BB Torch :: Locked Up And Asking For Password
May 18, 2011I purchased my phone yesterday and already it locked up and it is asking for a password of which I have no idea. I have pulled the battery twice but it is still locked.
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Sep 12, 2011Since upgrading to BlackBerry Torch device I am unable to configure custom alerts for a specific email address. The device is silent for all email except when email arrives from a specific address (for on-call support purposes) .The alerts are actually working for as long as device is not password locked. As soon as I lock the device, whenever the email arrives it remains silent. If I simply unlock the device the device will respond as expected. The devices uses 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223) on Bell Carrier network.
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Sep 12, 2012My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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