I am unable to create an email ID, or set up email accounts. Neither can I access blackberry apps This a PAYG blackberry for testing on the orange network. BBM is working as is the internet, but no emails or app world. Without this I cannot see the point of recommending Blackberry devices for roll out Is there a fix for this that has not yet been made available
I'm trying to move from a Curve 8900 to a Bold 9790 and when I try to either switch handset or manually restore a backup, the BBM chats don't get transferred.
If I go into Desktop Manager and do a selective restore, I notice that BBM conversations item is greyed out, so I can't select it to restore.
If I try and do the same restore to my colleague's Torch 9810, it is fine, and if I then backup the 9810 and try and restore that to the Bold 9790 it is still greyed out.
how to get my conversations transferred? I currently don't have history enabled in BBM but I know enabling that now will only save new conversations and not the existing ones.
I have just bought a 9790 and can not set up email. It only asks for enterprise account information but I don't know what that means. On my work blackberry I was able to easily set up both my personal AOL and hotmail accounts but I am not being given the option with my new phone. Can anyone help please, I'm getting very frustrated with not being able to find a blackberry technical support service or helpline!
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
I have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
Does anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
since i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
I have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
The error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
I bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
I have a strange issue. When I plug my phone with USB data cable to PC and select USB storage mode, after I unplug it, and safely remove hardware, The pohne battery starts overheating and draining very fast. It only happens then. If I plug it in charge only mode, everything is okay.
I am trying to create new sip profile from options>settings>connection>sip settings...nohing happens when I select new sip profile using default profile.I hav already reset the phone using *#7780# but problem is still there.
In my Nokia E63, when I try to create a new Profile (an office profile, where I want the tones, volumes etc. to be customized), the profile creation page screen does not open.I do it this way. Menu > Tools > Profiles > Options > Create new.
I expect a create new profile screen to open, but nothing happens. 'Create new' option just exits the Options panel and does not open the create new profile screen.
We go to the email setup wizard and straight away it is asking for a username and password, we enter our email address for username and password of the email account for password, we click next and then it displays a message to enter the username, it keeps displaying this on both of our phones.
We have hotmail and yahoo accounts already setup on our phones, these were setup with no problems at all.
My old Curve 8320 after return from repair and now my contact list are gone. I try to create new contact again but when i click save, nothing happen. Waited still nothing happen. Take out the battery and let it reset again. samething.
I am struggling to sync/backup phone. Once it gets to social feeds says the phone has been disconnected, can not update, change music or anything else. Have deleted software and reloaded to no avail.
When i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".
I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
My recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.