I've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
I just bought a brand new 9860 Torch today and all of a sudden I cannot open the options menu to change settings. Also I cannot view my network and connections to see whether my data service is turned on. I am currently not receiving data on my device. This is alarming as I spent a small fortune to acquire this device today. Again I discovered to my horror the earpiece jack does not hold in the port of my device and unable to listen to music via handsfree. The options icon on the home screen does not open at all when I touch it.Instead it freezes. Same with the network and connections options under network connections.
Whenever I select "Options" from the BB Menu button's drop down list on my Torch 9800, the screen flashes, then goes back to my home screen. It has been this way for quite a while (nearly a year) and I am thinking that there is a permission that was inadverdently disabled. It does not work whether i use the native BB6 theme or others i have downloaded. how to make "Options" option start working again?
Is there any shortcut to accessing the menu besides pressing the button? It seems like mine may be getting worn out. Sometimes I need to press it more than once.
I wonder whether this is a coincidence: I just activated access to my gmail box on my BB Torch, in addition to the enterprise email that's be working on the device all along. While I can send/receive from either box, I just discovered that when I hit the Menu key in either box and scroll down to Options, and try to click on it, I get nothing. I seem to remember that I used to define several email preferences using this function.
When you click on emails in the BB Device, once you click on BB symbol on the Device, you will get to see the list of things available and in those listings i am unable to see options.
I have tried resending IT policy from BES server 4.1.7 where BB device is setup for exchange 2003 email. Also tried siwtching off the device, taking out the battery for a minute, reinserting and turning it ON again. Still no luck with that Options what i am looking for.
how do i get that options appearing back on BB device.
when I am in the email (Messages) folder and open up the menu the "Options" selection is available but when selected nothing happens. Previously it had worked OK just more recently the issue has occurred for no reason I can particularly specify.Consequently I cannot change any of my email settings (Signature, views etc) which is getting inconvenient now!I am using a work enterprise (BES) activated phone and have tried usual tricks i.e. Battery removal, software updates etc.
I'm trying to add a second email account but no matter which path I choose, whenever I press on options, nothing happens. my phone doesn't recognise it.Also, the email account I currently have keeps losing my emails once i've read them.i've checked my settings and there is nothing to change. When i go online, the same emails have been deleted from my mailbox.
When I change the email server on the adavanced options I got an error that says something like: error connecting with the server. And the change I did is not saved. I need to do this because my email is not been hosted with my domain.
When I had my 8310 curve there were a crapload of options in the brower settings and one of them was to select which type of brower it viewed the webpage as, (blackberry, IE, etc.)
anyways, I'd like to know if this option still exists, because I'm trying to access a mobile website but its coming up as the full website. When I tried putting an m. in front of the website it didnt work so I'm not sure how to access it.
I received a N97 today(from out my country). I put my sim in, i can recive or make calls, however many of the phones menu options are missing. There is no wifi menu, when i tried to connect via Suite, phone didn't show me suite, in mass storage usb it shows me total memory is less than 1 mega, and when i try to enter other applications like "My Nokia" i get "Not allowed now" message. Is the phone locked or something? Can i fix it or should i take it to a service?
I have not had my blackberry curve very long but I seem to have lost half of my messenger menu options. I can no longer invite people to join and only have the group options available. How to restore my menu?
When I open my browser it keeps freezing, and if I press the Blackberry button to open the menu screen, it won't work. All I can use is the "back" button. I can't close the browser down completely, select, copy, anything at all.
I recently upgraded to the G3 (from an iPhone) and had a lot of trouble with call quality on the first phone so I switched to the S5. Long story short, I'm back to the G3 and am having some trouble with the new phone. The colors on the screen looked somewhat washed out and the camera isn't nearly as fast as the first phone - seems to take 3-5 seconds between shots to be able to take a photo (with just the 3 dots visible) or for the shutter button to reappear. It's the same whether HDR is on or off and if I swap down to 10mp I notice a lot of grain.
