Motorola Droid Razr :: Unable To Take Portrait Photo Or Video
Jul 20, 2012
I'm unable to take a portrait photograph or video on my Razr. If I hold it in portrait mode, the icons don't rotate like they do on the Galaxy Nexus, there's no option to set it to portrait mode, and every picture ends up in landscape. Even if I disable Auto Rotate, they're all in landscape. This is a real pain in the butt because sometimes I need more detail on something that is taller than it is wide but I have to settle for the extra space of landscape. The Galaxy Nexus and Droid Bionic allow portrait photographs and video, why doesn't the Razr.
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Jul 20, 2012
When I watch a video in Motorola's Video player, it flips to landscape every time; no way to watch in portrait like I can on my old Droid or the iPhone.
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Dec 4, 2012
I have discovered that all of the pictures that I take in portrait orientation once emailed to someone they are switched to landscape. The pictures can not be rotated back to the proper orientation with out opening Paint program and rotating them manually. I take hundreds and thousands of pics of my life (kids, vacations etc..) and do not want to have to manipulate them later on once moved to my computer. If you lower the picture quality to 6mp it fixes the problem, also if you shoot the pic in HDR mode. I should not have to do this to make it work. Fail.
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Sep 28, 2012
This is odd and Motorola Tech support has no idea.For some reason photos taken in portrait end up in lanscape and upside down (sideways) to recipient when sent via MMS. I have sent test pics to myself and three other phones, HTC, Bionc and S3 they all recieve them in lanscape. this didn't happen with my old T-bolt! Portrait photo's were sent and received as portrait.Motorola could not not confirm if this is an issue as they have nothing noted. They didn't have a phone with service to test. They want me to do a full restore and then send the phone in if that doesn't work. I want to make sure this issue is just confined to my phone before I go down the replacement road. I'm still with-in my 14 day Verizon return time and if this is an issue for all M's, it's a deal breaker.Can someone text an mms picture to themself taken portrait and see if they recieve it in portrait? That would be very beneficial for both myself and Motorola.Not sure if it matters but my phone askes me if I want to resize photo every time I try to send via text.
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Jun 12, 2011
How can I rename a photo or video that I have taken with my Droid X. I have the latest Android version.
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Feb 6, 2012
When I edit a photo using the stock tools I cannot save the changes. Message is "invalid characters in filename". Nothing I do changes this
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Jul 27, 2012
A .jpg picture was sent in a text message. I cannot figure out how to save the photo. There is no menu command that lets you save it. And I can't find the photo anywhere in my files on the phone. I connected the phone to my computer, and I still can't find the photo anywhere.
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Jan 20, 2013
Using Dolphin Browser... Anyone Know How/If I Can Adjust Position Of a Cover Photo?
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Jan 25, 2012
My photo gallery is a mess. There are many duplicates and two thumbnail directories. I would like to wipe it out and reimport photos from my PC. How the photo directories are arranged on the Droid Razr. If viewed in a file browser it appears that all of the subdirectories branch off the DCIM directory. However I have the following with multiple copies of each photo.
DCIM/.thumbnails/.thumbnails
There is also a "pictures" directory. What photos go into thumbnails? Which photos go into "Pictures"? What are the .spmo files? If I merge all of the thumbnails into one directory, is there going to be a problem with the files called "thumbdata3"? What will be best file structure and how to best organize it.
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Oct 16, 2012
Since the M does not have an HDMI port nor support MHL, I was just pondering another alternative. My televisions are not DLNA compatible and I really don't care about HD quality, so I was wondering if the 3.5 port was an option for basic video out. I know some devices used to have a compatible adapter for this process, but thought maybe it was terminated because of new technology. In most phones the 3.5 seems to only be an audio port, but just figured I'd ask.
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Jan 2, 2012
I want to see the labels of the videos and pix's when I go to My Gallery. All I get on the videos is a picture frame with a big Play button in the middle. I want to see a label of the video and the picture when i open the My Galley, how can I get this done.
