I have created an email address with an @blackberry.com ending, and I cannot access it on my phone, and now there are password issues and my password was emailed to my blackberry email account which of course I cannot access for some reason
View 1 Repliesi have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
View 1 Replies View RelatedI changed my gmail password today on my laptop.Blackberry then sent me an email telling me to go to my email settings under "setup" to set up my new password. However, whenever I try to access the "internet email account" option from the email accounts setup page, I automatically get transferred back to the setup page. When I tried to access "internet email account" a few times in a row, my blackberry froze and I had to restart it.Consequently, I cannot access my email at all since I cant even type in my new password.
View 3 Replies View RelatedI am unable to access my email or text messages by clicking the feed indicator icons at the top of the screen.
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
View 2 Replies View RelatedI keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
View 7 Replies View RelatedI recently bought my torch and im excited to use my bbm, heres the problem. the first time i tried to text globe to activate my BBMAX I immidiately got a reply and ask me to wait for my signal to get EDGE. but then i waited for hours my sinal is turned to 3G and i cant access my bbmessenger yahoo messnger and twitter, meaning my bb is not yet activated.
View 2 Replies View RelatedI have used Blackberry for about 5 years now and upgraged 3-4 times. Each time my Blackberry email has transferred across into the automatice email set up. I upgraded last week again to the new Bold 9900 and this time the email has not come across. It is still there on the blackberry pc page to edit signatures etc., and when I select the option to 'update device' I get the error message 'unable to find device'. I've tried everything, and contacted "Orange" who say they are also unable to access the email as the password is not being recognised?? HELP
View 1 Replies View RelatedI have recently updated my Blackberry to a Torch 9860. Since doing so I have lost my e-mails. I am still receiving them to my Virgin media account on my laptop but can't access them on my Blackberry, My network provider is Vodafone UK and I have spent literally hours (over several days) on the phone with them trying to rectify this. They have disconnected and reconnected me goodness knows how many times and as far as they can see there is no fault. The only e-mails I receive are from the Activation Server when they do this. Nothing else has come through. They have finally concluded that the fault must be on the Blackberry Server
View 1 Replies View RelatedI have BB 9800..its problem my wifi..wifi still connect but I cannot access internet exp:FB,world app and all with access internet..after I reboot my phone,all problem back ok..but after 1 hour problem still come back..please help me..I don't reboot always..
View 1 Replies View RelatedI can not pull up any addresses I enter. Keeps saying not found!!
View 3 Replies View RelatedI have lost access to the phone on my torch 9800, have tried help and removing battery neither have restored the phone access. How do I get it back as I have two voicemail on there.
View 1 Replies View RelatedWhen I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
View 3 Replies View RelatedI have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
View 1 Replies View RelatedI have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
View 9 Replies View RelatedReceived a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
I was hacked today and had to change all my e-mail passwords. Now I am unable to access my e-mail accounts on my Blackberry BECAUSE, when I change my password, Blackberry says they will send the new password to my phone - and of course I cannot access the e-mail accounts or the new password there. I need the answer and new passwords to be sent to my e-mail accounts, so they will show up on my computer!
View 9 Replies View RelatedI got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
View 2 Replies View RelatedI have just bought a 9790 and can not set up email. It only asks for enterprise account information but I don't know what that means. On my work blackberry I was able to easily set up both my personal AOL and hotmail accounts but I am not being given the option with my new phone. Can anyone help please, I'm getting very frustrated with not being able to find a blackberry technical support service or helpline!
View 1 Replies View RelatedMy unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
View 1 Replies View RelatedUsing the blackberry desktop software, I just updated to:6.0 Bundle 3049 v6.0.0.706 and Platform 6.6.0.246 Once completed, I can not get my email on my account to work. I try to go into Setup but it's saying that it can't open the email setup application and to contact my wireless provider. At the moment I can only use the Wi-Fi connection and don't have access to a mobile signal.I can access the internet, twitter, and facebook, but can not get or send messages through my email account setup on the phone.
View 6 Replies View RelatedI have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
View 9 Replies View Relatedmy wife's brand new 9810 to access a pop/imap account on a server where SSL/TLS is mandatory.
Background -- I'm the server admin. I can access e-mail on the same server/domain from my 9700 Bold running OS 6 - I can do SSL/TLS connections to e-mail just fine.
When I look at the server-side logs when the 9810 is attempting to connect, I see that the SSL/TLS session is not getting established - hence the username/password is never being sent to the server.
The 9810 is running OS 7.1.x - is this version of the OS buggy?
I've just updated to 6.0 Bundle 2342 and when I try to access to config / email accounts / Internet Mail Account... It just loads for a second and then returns to the config menu.
View 3 Replies View RelatedI have tried several times to access to bb ap world and everytime appear a message "an error occurred,please try later".it has appeared three weeks ago.i have even created a new id and changing the password but nothing seems to work.i have a plan data in spain.
View 2 Replies View Relatedfor the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
since syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
View 8 Replies View RelatedI've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
View 9 Replies View RelatedI have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
View 1 Replies View RelatedI seem to be unable to access the Help Function from the home screen without having to complete a hard reset each time. The device is new and I suspect that I have a setting incorrectly placed but I have checked the obvious ones and am stuck.
View 2 Replies View Related