Galaxy S5 :: Samsung Phone Locked Out And Cannot Change Password?
Apr 29, 2015
I often find myself waking out with a locked up phone. I use fingerprint and no matter how many times I reset my alternative password, it somehow magically changes and I cannot 'remember' it.
I used to lock my phone with android devide manager to fix this but now when i try to do so it says ''Since Google has confirmed that the screen lock is already set, entered password will not be required '' and now i cannot unlock my phone by entering a new password. I dont' want to do a factory reset, what is up with this?????
I really do not want to lose any of my data.
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Apr 28, 2015
phone did not recognise my fingerprint and i forgot my password unlocked out of phone
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Aug 20, 2015
I set it to finger print unlock and within 45 seconds of setting the lock I tried to reopen my phone and it didn't recognize my fingerprint. No big deal, that's why we have the secondary password right? Nope. It said incorrect password every. Single. Time. Which it can't POSSIBLY be incorrect because me being the small brained blonde that I am only use 3 possible passwords at any given time as it is!!!!
So I got onto the device manager and for the first few days was not able to lock it because it was already locked....so I left it for a few days. NOW I am currently on the device manager and the option to lock the phone WILL let me set a new lock on the phone....so I tried it. I go to punch in the password on the screen of my phone and it still says it is incorrect. I have now tried this at least 5 times using the most simple passwords and it still says it is incorrect.
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Oct 24, 2015
I was using samsung browser and I scanned fingerprint to autofill username and password for a website. and I failed the fingerprint scan too many times. And it wants me to enter my backup password. I don't remember what it is. The phone is not locked. I use different security - pin, pattern, etc. But I cannot access fingerprint section. Is there any way to get passed that or reset the backup password?
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Mar 5, 2015
fingerprint swipe locked up and asking for password. How do I get this password?
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Mar 9, 2015
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
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Sep 24, 2015
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
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Jul 16, 2015
I am trying to retrieve photos from a Samsung Galaxy S6 that is stock at the lock screen. The finger print scan is not working and they do not know there back up password. I researched two ways to get around this.
1. Entering in the google account user name and password
2. Signing into Find My Mobile with the samsung account information and unlocking the phone
If both of these options fail due to the owner not remembering there above credentials is there any other way to retrieve photos. How about putting the phone in dfu mode and using a program on a computer to copy photos from the internal storage. Is something like this possible?
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Jul 9, 2015
I noticed that on my s6, the volume buttons don't change the sound settings when the phone is locked but when i tried it on my sister's s6 it does. What the problem could be? I'm using nova launcher prime but i don't think that has to do with it.
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Apr 10, 2015
My new galaxy s5 has the Lollipop update....my notifications don't show up on locked screen....In my settings I have it set to show up....I have did a hard reset and factory reset and it still doesn't work....
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Jul 4, 2012
When my phone is locked I find on the bottom of the lock screen the emergency call symbol which, if tapped, brings up the option to then dial 999. Problem is with my fat fingers is that I keep knocking this and so bringing up the option to deal. Luckily I've always noticed and then cancelled so no mishaps yet.
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Nov 26, 2015
I always use my fingerprint as a password but for some reason that option has dissapeared and the only thing on the screen is the option to put it a password or emergency call. I don't remember my password and can't get in, i've tried restarting my phone, turning it on and off, and taking the battery out but its still like this.
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Nov 30, 2015
My phone wants an alternative password, which I don't remember because I was using a fingerprint to unlock. I can't do a thing on the phone even if I reset it using press of volume, central button and on button.
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Oct 12, 2015
I locked my fingerprint password on Samsung S6 and cant remember Goggle username or password back up.
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Apr 10, 2015
I know on other phones you can change the notification led light. Im wondering if you can do it for the samsung 6.
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Jul 17, 2015
How do I change all menus to Greek language?
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Apr 5, 2015
Whenever I take a picture it saves to my cloud my email my Picasa everywhere how can I make it only save onto my phone and then if I want it to backup on the other accounts how can I manually do that? I'm tired of every picture I take save everywhere so then I have to go delete them all individually...
