Google Nexus 5 :: Can't Access Device Storage
Dec 11, 2015
I am attempting to add music to my phone from my computer's music library. When I plug in my Android Nexus 5, I keep getting a message popping up on my computer that says: "Can't access device storage: if your devices screen is locked, disconnect the USB cable, unlock your screen, and then reconnect the USB cable." I have tried this answer without success many times. How do I access and update my music collection from my laptop?? (I have a 2008 Apple MacBook Pro). Is there another way to update my music via internet, or any other method that does not require direct connection?
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Jan 1, 2014
I went to transfer some files from my PC the other day for the first time on my nexus, and the drivers installed fine. When I searched for my device under 'my PC' it wouldn't appear. I tried switching between media and storage, disconnecting and reconnecting, switching USB ports. Nothing worked.
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Apr 18, 2014
How can I access mobile as mass storage over wifi to the laptop for data transfer?
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Oct 7, 2015
Device: Google (Motorola) Nexus 6
Android Version: 5.0.1
Kernel Version: 3.10.40
Rooted (As Boolean) = True
Summary: Ever since Google Photos updated, the app force quits whenever attempting to access the Device Folder.
Troubleshooting steps performed:
Force quit Photos
Cleared Cache + Data in the Photos app
Uninstalled Photos updates (App will not run unless updated)
Cleared Google Services Cache (Read about it on the internet)
Cleared dalvik-cache (Why not?)
Restarted device (like a boss)
Booted into Safe Mode (Power>hold Power Off>Press OK) = same results
How to resolve this issue besides a factory reset.
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Aug 23, 2010
I have a Pearl and recently installed Desktop Manager 6.0. I do not have any media card installed on the device. When I start up Desktop Manager and try to access the pictures or other files stored on the permanent internal memory, Desktop Manager complains I have no card installed. In the previous versions, you had the choice of accessing either the internal memory or the media card, but I see no option for that in version 6.0.
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Oct 29, 2015
What is the usable storage on a Nexus 5 with Marshmallow. I'm using Cataclysm and have 12.xGB to work with. Is that normal?
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Jan 28, 2016
It always says I have inaccessible storage about 9 gb. What's that about?
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Oct 13, 2015
After upgrading to marshmallow, the internal storage is no longer accessible from my computer. It only works when on twrp recovery mode. Already turned off USB debugging, changed MTP and back, reinstalled the latest ADB drivers, removed the ADB drivers completely and no cigar.
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Oct 26, 2015
Are those two directories accessible without root? Yesterday I noticed that in any file manager both of those seem to be empty or in the FX File Explorer it was "Access was denied". I'm on stock 6.0
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Jan 3, 2016
So as the subject says, somehow my internal storage moved to a different location in my phone. It moved from storage/emulated/0 to data/media/0 somehow. I don't know how but now my apps and file managers are unable to access my internal storage and I am unable to download anything from my browser. My nexus 5 is rooted with Android 6.0 and has experimentalx kernel with xposed. Other than that, my nexus 5 is stock. I tried using root browser and solid browser to move my internal storage back to the correct place but that just gives me an error. I also tried using Android commander to move my storage using my pc but it's giving me permission denied. So I don't know what to do.
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Dec 18, 2015
I have installed TWRP recovery in order to take a back up from it but it's shows "storage: internal storage (0 MB)" ....
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Oct 14, 2015
When i click on setting there is a storage & USB atab under device which I click on. When I do this, no internal storage is available in order for me to click on MTP. When I click on the three dots it says Help and Feedback. The phone is not locked. I am tethering my phone to my computer.
My goal is to transfer pictures from my phone to my computer via tethering but I cannot locate the internal storage in order to click on MTP.
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Aug 9, 2015
So for weeks I've been dealing with a low storage space issue on my N5. I've been hovering at about 500MB of free space. I delete some photos, some cached data, etc., and get some more breathing room for awhile. (An aside: there's a specific app that is using way too much data storage and the amount keeps going up and up; I'm trying to resolve that issue without deleting the app.)
