IPhone :: Restore From Encrypted Backup But ITunes Does Not Recognize Password?
May 30, 2012
I was at a Genius Bar earlier today and they gave me a replacement iPhone 4. I had my laptop with me to transfer everything over and the guy working commented that I shouldn't use data encryption on the backup, so I said fine and he deactivated the option. I believe it was at this point that I was asked to enter the password, which I did. After a long time processing, there was an error message at the end. I wish I could remember what it said, but the guy said it should be fine. He wiped my phone I was returning, and then we set about to restore my new phone from the backup. Only problem is now iTunes doesn't recognize the password from my encrypted backup (this is the only one available). I don't know if something was corrupted during the attempt to deactivate encryption, or if this could be something else? I am positive I know the password—I entered it earlier in the process, and besides, it's the same as my passcode.
I was basically ushered out of the store because the guy said he didn't know what else to do. He just muttered some stuff about third party programs which Apple doesn't support which could retrieve data from a backup. I asked how those could possibly work on an encrypted backup and he didn't seem to have an answer.
Info:
iPhone 4, iOS 5.1.1
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Apr 16, 2012
I have downloaded a new version of iOS. And now trying to restore all of the information from the backup from itunes and it wants an encrypted password. I have never created a password for back up and I don't know what to do!!! my phone is dead now!
Info:
iPhone 4, iOS 5.0.1
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Jul 6, 2012
I am trying to restore my iphone3 everything ok till it asked for the password on my encryption I have forgotten it how can I restore my phones settings from the encrypted backup.
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May 3, 2012
I know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
Info:
iPhone 4, iOS 5.1
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Jul 1, 2012
My itunes says i have to enter a password to restore from backup but I dont know this password and dont remember setting one
Info:
iPhone 4, iOS 5.1
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Apr 29, 2012
Itunes is asking for a password to restore my iphone backup to my updated phone. What password is this and how do I locate it?
Info:
iPhone 4
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May 25, 2012
I've just updated my iPhone and trying to restore from iTunes back up. iTunes is asking me for a password...I can't remember what it is? Any way I can find out?
Info:
iPhone 3G
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May 30, 2012
how do i view a encrypted backup on pc without iphone i have the password?
Info:
iPhone 4
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May 4, 2012
I have restored my phone settings and now trying to restore apps & music from Itunes on my computer but is asking for my backup password. I tried my password that I have always used when getting new apps, etc. but that didn't work. I'm loss as to what to do.. I can't even use my phone at this moment because there is nothing on it..
Aargh!
Info:
iPhone 4, iOS 5.1
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Jun 29, 2014
Knowledge Base articles tell me that in order to recover from forgetting my iPhone 5s's encrypted backup password, I have to erase the iPhone and set it up as a new device, then restore it from my backup. However, one thing is not clear -- am I right in understanding that the restored backup will no longer be encrypted? and/or does restoring the backup allow me to specify a new backup scheme that does not encrypt future backups? I find it difficult to understand how/when the former encryption is removed.Â
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Jun 13, 2012
I make a password for my Encrypt back up in my Itunes but I forgot it. How I can rest the password?
Info:
iPhone 4
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May 19, 2012
if I restore factory setting to my iPhone, is it still possible to restore the backup from itune/ icloud to get the purchased apps and other informations?
Info:
iPhone 4, iOS 5.1
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May 27, 2012
how do i get itunes to recognize the phone so I can restore it to original settings?
Info:
iPhone 4S, iOS 5.1
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Jan 9, 2016
Got my new phone yesterday. Apparently I did the fingerprint set up but now it doesn't recognize my fingerprint and what the backup password is. I can change the regular access password but apparently that is different than the backup password needed for the fingerprint set up.
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Jun 29, 2012
How do i get a password hint to restore iphone backup?
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Apr 22, 2015
My galaxy S6 doesn't recognize my fingerprints and asking for backup password. I don't have any backup password.
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Apr 1, 2012
I need to restore the backup to my iphone 3gs but the password associated with my Apple ID. It says the password I entered is not correct. Should i be putting in my Apple ID password or would it be a different password to unlock the backup.
Info:
iPhone 3GS, iOS 5.1
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May 5, 2012
I lost my backup file password, how can i restore my new iphone from backup?
Info:
iPhone 3GS, iOS 4.1
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Jul 19, 2015
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
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May 18, 2012
today i upgrade my iphone4 to 5.01 ,when use itunes to restore 4.3.2 backup .the itunes compain
'May 19 10:33:32 BigBears-iPhone BackupAgent2[202] <Warning>: ERROR: Restore error - File path in set of paths not to back up: AppDomain-com.moji.MojiWeather:Library/SyncedPreferences (MBErrorDomain/205)
why, the 4.3.2 backup is full and succeed . what a suck of itunes.
Info:
iPhone 4, iOS 5.0.1
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May 22, 2012
I attempted to upgrade my iPhone 4 to iOS 5.1.1.I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored"I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do
Info:
iPhone 4, iOS 5.1.1
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Sep 8, 2014
My phone Iphone 5s is broken so istead of it, I received an Iphone 4. I tryed to restore the back-up on it but iTunes asked a password that i can`t remember, in order to unlock the back-up of my iPhone. What can I do because I can`t remember the password. I have also backed-up on icloud, but only contacts. Photos and many other apps were backed-up on itunes.
Info:
iPhone 5s, iOS 7.1.2
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Mar 27, 2012
i would like to restore only 1 app from itunes apps or my backup.How can i do it?
Info:
iMac, Mac OS X (10.7.3), MBP,iMac,iphone
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May 3, 2012
I just deleted an iMessage thread on accident. I went to plug my phone in to restore from a backup I did last night, but of course it automatically synced as soon as I plugged it in, and now it wants to restore from the backup it just made (in which the messages have already been deleted). Is there a way to select a backup point inm the past that is not the most recent one? I am not using iCloud (yet).
Info:
iPhone 4S
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May 16, 2012
How do I restore contacts to my iphone 4 from a backup in itunes that is not listed as an option on right click? Everything disappeared in icloud!
Info:
iPhone 4, Windows Vista
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Jun 16, 2012
I discovered that i deleted videos and pictures that i did not want to delete and need them back. I have since backed my iphone up a few times on itunes and need to recovers my pictures from further back. I tried the iphone extracter but it would only let me recover from my most recent back up
Info:
iPhone 4, iOS 5.1
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Sep 5, 2014
I am trying to restore a backup from iTunes for my iphone. It tells me I have not enough free space. I already deleted lots of photos and apps. Still no luck. Could I reset my phone to factory settings and do it that way? The reason I have to go through all this is, I lost a whole thread of text message from one person and need them back.Â
Info:
iPhone 5
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Dec 10, 2014
My new iPhone 6 won't restore an older back up from my iPhone 5 that is saved via my iTunes on my mac as it says the backup is corrupt. I gather this is something to do with different software versions on the two devices but is there a way to resolve this?
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Jun 27, 2014
I tried to update my iPhone 4S with the most recent OS but an error occurred and it's gone into recovery mode. I want to restore the phone from a backup (which was created just before I tried to update) but the option is greyed out in iTunes... Â
Do I need to restore the phone to factory settings first?
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