IPhone :: 'Mailbox Locked', Account Is In Use On Another Device Or Prompt To Re-enter POP3 Password
May 10, 2012
I've confirmed all the setting for my email account with my IS provider. I can receive email on my iPhone 3GS no problem, but it won't connect to the server to send anything...
Info:
iPhone 3GS
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May 24, 2012
Our email account was hijacked a week or so ago and a load of duff emails sent out. Eventually issue resolved with yahoo after multiple password changes. However, since then we have had problems with emails on iphone and ipad. Sending seems the most problematic. We are using the new passwords but keep receiving error message saying that the username and password are incorrect-they aren't. We can access yahoo via PC and the account is fine-sends and receives as normal. Just makes me realise how much I use the mobile devices?
Info:
iPhone 4
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Jul 5, 2012
While trying to retrieve email from Hotmail account, phone keeps "Checking for Mail" but does not respond. When I reboot,I get Hotmail.I'm on a network.Gmail Account, no problem and Office email through enterprise, no problem.Only Hotmail problem.
Info:
iPhone 4S
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Dec 29, 2011
My daughter has tried to activate BBM7 on her phone - this did not work as she needed to input her password (which she has forgotten) or her prompt question (which she has also forgotten) How can we regain access to her BBM account ?
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Apr 12, 2010
Maybe this is in the VZW Tour 5.0 software thread or something, but after completing the software upgrade, when I receive emails through my Gmail account and decide to delete an email, I am no longer getting the option to delete from the mailbox, the device, or both, although the option is set uo from this particular email account. I'm not having any problems with the Yahoo email account. I've removed the email and readded it on the phone as well as on the Blackberry Internet Server website.
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May 20, 2015
I keep getting a prompt on my LG G3 saying "Authentication Required. Password has been changed". My password has NOT been changed. My emails are not updating and it will not let me manually update either. when I do that I get this authentication message again.
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May 2, 2012
I keep gettting a popup stating that I need to enter my password for my CalDav account. I don't know what that account is or what the password would be.
Info:
iPhone 4S
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Jun 2, 2010
When I turn on my BB, the numeric keypad is locked (123 sign on upper right activated).I am therefore unable to enter my password which contains letters.How can I unlock the numeric keypad, as all the other keys are inactive?
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Aug 24, 2010
I am running IOS 4.0.1 on an iPhone 4 and have only noticed today that EVERY time I wake the phone, I have to enter my passcode.I have the AutoLock setting set to 5 minutes and previously I thought that if for example I use the sleep button on the top of my phone, but then immediately wake the phone and 'slide to unlock' - if that 5 minute window hasn't passed, I don't have to put the passcode back in, and it goes straight to the springboard. However, now it seems regardless of the AutoLock 'x minutes' duration, whether it goes to sleep by itself or if I manually sleep the phone then wake it straight away, I always have to enter the code.
I do have it connected to an Exchange 2007 account (of which I'm admin of so if it's something to do with the settings in there then that's something I could change). It's weird though as my girlfriend has an identical phone/os etc, and is also connected to our exchange server but she doesnt have this passcode issue. If she unlocks her phone, then sleeps it and immediately wakes it, when she uses the slider on the lock screen she isn't prompted for the passcode.
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Jul 25, 2011
How I can set my gmail account so that emails deleted on my computer are also deleted from my Blackberry?
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Aug 21, 2010
The mail setup wizard (which I dislike for other reasons) insists of setting up a imap mailbox that doesn't work with my ISP (cablecom switzerland) I'd like to setup a pop3 mailbox. But once the mailbox is setup the type cannot be changed. How do I setup a POP3 mailbox?
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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Feb 15, 2010
The phone charges, boots up, Pin is recognized by DM.However, when i turn the phone on, the screen lights up and it prompts me to enter the device password. I am able to scroll up and down through the three options (Unlock, Emergency, Cancel) but i am unable to click down on any of them. Once the screen dies down back to sleep mode it doesn't light up anymore no matter what i press.I've reinstalled the default software 4.6 but that didn't help.
What's wrong and how can i solve it?
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Oct 28, 2011
Unable to define server settings when setting up IMAP or POP3 mailbox. Setup Wizard no longer gives these options when selecting OTHER as your email client type.
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Feb 21, 2012
My device is locked and i've forgotten the password. Tried a couple ones but only have two tries left! how to get around this and maybe reset my password?
