BB Desktop Software :: LOCKED UP / Device Application Updates
Jan 5, 2010
When I synch with the Desktop manager, it seems to resolve contacts and appointments fine, but then goes to check for device application updates.About a week ago, it stalled at about 2/5's of the way throughthe update.Now it returns to that same point when it hits the updates step and never progresses.I have rebooted both PC and phone, tried to stop the task, and hit the CANCEL button, but it responds to nothing.
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Mar 30, 2010
I've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.
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May 22, 2010
Some bacis information:
Device: Bold 9700 v5.0.0.593
Device PIN: 2228EE7B
PC OS: Windows Vista Home Basic 32bit SP2
Desktop Manager Version: 5.0.1.18 (installed from CD)
Installation of the DM went through fine. When it is started up, the following message is displayed:
"Before you begin, verify that your current Blackberry device is connected to your computer."
When I connect the device to the computer via USB cable, DM is forced to close.
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May 6, 2010
I just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
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Feb 4, 2010
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
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Apr 23, 2010
I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.
After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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May 6, 2010
ive got a question regarding the facebook application on my blackberry.apparently downloading the application is free but what about actually using the application. do i have to pay for that or is it free aswell? furthermore, what about when im in a foreign country?
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Apr 12, 2010
It's becoming clear that after adding support for the e71 and e66 no other "old" device will be migrated to the last ovi maps.these older devices will stick to 3.01 and the 10$ annual fee per region.ok let's accept this but...
it has been widely reported that the routing algorithm has some flaws in choosing the best route. there are many examples in this forum.so i expect that it will be impoved in the future.these improvements will be only for devices running 3.03 and later or will be they be backported also to 3.01?this is quite important because a bad routing algorithm is very bad for a navigation application even if it is "cheap".
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Apr 19, 2012
Is there a ways to disable automatic application updates? If I uninstall updates from certain applications, I can get my phone's available space up to the limit that will allow me to actually USE my phone. But lately, lots of application updates are being pushed out, and many of these are on apps that I can't delete but don't use. These updates take up so much space that I continually get the Low on space message, and then I can't get emails, etc.--which is my primary purpose for having this phone.
Isn't there a way for me to turn off automatic updates so that apps only update upon my initiation?
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May 6, 2011
Does anyone know if the Goog is working on a permanent way to identify the browser on a Xoom as a desktop device and not a mobile device?
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Mar 30, 2012
Nokia is really driving me nuts with this, I have one applicaiton in particular that will just not complete the download. It is a paid application so, when I get a message, maximum download attempts reached, it is very upsetting. I have logged feedback request via the built in feature in the application store and you can see clearly Nokia does not care what response they send a person.Upon further research, I find some other applications have this issue too. What is going on Noki
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Aug 2, 2012
My new hand set is frequently turns off and reboots. I have a vodafone 3G connection. The software is updated to the latest version. I am experiencing this with and without inserting the SIM card. The sim card is normal and not micro. The battery is fully charged. The network is set as WCDMA preffered/ GSM. When I try to switch the phone on, it boots and displays the desktop on locked position and immediately goes off with reboot. This occurs several times.
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May 8, 2015
On my Galaxy S5 I have placed as many apps as possible on my SD card instead of the device. When I update apps from the Google Play Store, many of the apps revert back to the S5 instead of the SD card (according to the Application Manager). How can I force updates to go to the card instead of the device?
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Jun 9, 2010
I have created my own theme and have put it on my Blackberry Curve 8520 using the desktop manager application loader...yet I can't find it on my phone
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May 3, 2012
I cannot receive my whatsapp messages on my iphone 4 when I'm not in the Whatsapp application.
Info:
iPhone 4, iOS 5.1
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Jun 17, 2012
Decided to update my Version 6 software it has locked up at loading application modules. I did not unplug it!
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May 9, 2010
When I start the "BlackBerry® Desktop Manager" the "BlackBerry® Application Loader" is run automatically. It's a problem if my PC is not connected to INTERNET, since I can't stop it clicking on "Cancel" and the "BlackBerry® Desktop Manager" become hanged. Therefore, I can't use my device as an External Modem.
It is happening since I updated the "BlackBerry® Desktop Manager" to Version 5.0.1.37.I want to configure the "BlackBerry® Desktop Manager" to ask me if I want to run the "BlackBerry® Application Loader", in a manual way. But I have not found how to do it.
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May 30, 2012
I have developped an application.I hope this application create a icon to desktop.when I touch the icon ,it will start the application.
Info:iPhone 4
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Aug 13, 2010
My N97 is updated to the latest. I go to MENU-->>APPLICATIONS-->>SW UPDATE, it scans for updates and shows 'ALL APPLICATIONS ARE UPTODATE'. Now then, if i reset the device with a *#7370#, will it delete these updates as well? Not that i intend to reset my device, just curious world laughs with you. Cry, and the world laughs louder.
