i just purchased a galaxy s5 a couple months ago and i have chosen the fingerprint security option as my main entry to my phone. however the option to use the scanner is not available for some reason right now on my phone. it is asking me to use my alternative password which i do not remember because i have been using the finger print scanner for so long. I am worried that i will have to wipe my device to get into it, i have many important photos/information on my phone, is there an alternative way to unlock my phone?
Galaxy S5 locked screen "Asking for Alternative Password"
Phone is locked and asking for an Alternative Password. How can I provide a Alternative Password when I didn't set one? Is there a way to unlock the phone so I can use it without doing a factory reset and loosing all my information. If there is no way to get in ....is there a way to do a backup so I do not loose VIP information that has been stored?
I forgot my alternative password & I don't want to reset my phone because I'll loose my Mother's pictures and videos....How do I get back into my phone, the fingerprint doesn't show anymore just an alternative password that I can't remember
I have s5 and i have been using since 9 months and i use my finger prints as a password and i made an alternative password but 8 months back and i dont remember it.
I belong to pakistan where android device manager doesnt work and I dont wana do factory reset as i have very important whatsapp community where i am an admin and i dont have the contact no. of all the people of that community. How to get back on the finger prints or bypass alternative password....
i got S5 and i have an issue, weird one.. i was on my device normally and then i locked it and after 10 minutes i got a call and tried to unlock the device after it ( i was using Finger print ) but it wasn't there, It's just " Enter alternative password " nothing else , there is no unlock with E-mail or anything, just the "enter alternative password" and actually i can't remember it so what to do ? it's lil bet weird but i can't unlock my device
My phone wants an alternative password, which I don't remember because I was using a fingerprint to unlock. I can't do a thing on the phone even if I reset it using press of volume, central button and on button.
My galaxy s5 is locked , it is showing now alternative password option only, no finger print option...., i am not remembering alternative password because i am using only finger print.. how can i unlock my phone...
I have GALAXY S5 AND I am trying to unlock my phone but I cannot because the fingerprint scanner does not appear at all and it asks only for alternative password that I cannot remember,,what should I do to make the phone ask for finger print.
I have forgotten my password and to make matters worse, the phone wont accept my supposedly registered fingerprint.
I would like to avoid a reset...... I think I might be able to submit the correct password if I knew the requirements of the password, i.e. #letters, #numbers, caps, special char etc etc.
My galaxy s5 is locked , it is showing now alternative password option only, no figer print option...., i am not remembering alternative password because I am using only finger print.. how can i unlock my phone?
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
I am currently using a Samsung S6 and decided to download my photos from my Motorola; however, I have forgotten my password and the device is not recognizing my goggle password when I use the forgot password feature.
Also even though I find the music player that's already installed on the S2 perfectly good for my purposes are there any alternatives available if I wanted to change players?
I have no idea what my username is and I don't even think I remember creating one.There's a forgot password prompt, but that's obviously useless if I don't know my username.
I have recently bought a new phone and am having trouble setting up my email on my phone. They are asking for my username and password. I believe my username is my email adress but when i type in the password the message is that the information I provided was incorrect. How do I retrieve my username and password? The same thing is happening with my Blacberry app login and email.
I have previously used my e71 to retrieve e-mail from my Hotmail account. Now when I try to do this, it is showing a screen with a red "@" above a box asking for a password to be entered. I have not knowingly set a password for this function and therefore can no longer retrieve e-mails. how I can get my e-mail access back?
I'm trying to remember my password for my blackberry email, but I can't. I've already switched my info over to my new bold. Is there anyway I can contact blackberry to retrieve my password?
I am presently locked out accessing applications where a blackberry ID is required. I have used the links to reset the password and received a message to say that an e-mail has been sent to my blackberry e-mail address though for security it will not be sent to my phone. I don't know how I can retrieve that e-mail. I just wish to reset my ID password?
i was updating my nokia 1020 phone and I have forgotten the password, how to retrive it without resettit.aAs i dont want to loose a lot of pictures i have taken since buying it?