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Jan 9, 2011
My device is locked my password will not unlock it. Asks to Enter "blackberry to continue. Which I do. Says Last Attempt! Information will be erased on failure! I select OK. Screen reads: Enter Password (Final Attempt): I enter password and it does not work.
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Sep 12, 2011
Since upgrading to BlackBerry Torch device I am unable to configure custom alerts for a specific email address. The device is silent for all email except when email arrives from a specific address (for on-call support purposes) .The alerts are actually working for as long as device is not password locked. As soon as I lock the device, whenever the email arrives it remains silent. If I simply unlock the device the device will respond as expected. The devices uses 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223) on Bell Carrier network.
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Sep 4, 2015
My galaxy s5 is locked , it is showing now alternative password option only, no figer print option...., i am not remembering alternative password because I am using only finger print.. how can i unlock my phone?
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Mar 13, 2012
Hoe do I delete the prompt for my voicemail password?
Info:
iPhone 4S, Voicemail
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Jun 7, 2012
I just got the iPhone 4s. I don't like having to enter my apple id password every time I download an app. Is it possible to turn off the password prompt?
Info:
iPhone 4S, iOS 5.1.1
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Apr 28, 2012
how do i set up my iphone 4s email settings so that when I delete emails on my iphone they delete from my outlook 2007 pop3 account on my pc?
Info:
iPhone 4S, Windows 7
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Apr 26, 2012
Downloading emails from my pop3 account takes a very-and I mean very - long time. I've tried re-entering all the account details and it queries my password so I have even changed that but it's still extremely slow. Plus I can't send emails (I can from the .me account).
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
I bought an Iphone 4s in November 11 and i setup my pop3 email account in my iphone. Everything was working good. I dont delete message from the server so i can get my message on my computer too.
I keep most of my messages in my iphone, But today, there remains only the last day message ...
Info:
iPhone 4S, iOS 5
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Aug 27, 2010
just got my 9700 today. With my old 9000 I was able to make a password, lock my phone, and then upon unlocking it it would ask for my password.With my new one I just need to press the unlock button... what's the point of the password then? Can I make it ask for my password when I unlock it?? And how?
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May 22, 2011
I have a Google Apps account where a password is required on the device. I'd like to see this work more like the Droid X where you set a timeout, say 30 minutes, and if you use the device within 30 minutes, you don't need to enter the password again.
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Apr 22, 2010
after I updated to the new v50 software I can't seem to be able to find a way to set up a pop3 homtail account. every option to set up an email leads me to the nokia messaging app which I don't like to use as the sync option is seriously unreliable. I can set up a pop3 account?
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Apr 15, 2010
On my Storm 2 - 9520 I cannot add an email account. I have a pop3 account with an ISP which I download my emails on my pc. When I try configure it on my new BB I get login errors. The error states cannot login to account, check all settings. I have checked and re-entered the settings dozens of times with no success.
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Mar 7, 2011
I am the web admin for a few domains. I have a client who recently switched to a Curve 9300 from Nokia... I have spent weeks now talking to various Vodacom SA representatives, trying to add her pop3 email account under the BIS server.
I have tried by logging into her BIS accout, and the Vodacom support centres have tried the same. It always returns saying "Contact your system administrator, incorrect username or password.Despite this the username and pwd IS correct, as she can access her mail from OUTLOOK, or Outlook Express, or via webmail, also if i add her details on my HTC Snap I can login and retrieve her mobile mail with no problem,
On her previous handset with the company, a Nokia, she also has no problem accessing mail, so it is confined to the BlackBerry RIM service.i have a suspicipon that her domain name cgm.co.za is "blacklisted" on the RIM service... but offcourse Vodacom keeps pointing the finger and saying that the hosting company (hostica.com) is not working... if none of the settings worked on ANY other email device or phone i would agree with them, but this is a Blackberry ONLY problem
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Mar 8, 2012
I am trying to add ny work email acount to my new blackberry curve 9380. Yet no look! It is allowing me to set up hotmail account but not my work one?
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May 16, 2012
I upgraded to iOS 5.1.1 a week or so ago on my iPhone 4. Now I am prompted to re-enter my password every several minutes. I can cancel the prompt and the phone will work fine, but it continues to happen. I also upgraded my new iPad at the same time and it didn't happen on that device.
Info:
iPhone 4
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Jun 27, 2012
I have my password and am able to get into ITunes but they will not let me enter a card for the file so I can't download any apps.
Info:
iPhone 4, iOS 4.2.7
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