Galaxy S6 Edge :: Why Won't Windows 7 Recognize / See USB Connected Device
Jul 3, 2015
I have been trying to connect my s6 edge to win7 without luck. I have tried the following (solo and mixing some changes) :
upgrade to latest Kies3
install Smart Switch
install Samsung USB driver
change the PC USB port
enable and disable the developers option
enable and disable the USB debugging
all resulted in the PC to be charging the s6 edge battery.
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Jun 19, 2015
I've done everything from resetting my computer, uninstalling and re installing everything, downloaded the drivers off of the Samsung website, tried a bunch of cords other than my own that came with the phone and debugging my phone, I've about had it with trying to figure out why it wont work.. all i want to do is download my music file on to my phone.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7.
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Apr 7, 2010
I have been successfully connecting my 8330 to a desktop PC running XP for quite a while. The device sw is v4.5.0.175. I recently got a new Lenovo T410 laptop, running Windows 7. I have downloaded the DM software (v5.0.1) and verified that my device SW is up-to-date, but the laptop is still not recognizing that the device is connected (via USB). I've tried it in all the USB ports on the laptop, and also followed all the steps detailed in KB13146, with no luck. I can't find anything in any of the forums that reference Windows 7. Can anyone provide help to resolve this problem?
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Sep 1, 2014
I am trying to make my iphone connect to my laptop which is a windows notebook but it wont seem to work, I want to upload my pictures so I an have more storage on my phone.
Info:
iPhone 5s, iOS 7.1.2
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Nov 14, 2010
downloaded latest HTC Sync 3.0.5481 and installed OK.Connected new Wildfire to PC with USB cable, it asks me the type of connection, select HTCSync.Open HTCSync on PC and it states "No Device Connected"Is it because I'm running Windows 7 Ultimate?
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Mar 5, 2011
I have window xp and have installed HTC Sync.I have connected the Wildfire to the PC using the correct cable supplied.I have gone to Settings/ Application /Development and enabled usb debugging.When I start HTC Sync I get the error message "no device connected"Is there someone who works for this HTC company able to explain this dysfunctional phone
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Jul 19, 2015
Galaxy S6 Edge - get "unable to recognise your fingerprint" message - gives "Emergency Call" only option (why not "Backup Password" option) - trying to tap on Backup Password doesn't work on the "Power On" screen doesn't work and the "unable to recognise fingerprint" message pops up after about 5 seconds. I've tried tapping on the "Backup Password" option about every time - no luck. How can I access my device???
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Nov 5, 2015
I've been noticing this happening for awhile now.. for some reason my app windows will close randomly- no warnings, no errors, i tap the Recents key and apps that i had open are now gone.
There doesn't seem to be any pattern or consistency to this, i'll just eventually notice after doing things in other apps, that when i tap the Recents key, one (or more) have closed- in some cases i've had multiple apps open and they've all closed- ie, tap the Recents key and it's blank.
For example, just recently i had the Facebook app open (along with a few others), and when i went back to open it from the Recents key, it was gone. i've also noticed the same thing happen with the Instagram app, but i believe there are others..
So I'm assuming this isn't supposed to happen? my only thought was maybe apps are crashing when too much stuff is open at once, thought it's a pretty high end phone, and i typically only have 3-4 apps open at the same time, at most.. or maybe apps are closed automatically if they're open for too long with no activity? i can say that in some of these cases the apps had been open for hours or in some cases days by the time i noticed they were closed..
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Aug 29, 2015
- My s6 Egde connects to wifi but no Internet connectivity, while 4G works without any issues.
- No problem from the Wifi end because I've another phone and it connects just fine over wifi.
I have hade som problems with my Wifi before using my Iphone that forced me to restart the wifi on my Iphone, but it worked when i did that.
I tried to restart my router, modem and phone wich made it work but not for long. So the issue is that it connects fine to the Wifi but i dont have any internet.
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Jun 29, 2015
- My s6 Egde connects to wifi but no Internet connectivity, while 3G works without any issues.
- No problem from the Wifi end because I've another phone and it connects just fine over wifi.
- Plus, I have to actually turn off the Mobile Data so wifi can even connect (still no Internet though).
- When Mobile Data is on, Wifi says "Ready to connect when network quality improves" but as mentioned before, no problem with wifi.
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Jul 13, 2015
got an s6 edge and the message "the dock is connected" constantly keeps popping up on the screen. my phone is overheating because of this and its draining my battery.
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Aug 12, 2015
Just to be more specific, the phones charges, but if I want to use it as media device, I'm told you have to unlock it, fine, but when I finally get to see my storage on my PC screen, after a couple seconds it disconnects, meaning I don't see it anymore, anywhere on my PC, but phone still charges.
