Aren't they supposed to be able to Disable/Suspend the PIN of the lost device so that the "new owner"can't even log onto BB network?
Now I am actually receiving BBM messages from the "new owner" asking me who I am.
Now my friend is wondering how she can compel her Provider into blocking PIN from BB servers so that the "new owner" can't access sensitive info she kept on phone.
I'm missing a feature that *used* to be available ... you could check a box which said, paraphrased: "Don't send emails to my handset while I'm connect to my desktop" on the Desktop Redirector, and I always used that option. I can't find it anymore since Desktop Manager v6.
I lost my BB Torch today and I really want to know if there could be any way to locate the phone using its unique pin number. I have barred the line but I feel that there could be some way to find out where it is. I can't use the BB Protect either as I was not aware of it and when I log into the site now, none of the buttons can be used.
Is there any way I can suspend my recently purchased applecare in case of theft of the phone? Just until a new phone is purchased and applecare is transferred.
I lost myTurn off icon on my Blackberry device 9790 bold.. How can I get it back .. I restarted the device twice but it didn't come back again.. So how can I get it back ... Can't find it on the panel menu ..
Is there a way to recover data lost from my Calendar schedule if I had not made any sort of backup? Everything disappeared when I disconnected the syncronization before it ended.
My Blackberry 8520 was stolen last week. I had Blackberry Protect installed, with a weekly backup scheduled.Today a bought a new Blackberry 8520. I want to restore the latest backup that the Blackberry Protect from my last phone did to the new one.
i tried to download the new software for my Blackberry which resulted in my phone crashing and having to re-install everything. When i logged onto Blackberry protect to retrieve my contacts there was only backups from the new installation. Surely this defeats the object of having the protect application?
I was just wondering if anyone else might have had a similar problem. I paid for an app, screen charger photo and when i updated my blackberry curve 8530 the app that was there when it restarted waas the unpaid free version. This only bugs me because i had the full paid version.
A few years ago my work blackberry was stolen while I was traveling. My office was able to send a command to the blackberry to instruct the phone wipe its data. Fast forward to yesterday when I lost my personal blackberry with AT&T. I would like a similar command to be sent to the lost phone. I brought it up with AT&T customer service who have never heard of such a thing.
I Lost my phone yesterday I tracked it through the find my iphone app. It pops up but says offline. phone is still receiving calls it rings 4 times then goes to voicemail, so I know its on.
i just updated my phone's software and was prompted to login to blackberry id again. i entered my information and it tells me that the user/password combination is incorrect. when i click 'forgot password' and it asks me for my email, it tells me that my email in invalid. however, when i login with the same credentials to blackberry id online, there are no problems..
How can I change the Blackberry ID associated with my phone? When I try to change it from the options it says Invalid Password although I can login with the new ID from the web browser.
I bought a blackberry Bold 9900 2 months ago and now it is showing me the above message I phoned verywhere tried everythimg imcluding getting unlock codes ohoned my service provider the handset is not locked neither is it blocked.
I just bought a new bb but don't know how to add my previous bb id email account. I added my private account already.Need to know how to set up my old bb id account.
My Wife is en route to South Africa and has inserted her South African SIM card into her Blackberry phone. The phone is asking for a username and password or all information will be lost. Is anyone able to assist, as I would have thought, it would have just required the SIM card pin number to be entered and then the Blackberry service to be activated on that SIM.We are based in India and the Indian SIM has never required a SIM code. The phone is not network blocked, so now at a loss, as my wife will not be ale to communicate.
My BB phone doesn't have a dial pad. Is this true for all other BB phones? Whenever I typed numbers on the standby screen and instead of calling that set of numbers, I ended up searching that number on my phone. I mean, is there any way to access dial pad for easy calling? It is really contrasting to all other phone makes.
I've looked and looked all over the internet and I have seen people with this problem but so far no solutions. I would like my bb8520 to function as any $20dollar phone would, which is to ring every 2 seconds instead of every 10 seconds.My phone rings, then 10 seconds later it rings again, by the time 10 more seconds have gone by, the caller either hangs up or is sent to voice mail. If you miss the first ring, hear the second but take a little while to find or reach your phone, you miss the call.
Is there any way I can decrease the time between rings?? I really hope someone has a solution besides contacting the carrier. The caller usually hears about 8 to 10 rings before it goes to voice mail, so it is not a carrier issue. The problem is for me, not for my caller.I have already changed the profiles every which way, you can only change the number of vibrations, but not the rings. My only solution so far has been to program a song as a ringtone so it lasts longer, but I prefer a regular ring ring. I'ts incredible that RIM hasn't been able to make this easy.
I have a playbook which i registered my blackberry ID with. However I just purchased a torch 9810 and I am trying to sign into my Blackberry ID (to register) and it keeps telling me invalid username or password, but I can sign in on my pc and on the playbook.
I tried to bridge my friend's BB 8830 to my Playbook, but when I tried to download the bridge app, BB App World says it is not available for that phone or carrier. Since we are on the same carrier, I am assuming this means the 8830 is not compatible with BB Bridge.