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Aug 7, 2012
been meaning to look into this for the longest time. i know that our providers must compress our media messages for speed and size. i'm not overly stressed about photo compression, but video i wonder about. where can i find the best info on which resolution is the happy medium between quality and posting speed? i know at full hd that Internet is gonna take quite some time and that g+ doesn't compress either, but video messaging always compresses even when i go down to vga and so. also, i'm always asked to resize the video but i have only 2 options, qcif and qvga. those are my specific questions, but if there is a site with answers to a myriad of other concerns related to media compression and posting i'd love to see it.
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May 26, 2012
Recently I have been unable to view my photos successfully on my laptop. It has been happening for several weeks now...When I transfer the photos to my laptop via USB (before you ask, I have tried as USB Mass Storage, PC MODE, and Windows Media Sync) and try opening them, I get the message 'Window Photo Viewer can't open this picture because the file appears to be damaged, corrupted, or is too large.' I just now figured out today how to get the Motocast application installed and running, and it synced up ~400 pictures from my phone to laptop.
However again, when I try viewing any of them on my laptop, I get the message. I have been emailing the photos from my phone, but for some reason that stopped working today also. I go to the photo gallery and do a multi select>Share>Email, and the draft is created. I see the photos attached, put in my email address, but the email never sends...it just pops up with an orange triangle next to the subject and says Send Action canceled. Not sure what all information is needed...software is updated, is a RAZR MAXX, my laptop is Windows 7. About 65 of the photos/videos appear to be in Internal Storage and the rest are on sD card.
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Sep 24, 2012
Why are my contact photos distorted in portrait view on atrix hd? I turn to landscape view they are back to normal?
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Oct 18, 2012
Since ICS, which i just noticed recently, my razr won't let me attach a video file to an email. I realize the file has to be less than 25mb which they have been. The phone keeps saying "file size exceeded" Can someone out there tell me how to get videos attached to an email?
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Aug 29, 2012
When ever I try to play a video on a site called worlstarhiphop my RAZR maxx does not play the video. A friend of mine owns a tablet and his tablet plays the videos on that site his tablet opens the video player to play the video but my DROID RAZR maxx doesnt do anything do I need flash player to play the videos or my phone just can't play the videos on that site.
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Dec 5, 2011
I'm having a big problem recording video with the Motorola DROID RAZR.I can record about 1-2 minuts and then it freezes.I notice that is seems some audio is still being recorded (as I can hear it on the playback), but the video just locks up.Also, I notice that it boots me out of the camera and back to the home screen.I've tried recording when saving to the micro-card or internal. Both ways are still ineffective.Also, I've noticed that sometimes, when call are coming in, the screen is unresponsive and cannot pick-up the call. I'm not sure if this is related, but I thought I would mention here anyway.
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Dec 23, 2012
I cannot send pictures or video on my Motorola Razr HD
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Jul 1, 2012
since ics i can no longer control flash video on the web (sites like blip.tv). the video plays fine but i can't full screen it nor can i access the video controls (pause, stop, position)on the web, when you go to you tube, the video has controls at the bottom (play/pause, volume, and the status bar showing where you are in the clip) and when you full screen it, they're still there. on gb when you went to a flash video and hit play, the video would automatically full screen with the status bar on the bottom (status bar being the time counter showing how much you've played, what is left and your position.) on ics now when you play a video it simply plays on the page with no access to the controls or the ability to full screen the clip.
with Internet i obviously have an app but with web content (news, and blip.tv) it not possible as far as i can tell. sometimes i wanna pause and fast forward or rewind and that ability is now gone.lip.tv is the big one for me, i watch a lot on there. but when i go there now on my phone, chrome won't play at all and the stock brower shows the little cinema logo. when i click the logo, the video plays fine but small and still embedded in the web page. i can't pause or stop without leaving the page, i can't fast forward or rewind and i have have no time counter to know my video position. it's extremely frustrating. and double-tapping does nothing. on gingerbread this was simply automatic. you hit play and it goes fullscreen, you have the video position bar at the bottom (slider that let's you ff or rewind) and a ply/pause button. they would disappear after while and come back with a tap
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Nov 15, 2011
Just got my phone yesterday but there appears to be no support for video Skype. Does anyone know if this is to force you to use Google Talk or will Skype eventually be working with RAZR.
