I have just bought a 9790 and can not set up email. It only asks for enterprise account information but I don't know what that means. On my work blackberry I was able to easily set up both my personal AOL and hotmail accounts but I am not being given the option with my new phone. Can anyone help please, I'm getting very frustrated with not being able to find a blackberry technical support service or helpline!
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I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
View 7 Replies View RelatedI have used Blackberry for about 5 years now and upgraged 3-4 times. Each time my Blackberry email has transferred across into the automatice email set up. I upgraded last week again to the new Bold 9900 and this time the email has not come across. It is still there on the blackberry pc page to edit signatures etc., and when I select the option to 'update device' I get the error message 'unable to find device'. I've tried everything, and contacted "Orange" who say they are also unable to access the email as the password is not being recognised?? HELP
View 1 Replies View RelatedWhen I go to Setup I am unable to access my email accounts. I had them in and working stellar until I upgraded to 6.0.
View 3 Replies View RelatedI have been having trouble accessing my personal email settings once I log in to Existing Users and enter my user name and password I get a message saying " Blank user name. Type a valid user name"?
View 1 Replies View RelatedI'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
View 1 Replies View RelatedI own a Blackberry Bold 9790 with 7.0OS installed, but when I tried to upgrade it to 7.1 OS, i get this error...
View 1 Replies View RelatedI am unable to create an email ID, or set up email accounts. Neither can I access blackberry apps This a PAYG blackberry for testing on the orange network. BBM is working as is the internet, but no emails or app world. Without this I cannot see the point of recommending Blackberry devices for roll out Is there a fix for this that has not yet been made available
View 1 Replies View Relatedtrying to set up my aol email on my phone. When trying to set it up it takes me to enterprise authentication and does not give me any other options and obviously does not recognise aol details.
View 1 Replies View RelatedI'm trying to move from a Curve 8900 to a Bold 9790 and when I try to either switch handset or manually restore a backup, the BBM chats don't get transferred.
If I go into Desktop Manager and do a selective restore, I notice that BBM conversations item is greyed out, so I can't select it to restore.
If I try and do the same restore to my colleague's Torch 9810, it is fine, and if I then backup the 9810 and try and restore that to the Bold 9790 it is still greyed out.
how to get my conversations transferred? I currently don't have history enabled in BBM but I know enabling that now will only save new conversations and not the existing ones.
setting up my email accounts at a new Bold 9790. Somehow I only get the enterprise account option on the email screen. There is no official BB dealer/service in Greece and my service provider is not to be trusted with help any longer! In the past few years I even have to buy my BBs from abroad. need to use it the email app on the phone ASAP?
View 1 Replies View RelatedI want to stop for sometime forwarding the emails to my handheld. Is that possible? How to do it? I am on BSNL carrier, using 399 plan (email + internet).
View 3 Replies View RelatedI cant seem to set up my emails on the phone it wants me to activate my enterprise account, I dont know what this is, all I want to do is set up my hotmail account with the phone but there is not an option to do this.
View 2 Replies View RelatedI have upgraded my Bold 9790 OS7.0 to OS 7.1 recently. What I noticed was that since then, I cant set up any new email or modify any of the existing ones. Whenever I get to the setup Internet Mail Account menu, it just would not respond or go any further. Only Enterprise Account menu would response which I am not interested in.
View 3 Replies View RelatedJust bought a new Blackberry Bold 9790 and cannot seem to update it to 7.1. Also cannot seem to get my email accounts to activate. What should I do.
View 3 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedI have created an email address with an @blackberry.com ending, and I cannot access it on my phone, and now there are password issues and my password was emailed to my blackberry email account which of course I cannot access for some reason
View 1 Replies View RelatedI've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?
In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
View 9 Replies View RelatedReceived a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
View 1 Replies View RelatedI changed my gmail password today on my laptop.Blackberry then sent me an email telling me to go to my email settings under "setup" to set up my new password. However, whenever I try to access the "internet email account" option from the email accounts setup page, I automatically get transferred back to the setup page. When I tried to access "internet email account" a few times in a row, my blackberry froze and I had to restart it.Consequently, I cannot access my email at all since I cant even type in my new password.
View 3 Replies View RelatedI was hacked today and had to change all my e-mail passwords. Now I am unable to access my e-mail accounts on my Blackberry BECAUSE, when I change my password, Blackberry says they will send the new password to my phone - and of course I cannot access the e-mail accounts or the new password there. I need the answer and new passwords to be sent to my e-mail accounts, so they will show up on my computer!
View 9 Replies View RelatedI got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
View 2 Replies View RelatedMy unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
View 1 Replies View Relatedfor the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
I am unable to access my email or text messages by clicking the feed indicator icons at the top of the screen.
when i click on setup and then on email accounts, it returns to the setup page and then freezes.
View 2 Replies View Relatedsince syncing/updating this weekend, i cannot access my e-mail. says a password is required, but the settings are grayed out when i attempt to access.
Info:
iPhone 3GS (8GB), iOS 5.1.1
I can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
View 9 Replies View RelatedI am using Black Berry curve 9380. For last one week I am unable to open my email accounts in my phone. I can recieve the mails but not read and send mails through my phone. The error message which is being promted each time is : "Uncaught exception: java.lang.ArrayIndexOutofBoundsException"
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