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Feb 12, 2010
Why does desktop manager not allow you to delete off applications you aren't going to use? The ones I'm specifically wanting to delete are in the downloads folder-mobile video, community, music apps, my-cast weather, MobiTV, MusicID, and XMradio. I'd like to get rid of these to free up some space for other applications I will use.
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Aug 31, 2012
I have installed Blackberry Desktop Software 6.0 for blackberry curve 9300.I wish to install Japanese language pack to view Japanese character on my cellphone.Language is not available in the application list.How can I import this new language?
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Jun 26, 2010
I've got a clean (wiped to factory reset) BB8800, with a first time installation of BB Desktop Manager on a new PC. The BBDM is 5.0.1.16. Everything is uncluttered with previous detritus.
However, when I connect the BB to the Desktop Manager, it asks me to update the Application Loader. I follow the instructions:
OK to upgrade
Disconnect BB
Click OK to close BBDM
Closes Desktop Manager,
Downloads 16Mb file
Goes to MS Installer
Verifies the files
Installs the files
It reopens the Desktop Manager
Then lo and behold, it asks me to UPDATE THE APPLICATION LOADER!!!
I'm on Application Loader 5.0.1.52. Is there any chance of downloading the newer Application Loader directly because everytime I go through the loop, it's downloading the installer files, and I can't find it in the cache.
Just for ref the BBDM components:
BBDM 5.0.1.16
DDDevMngr 4.1.0.14
RIM USB Driver 4.1.0.4
RIM Serial USB Driver 2.2.0.3
Application loader 5.0.1.52
RIMProgram 1.0.0.3
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Mar 11, 2010
80-90% of the time when I am using the Desktop Manager software, I use it to make an internet connection. When I connect my phone to the pc, the software searches for application updates with a window that pops up. Since I do not have an internet connection yet, this is quite pointless. There is a cancel button, but even when pressed it still will take upwords of 30sec-1min before the window goes away, and I can make my internet connection. Is there some way to make the software not search for updates? I am using version 5.0.1 on both winXP pro, and win7 pro.
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Feb 12, 2010
Browser icon missing from my 8100. My dektop manager is up to date (v5.0.1) and the Browser application has a check mark next to it but it's grayed out and I cannot get it to install on my devise. E-mail me if you'd like a screen shot.
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May 17, 2011
I Just Installed BlackBerry Desktop Manager V5.01 and it wouldn't pick up my phone even though it's connected. I tried accessing the the BlackBerry Device Manager and it says 'The application has failed to start because XmlLite.dll was not found. Re-Installing the application may fix this problem.' - Of which I have done twice already. Is there a problem with this version of Desktop manager or any resolutions to fix this? I'm trying to upgrade my device to OS6.
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Aug 19, 2010
after updating device to version 500.21.009 i'm unable to use maps and also to update it to version 3.
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Jun 22, 2010
I'm trying to support nearly 100 Blackberries (mostly the Tour), and any wireless update breaks the phones with various results: anywhere from just deleting the email sync settings (all carriers) all the way to the phone unable to make/receive calls (just T-Mobile for the lack of calling, Verizon or AT&T seem unaffected thus far). We do *not* use a BES server, however, if that's what is needed, I'm certainly willing to go there. If and when an update is needed (by our standards), I will perform them. I really don't want anything coming from Blackberry, ever. I instruct users to hide the update icon, however, they always say it eventually comes back and keeps prompting to install the update. To rid themselves of the annoyance, they do the update, break the phone, then have the greater annoyance of waiting until I can get the phone fixed.
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Mar 7, 2010
So, I saved up some cash, and am selling some stuff to get about 300-350 pounds budget for a new phone. I'm very tempted to get the N97 mini. It has good audio quality (gsmarena tests) pretty decent pictures, WiFi, GPS, qwerty keyboard and a nice screen. What does SE have to offer that will give me good music, photos and connectivity? WiFi is pretty important and a qwerty keyboard is a big plus. Another thing that stops me from spending so much money on a brand new SE is their lack of updates when it comes to fixing bugs and adding features.
I still see Nokia pumping out N95 firmwares that get new features and fixes. The SE phones I owned could've got new features but SE never bothered. Take smile shutter on the C510 for example, they could've and in my opinion should have also made an update to include the feature in it's bigger sister the C702. But they didn't. I don't want to spend 300 pounds on a device that will not receive updates and features after 6-12months.
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May 15, 2011
Does anyone know how to get the Alarm clock application as an icon on the desktop.
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Sep 9, 2010
Desktop Software V6 application loader for new software for Bold 9000 won't allow the "apply" button to be clicked. Says "exceeded available storage" (124.5 mb), which is unchaged even after I deleted several large apps from the BB and rebooted. How do I get the application loader to work?
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