Occasionally I've received the system alerts about no new voicemail downloads, possibly no new message downloads, etc. I'll clear some space and those alerts go away and everything continues to seem to work fine.
This morning I got the low storage space alert(s), deleted some stuff, eventually got a handful of new email notifications, but for the past 6+ hours I've received no new txt messages (I use Messenger app for sms). I currently have 553MB of free space, I'm getting email notifications, and txt messages I send out are successfully received.
How do I resolve this? My N5 is unrooted. I've tried leaving it off for awhile, and have obviously rebooted it. Could this just be some network issue? (I'm on tmobile.)
(btw, I somewhat recently backed up and deleted a bunch of sms/mms messages, so there's only about 8000 currently on my phone, taking up about 165MB of space.)
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Jul 18, 2015
I'm facing this problem since the first M Preview, I recently updated to the preview 2 hoping that problem wold be fixed but it wasn't.
The default mass storage device label shows Unknown instead the device's name (Nexus 5), I'm not facing this issue on my Nexus 4 running 5.1.1 stock so I don't think it's an adb driver issue. I've tried to update the drivers to the latest on Google page, but no success.
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Oct 2, 2015
I have installed cataclysm rom after doing the full wipe and it booted up without problems but then I deleted internal storage in twrp and it didn't boot anymore. I have tried reinstalling it but when it started there was no status bar and no soft keys.
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Jul 27, 2015
Device Nexus 5(Android L 5.1.1)
My colleague was trying to unlock bootloader "fastboot oem unlock" and after that it stuck on erasing userdata for around 2 hours. Then he restart device now while flashing it says "cannot mount /cache"and few other errors.
I tried flashing Stock 5.0/5.1 nothing works (Stuck at loading screen). Then i tried Android 4.4.4 and it worded.
Now at this point in recovery mode it still says "cannot mount /cache" and few other errors. I cannot use gallery/camera/playstore. When i open gallery it says "No external Storage available".
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Nov 12, 2013
Rooted my N5 yesterday and it was working fine. Then today, I was trying to flash the Camera app from Jinshu when I got stuck on the dancing circles screen... went back into TWRP recovery and, I think, accidentally flashed the entire internal storage...
I can still get into TWRP, but when I click reboot > system , I get a warning message "No OS Installed! Are you sure you wish to reboot?"
I am using a Mac and have the SDK etc. installed, but I don't even see the device as a USB device in order to try and figure out how to get the system files back on the device.
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Oct 9, 2015
I have just upgraded to Marshmallow (MRA58K), installed some apps. Then I went to Storage & USB and discovered, that there is 3 GB memory used of 12,55GB. The list below showed, that less than half of the 3GB should be used. Where did my 1,6GB go?
Here are the screenshots:
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Apr 28, 2014
Since the last windows update from this week windows cant detect my nexus 5. I tried everything. It keeps showing up like "Unknown USB Device (Device Descriptor Request Failed)" And i doesn't show up immediately when i plug in the phone. It takes like 10 seconds, then it shows that with a yellow triangle.
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Sep 11, 2015
I'm running Cataclysm ROM (the Sept. 10 beta), Franco kernel, and I'm rooted and use Xposed. I receive this error when I try to add a card in Android Pay: "Android Pay cannot be used: Google is unable to verify that your device of the software running on it is Android compatible". I tried disabling root entirely and using RootCloak (Xposed) to hide root from Android Pay and Google Wallet, but I still can't use Pay. Wallet still works as it always has.
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Dec 18, 2015
I have installed TWRP recovery in order to take a back up from it but it's shows "storage: internal storage (0 MB)" ....
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Dec 8, 2015
Do I need to be rooted in order to transfer photos from my N6 to my memory stick?