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May 22, 2015
My fingerprint did not work so now I can't remember my password. . How can I get into my phone?
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Aug 20, 2012
I entered password and now my phone is locked. i can't remember the password.
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Apr 26, 2011
My Blackberry Style 9670 is locked and won't accept my freakin password. I've used up 6 of my 10 tries and I don't even wanna know what might happen if I use all of them
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Sep 4, 2015
My galaxy s5 is locked , it is showing now alternative password option only, no figer print option...., i am not remembering alternative password because I am using only finger print.. how can i unlock my phone?
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Jan 1, 2010
I wanna update my N82 to V35.0.002. But my device is locked to only one sim ie. i forgot my lock code (5 digit no.) So can i update my device?Please reply as soon as possible as i wan't to update it now itself.
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Mar 22, 2012
My phone is locked and I can't remember the code. how can I unlock it?
Info:
iPhone 4S
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Aug 26, 2010
The whole range not just the bell vibrant. Is the bootloader on these things open? Anyone running froyo on it yet? Or any custom roms? Thinking of getting the TMobile version, but it'd be pretty useless with a locked bootloader
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Apr 17, 2012
I misplaced my blackberry (bb) and locked it via bb protect online. When I found my bb I entered the password(pw) but it kept saying incorrect pw. Now I'm trying to reset the pw on bb protect but it keeps saying the current pw I've entered is incorrect.
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Nov 20, 2011
Connected Galaxy S11 to Kies and was informed a Firmware upgrade was available. Current was shown as PDA:KF3/ PHONE:KE7 / CSC:KG2 (O2U) New shown as PDA:KJ1 /PHONE: K14 / CSC :KJ1 (O2U)It started off Ok and downladed firmware. Checked encryption of binary, unpacked binary, changed the picture of computer/phone to grey panel and started downloading to phone. Phone shows gren robot and "Downloading... Do not turn off target". It downloaded 11% and stopped.That was at 1540. It is now 1710 and it still shows 11%?
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Jan 24, 2013
I bought a samsung galaxy s2 off a friend and its on the 2.3.6 version. It has been unlocked (still has t-mobile branding on it though) and rooted. What i want to know is if i update it via samsung to the latest software which is ICS 4. something would the phone be locked to t-mobile again? i know i will loose the root access im not bothered with that all i want to do it update it to the latest software, but afraid of it being locked back to t-mobile.
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Oct 22, 2011
Screen unlock pattern failed 20 times, phone is now locked pending google username and password, which I have enter hundreds of times with no success, I know the username and password is correct as I can log in via PC and view latest downloads on my phone etc.
Have tried to repair the phone via PC companion, everytime the download begins an error message comes up "unable to start update"
Have been to the optus shop and contacted sony over the phone, being told by optus that my phone is 7 days over its warranty and it will cost me to unlock, Sony helpdesk advised that it was "Easy" to fix and i just needed to repair the phone via PC companion, which clearly is not as easy as stated. I am left without a phone which is badly affecting my work, I have been told it will take at least 2 weeks for the phone to be unlocked if it is done by the provider, google password is not working.
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Jul 26, 2010
I am attempting to help a friend and also satisfy my curiosity. She has a Samsung "Rant" through carrier Sprint. She said that after her phone was turned off for non-payment, she can no longer use the phone. She claims she has been remotely locked out, as if you set a security lock code and forgot it, that kind of locked out. She swears the company locked her out to keep her from getting at her contacts. Is this even possible? I googled and the only thing I can find is blacklisting lock outs using the ESN, which I already realize. But to actually lock the hardware remotely, is another thing. I know they can remotely unlock. What is her best option to recover those important numbers, and do all carriers actively do this sort of thing (if it's even true?)
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Aug 11, 2014
I have been trying to unlock it for use in Italy, but I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card, because I cannot root it.
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Nov 25, 2015
I have purchased a 2nd hand Samsung galaxy s5 online. it wont et me access the phone as it is locked due to an abnormal factory reset and is requesting a Samsung account id and log in - clearly I don't have one and it appears it needs to be the previous owners. Is there a way around this in order to access the phone?
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