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Jul 17, 2012
I was running short of space on my MicroSDHC card. I had about 1.5 gigs of storage left on the card. I went to take a video and noticed that I could only take a video in DVD quality or worse. There was no longer an option to take video in 780p or HD+ (1080p). I thought that happened because I didn't have much space left on my SD card. I later purchased a 32G Sandisk MicroSDHC. I thought that I would get back my HD and HD+ video options back after I installed the new card. This did not happen. I no longer can take HD+ video anymore. My settings in the video record mode no longer list HDor HD+. how to get the HD settings back? I tried clearing the cache and data in the camera app, but that didn't help.
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Dec 4, 2011
I came across a largely unpublished spec on Motodev, which is that the Razr can not only capture 1080p at 30fps but also 480p at 120fps. Link:[URL] how to actually achieve this video capture mode. A Motorola live chat rep just told me to check out these forums. Basically I'm wondering if driver support exists to the point that apps can take advantage of the functionality immediately, or if the ICS update might address this, or if it is being swept under the rug indefinitely.
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Aug 6, 2012
i have a couple of video players on phone.I use to have the option of which one to choose.now videos always start with default player.How can I change this setting
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Nov 6, 2012
I am trying to find out which of the follwing uses the most data or if it is the same: Watching a sporting event on the app Watch ESPN on the phone or using the phone as a hot spot and viweing the event on my laptop?
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Dec 1, 2012
What is the size limitation for these attachments? I recorded a 23 second clip in MMS mode which totaled 368KB. It won't go. I had one rep. tell me the limit was 15 seconds regardless of size. I thought I had read on VZ site it was 500K but may have dreamed that.
Or is it neither size or length but something else? And finally is it the same for GMail?
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Nov 18, 2011
I just purchased a DROID RAZR. I have installed the desktop client on two different machines. I can view pictures and listen to music but when I try to play any video format I receive the following error:
Error during video playback
MotoCast was not able to playback this file; it might not be in a supported format.
I tried to download several files to test them on the phone's storage, but I am also unable to download any video using MotoCast. I can download pictures and documents. I have tried doing these operations through the Gallery app, as well as just browsing using the directory structure.
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Jul 12, 2012
I've had ice cream sandwich for about two weeks. Since then I can't stream video when I'm in desktop mode. Android mode is very limited. I called verizon, they called motorola. Motorola said streaming is no longer supported on desktop mode with ICS. The crappy part is she could not report the problem, I was to explain my problem on this forum so the software poeaple could read this. I've got better things to do than registering for a forum so someone might read this and get streaming back. Not a happy camper with ICS.
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Feb 18, 2012
My issue is this, I cannot "fast forward" a video during playback. I can select a "fast forward" spot in the video using the slider or control panel but as soon as I let go it reverts back to where it was before (usually the beginning). The really weird part is when I download a player app it initially works, it did this trying RockPlayer, GeekVideo, BSPlayer and others, but as soon as I exit and re-start the apps they revert back to this behavior. My videos are 2.5 hours long and I need the ability to start, and re-start them at differnt points.
I tried MoboPlayer and it behaved the same. I noticed that the file type that does not work is the .WMV, the .MP4's work as they should.
Is this an issue with 2.3.6 that would be fixed if I go back to 2.3.5? I did not see any posts on the internet about this specific issue so I am confused. I received my RAZR MAXX a few days ago. I did the OTA update to 2.3.6 before checking this issue on 2.3.5.I am not rooted or modified in any way.I do not have this problem with the same applications with .WMV files on my old DX running GB 2.3.3 or my tablet running HC 3.2.1
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Jun 28, 2012
Flash video player is not working now with ICS. I've tried untistalling and re-installing to no avail.
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Jan 1, 2013
i keep my phone in portrait mode but whenever a video plays (except in the Internet app) it switches to landscape and i see no option to use portrait anywhere. how do i get it to just go with whatever orientation i'm in? the iphone does this just fine.
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Nov 23, 2011
Video calling with Skype appears not to work on my Droid Razr? I can see them, but they can't see me. A pitch black box appears as my video.
I bought the Razr specifically for video calling, my husband lives overseas!
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