Colors looked washed out, faces had a blue tone and pictures were blurry. I did a soft reset and I also unmounted and remounted the SD card - no change. Finally, I noticed a Developer Options menu. After digging around on the internet, I thought this is a hidden menu that has to be unlocked? I decided to do a factory reset; the developer options menu disappeared, photos look much better although some pictures are still blurred and the screen looks much warmer. I have the Black G3 on Sprint and my Sprint Zone keeps saying there is an update but when I click on it, it pops up a message that says, "Update cancelled."
I'm having trouble with my internet. i can use my WAP browser but i do not see my regular internet browser, not even in the options menu. also my bbm does not work. i cannot send or receive bbms. i can send out emails but not receive them. my apps that connect to the internet will not work, ie berryweather, facebook, appworld. i get a message about contacting my provider and upgrading to a service plan that allows me to browse. all this just happened all of a sudden on this phone. i've tried reloading the OS back to the original .167, and numerous battery pulls. nothing seems to work. is there an outage or something? even my wifi wont connect to my internet at home. it says connected but its greyed out.
I had to take my phone up to verizon store to check it out and I watched the tech go to the Options menu, bring up the keyboard, type somthing in, and the phone reset like it does with Quickpull or a battery pull....
I am trying to turn on the mass storage mode. I have found the information how to do this but when I go into Options from any icon the relevant list does not come up. When you highlight an icon, click on the Blackberry key and then on options it comes up with 'Home Screen Preferences' at the top of the page, not the menu I was expecting.
How do you change the menu options? And by menu, I mean when you use the drop down notification bar and tap the icon in the upper right. On mine, I have "Owner", Brightness, Settings, etc. I'd really like be able to silence my phone from this menu. There are more spaces, so I feel like I should be able to change what's on there. And also, how do I set myself as the owner?
I have recently updated my Blackberry to a Torch 9860. Since doing so I have lost my e-mails. I am still receiving them to my Virgin media account on my laptop but can't access them on my Blackberry, My network provider is Vodafone UK and I have spent literally hours (over several days) on the phone with them trying to rectify this. They have disconnected and reconnected me goodness knows how many times and as far as they can see there is no fault. The only e-mails I receive are from the Activation Server when they do this. Nothing else has come through. They have finally concluded that the fault must be on the Blackberry Server
Using the blackberry desktop software, I just updated to:6.0 Bundle 3049 v6.0.0.706 and Platform 6.6.0.246 Once completed, I can not get my email on my account to work. I try to go into Setup but it's saying that it can't open the email setup application and to contact my wireless provider. At the moment I can only use the Wi-Fi connection and don't have access to a mobile signal.I can access the internet, twitter, and facebook, but can not get or send messages through my email account setup on the phone.
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
my wife's brand new 9810 to access a pop/imap account on a server where SSL/TLS is mandatory.
Background -- I'm the server admin. I can access e-mail on the same server/domain from my 9700 Bold running OS 6 - I can do SSL/TLS connections to e-mail just fine.
When I look at the server-side logs when the 9810 is attempting to connect, I see that the SSL/TLS session is not getting established - hence the username/password is never being sent to the server.
The 9810 is running OS 7.1.x - is this version of the OS buggy?
I've just updated to 6.0 Bundle 2342 and when I try to access to config / email accounts / Internet Mail Account... It just loads for a second and then returns to the config menu.
I have created an email address with an @blackberry.com ending, and I cannot access it on my phone, and now there are password issues and my password was emailed to my blackberry email account which of course I cannot access for some reason
I have a Curve 8330, i can't access any of the options, when I push the buttons nothing happens. I see incoming calls for example but when I go to answer it won't work.
Clicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".
In order under Options the list is as follows:
1. Sounds and Ring Tones 2. Network Connections 3. Display 4. Typing and Input 5. Device 6. Call Management 7. Security 8. Accessibility 9. Third Party Applications