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Aug 22, 2015
From last week my phone got stucked at boot(Google logo). I went to recovery mode-twrp and clicked factory reset..it failed saying that unable to mount storage.
And I also tried nexus tool kit, To flash lollipop stock rom, It say flash write failure..
And tried fastboot flash all.bat method also but not works...
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Nov 20, 2015
I had to restore my phone to stock last night by manually flashing the 6P image from Google's Nexus page. I noticed that the storage now shows as 32GB instead of 64GB total. How to fix this?
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Dec 4, 2015
I want to reflash my Nexus 6P with a custom version of the AOSP. I can't access the device using "adb devices".
Code:
adb devices
List of devices attached
???????????? no permissions
I guess I need to add an entry for Nexus 6P (and also for 5X) to the /etc/udev/rules.d/51-android.rules file. For this, I need the idProduct code for these two phones.
Code:
# adb protocol on hammerhead (Nexus 5)
SUBSYSTEM=="usb", ATTR{idVendor}=="18d1", ATTR{idProduct}=="4ee1", MODE="0600", OWNER="paul"
Where can I find this code?
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Nov 5, 2015
I flashed the latest factory image, then flashed the latest TWRP but can access it 1 out of 10 tries.. What am I doing wrong? Is it a faulty replacement phone? Never had this issue with my other nexus 5 (same recovery file but lollipop and not marshmallow) and now I have this problem.. Tried to riflashato the factory image 5 times, boot to recovery without installing but nothing changed..
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Oct 11, 2015
At home, I am running IPFire firewall + OpenDSN and it block access by IP and has excessive filtering.
After upgrade to new Android OS my phone displays no internet option but I can browse websites without any problems with my data turned off.
Which URL or IP address nexus 5 uses in order to check for network connection.
I have 4 nexus 5 phones. all connected to the same N network, two phones updated to OS 6 and two running OS 5. on nexus 5 phone, regular wifi icon on nexus 6 phones wifi icon and exclamation mark.
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Oct 15, 2014
My nexus 5's screen is damaged and cannot access my phone at all but can turn it on.
Is there a way to access the files on my computer without going through the phone.
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Nov 28, 2014
just updated my Nexus 5 to Android 5.0 -- things looking smooth
went to root it
step 1) enable developer mode
step 2) restart into bootloader
step 3) fastboot flash recovery boot.img ( download.chainfire.eu/580/SuperSU/nexus5-hammerhead-lpx13d-kernel.zip )
step 4) reboot into recovery mode...
step 4 is where things get funky, when I tell bootloader to load recovery mode the phone restarts and then boots normally.I've been hacking at this for a few hours, and ended up loading the boot.img file more than once (see steps below) -- the original attempt worked and would access recovery mode the "load from zip" option wasn't available to I started tinkering, at one point I told it to restart from recovery mode -- it listed updating 7 files after which it had flashed itself back to factory defaults.I then flashed the boot loader a 2nd time it stopped accessing recovery mode
since then I've tried
- download Quick Boot app (crashes when trying to load recovery mode)
- flashed with fresh factory image
- numerous attempts to restart into bootloader
- voodoo chanting (not really but that's next)
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Oct 10, 2015
I recently installed the OTA Android 6 update.All seems fine, except today I wanted to copy some of my photos off the phone and put them onto my PC. But when I connect the phone to the pc all it shows is the icon of the Nexus 5 but does not show any folders nor files! Any hidden setting somewhere that I have to enable or is there something else I need to do? BTW, I have my phone unlocked (not rooted) when I connected the phone so it is unlocked while connected to the PC via the USB cable.
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Nov 5, 2015
My nexus won't boot, after click to turn on, is stuck on logo of google. I can not access to recovery mode, neither to download mode, anything..
I've tried reinstalling the rom via LG mobile support tool, but the software does not even detect the nexus, but in device manager is identified and the driver installed correctly .. I do not know what to do ..
The nexus is all in stock.
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