taken the SIM card out already and put it in my new phone, does that make a difference....
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Mar 8, 2015
My screen is broken on my Samsung5, completely black. The phone works but I cannot see anything. I thought my contacts where synced to my gmail account but they are not there!! Can I import my contacts from my phone via computer if I cannot see the screen?
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Jan 3, 2013
Does anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
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Sep 6, 2012
I have xperia z2 with broken screen but still and functions well when connected to pc .... I really need a way to get my contacts out of the phone how is it possible?? or in what folder would i find the contacts saved ....
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Jul 3, 2010
I broke my Sony Xperia screen , havent backed up anything, however I can still access my data when plugging it in via my laptop. The one thing is: I wanted to find my 'notes' on the note app but I can't find them in the internal storage or the SD card. I really, really need them because they have some important information on them. Where can I access them?
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Oct 26, 2015
So my z3's screen broke (again), and I need to get all my information off there, most importantly contacts and text messages. I plug in a usb cable to my pc. The phone comes up in my computer. I open it. There's nothing there. Just the message "this folder is empty."
I have hidden files set as visible, I've tried 3 different usb cords, and reset both devices several times. WHAT DO I DO?
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Apr 18, 2011
My Storm fell and the screen cracked and now it only displays a black screen. I am able to get it recognized with the Blackberry Destop Software but in order to fully access the device I need to unlock it, which I can't because the screen is broken. What can I do in order to access the documents that are NOTin the media card?
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Dec 1, 2015
I shattered the screen on my Nexus 6 the other day and the screen is totally black, just a few bleeps of light if I connect/disconnect to computer, that's it. The problem is, when I connect to my computer via USB, the Nexus 6 shows up in my drives, but there's no files showing at all so I can't download all the pics/videos off of it, it only charges. I assume this is because it's not in MTP mode? But I can't switch it on since I can't even see the screen. The phone itself works apart from the screen being dead, rings for calls, texts, charges and even bluetooth connects to my car when I start it up. I just can't view the files on my computer to download them .
how to get all these pics/videos off of this thing? I have my daughters last 6 months of her life on this phone, including her recent birthday part etc...etc.. and I really need to get all that downloaded somehow before I even think of sending it in for a replacement. One thing that came to mind is mirroring it to another device which I read online, possibly with Chromecast or via another type of cable but I'm not sure if I could actually operate the phone in order to put it into MTP mode that way though.
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Oct 30, 2014
My child dropped my phone from the top of the stairs, and my screen will not display anything it has several hair line cracks on the screen.- if i swipe my fingerprint i can hear the phone opening but again display doesn't work. I have removed all my pictures and files that are visible to an external hard drive, all is left to access is the pictures and files i have in private mode. I wish to remove these before sending phone back, its essential i retrieve these hidden folders. Is there any possible way to gain access from my pc???? i can swipe my finger to unlock phone but thats it.
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May 2, 2014
My S5 is from EE, and has a big cartoony picture of whoever you're calling taking up most of the screen, plus a couple of buttons.
I'm not sure how to change this- none of the options are obvious. How can I access the keypad during a voice call?
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Nov 6, 2011
regarding apps when they ask for permission to access your call, msg, etc on installion. I was wonder if it's safe to install such apps which want total control and also if there is a software to block them from access on your phone.
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Jun 12, 2015
I factory reset my Samsung Galaxy S5 but can't access my Samsung account when I set up the phone.
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Jan 17, 2016
I'm trying to clear my phone storage but it won't let me access the gallery?I have a fullstorage on my Galaxy S6 32G, and I'm really trying to clear a lot of photos which are about 6,000... the problem is, that every time I log onto the gallery app, it atomically tells me I have to clear my files and redirects me to the files app, where it tells me the same thing any time I click on any photo. It's telling me to clear filea while not allowing me to see any, how can I?
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Jan 30, 2016
I have a friend who has just had a baby. She made photos with het Galaxy S6.. But all of a sudden her phone won't recognize her fingers and doesn't unlock.
She also doesn't know her password anymore since she never had to use that again. I know it is possible to recover the phone but then it will also remove all the photos.
I tried connecting the phone to the computer, it shows a folder named Galaxy S6 but I can't acces it (the phone says unlock phone to view content)
She only wants the photo's once they are back she can reset the phone.
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Oct 13, 2015
I will be in a hotel room that has a ethernet cable but no wifi so I like to connect my phone to the cable to access the internet . I have a USB2 OTG cable and a USB to RJ45 ethernet cable but when I connect it all up and try the web browser, the phone just say that it requires a Wi Fi connection.
I tried rooting the phone but keep getting a fail in Odin.
Version Android is 4.4.2
Phone model is SM-G900I
Baseband G900IDVU1ANE1
bUILD KOT49H.G900IDVU1ANE1
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May 19, 2015
I bought a Samsung Galaxy s5 and then I was walking and using it and slipped and it fell out of my hand and the LCD screen cracked, The glass did not and the phone works i can see the LED light and feel the vibrations when I turn it on. I also had external memory that I have already retrieved from the device but i want to get the pictures that are on the Internal memory off. But when i plug the phone up to my computer using the USB cord there is not an option where i can find the pictures.
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Jun 23, 2015
My brother recently broke my Galaxy S6 Edge; he threw it on the floor but it looks as if someone ran it over. Both the back and the front screen are shattered and it wont turn on. I do have insurance and am being sent a new phone, although I was wondering if there was any way that I could retrieve pictures from my broken phone being that there are no memory cards for the edge. I have not recently backed up my pictures onto Google.
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Jan 4, 2012
My screen on my SGS2 is shattered. Before I have it fixed, I'd like to backup everything via Kies (I haven't backed up in a while before my phone fell). My phone goes on when switched on, the soft buttons light up like usual - I'm taking this as signs of normal functioning. But I simply cannot seem to get my phone to talk to Kies via USB connection through my PC. Also, am I right in assuming that the 'touch' on the screen wont work if its cracked?
Is there any way I can backup my phone before I send it in to be repaired?
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Feb 7, 2010
Ive had my blackberry for a month now and it seems that my touchpad has broken. It can click but cant move in any direction at all?
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Apr 4, 2015
I have Xperia Z2 phone, with good LCD display, but this display won't show anything and phone works well. So i wan't to update my phone, but it requires that phone will be unlock, then i can update it.
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Sep 10, 2015
Phone turns on with no screen charger light comes on,really want to get the data off the hand set before sending it to be fixed...
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Aug 5, 2015
I have a Galaxy s5 which I bought from Sprint and my screen has turned black and nothing I have tried fixes it. I already bought a new s6 but now I want to recover my messages, contacts, and pictures from my old phone. My s5 is already n usb debugging mode but since it is rooted I have to click allow to use any third party app to recover my files but mt screen has zero functionality. Is there anyway to recover the my contacts and messages at least ?
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