Couple of seconds afterwards, back up again..as you imagine, backing up photos/videos is impossible, I don't have the time to transfer huge amount of data before I'm prompt with a message telling me it has been cancelling due to not finding the file anymore..
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Jul 5, 2015
I just got a new samsung s6 edge previously an apple user and really annoyed by this phone, all I hear from friends is apple is so crap well I've never had an issue with iphones for me they worked how they were meant to work, now I have the s6 edge and problem after problem doing the most basic of things, the most annoying of which is photos.
I'm trying to drag photos from the dcim folder of the phone to my windows 8.1 desktop, obviously connected by usb I have the drivers installed etc have used both the mtp and ptp options in phone, neither option works each time I drag to desktop all the windows close screen turns grey like explorer crashes and the desktop refreshes, also done copy and paste does the same thing.
I don't want to use software as only way to do it which is slow and laborious is like google photos etc. surely if its treated as a storage device just copy and drag, really annoyed as it should be so simple.
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Aug 20, 2015
How to change the default app that gets launched when Bluetooth connects? It seems to always launch the built in music app which is definitely not what I want. Can I set this to Spotify or something else?
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Dec 18, 2015
My phone has no problems recording video and the auto rotate function seems to work fine as well. However, if I take a video in portrait mode on my phone, transfer it to my windows 7 computer and play it, it plays in landscape mode (sideways). I've tried VLC player and windows media player and they both play portrait taken videos in landscape.
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Jul 1, 2015
My computer doesn't recognize my device when it is plugged in.
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May 7, 2012
believe the source of the problem to be a faulty install of ICS plus a later rooting, as the phone would intermittently go from Android Phone to Unable to Recognize USB Device, to just not being able to recognize the phone. I've uninstalled KIES along with the drivers and installed them back again to no avail. Is it possible to flash the phone with a working Android version without using the computer - through the SD card?
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Dec 29, 2015
I now have a new phone (6 edge) and a new device. I have followed all the instructions and have been unable to pair it,
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Jun 23, 2015
My brother recently broke my Galaxy S6 Edge; he threw it on the floor but it looks as if someone ran it over. Both the back and the front screen are shattered and it wont turn on. I do have insurance and am being sent a new phone, although I was wondering if there was any way that I could retrieve pictures from my broken phone being that there are no memory cards for the edge. I have not recently backed up my pictures onto Google.
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Jan 1, 2016
I tried for 5 times wrong my pattern lock. then after it is asking enter backup pin. I don't know the backup pin .
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Nov 9, 2015
galaxy s6 edge!!! had it about a month and im having issues!!!
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Aug 1, 2015
I cannot get my phone out of power mode. It is turned off, but auto brightness goes lowest possible still. No lights on buttons, no haptic feedback, no sounds (hate them, but turn on to see).
It's not hardware as the haptic buttons light and vibrate on boot... Just nothing after boot up. Haven't done anything but let my phone hit 10% battery before charging.
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Jun 1, 2015
My s6 keeps coming up with a security notice and telling me to restart my device ?
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Aug 12, 2015
I have reseted my samsung 6 edge, and deleted all information. not able to recover google or samsung account. is there any chance to return back all information with fingerprint, as i have used only mine on this device.
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Jun 12, 2015
Is there any way to check my talk time usage on my S6 Edge from the device?
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May 24, 2015
Recently, I've got myself a Creative Soundblaster Roar 2, and when I connect it to my friend's Ipod, it shows the battery status on the ipod. Same happens when I connect it with a LG G3. But when I connect it to my S6, there is no such feature. Do I have to enable it in the settings? Or is it just a feature only available on IOS and LG.The speaker does come with a battery indicator, but its pretty vague. 3 lights only, and it indicates Full battery, 75% and low battery only. It'll be great to know the exact amount.
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May 24, 2015
I bought S6 edge a few days back, yesterday it prompted restarting the phone after turning on the virus protection after turning off it doesn't boot and is frozen on Samsung logo screen . Tired everything resetting it through ODIN but ever after rooting and resetting it still does not reboot.
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May 5, 2015
I have an HTC Windows mobile and I now have the Samsung S5. I would like to transfer all my contacts to my new phone including photos etc. Is there a straight forward way to transfer all my data?
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Aug 1, 2015
I have been using my Galaxy s6 to connect to my iMac for about a month. Recently every time I plug it in , it keeps giving me an "No android device found message" I have been doing a lot of researching and they where saying something about enabling MTP , but I couldn't even find that on my phone. The android version I am using is 5.0.2.
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Sep 4, 2012
Have just updated kies and when I plugged in my s2 am getting message,hardware id missing, windows cant identify the device contact hardware manufacturer.So now I cant connect to kies via usb.
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