BB Torch :: Email Options Not Showing Up?
May 11, 2011
When you click on emails in the BB Device, once you click on BB symbol on the Device, you will get to see the list of things available and in those listings i am unable to see options.
I have tried resending IT policy from BES server 4.1.7 where BB device is setup for exchange 2003 email. Also tried siwtching off the device, taking out the battery for a minute, reinserting and turning it ON again. Still no luck with that Options what i am looking for.
how do i get that options appearing back on BB device.
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Aug 10, 2011
I wonder whether this is a coincidence: I just activated access to my gmail box on my BB Torch, in addition to the enterprise email that's be working on the device all along. While I can send/receive from either box, I just discovered that when I hit the Menu key in either box and scroll down to Options, and try to click on it, I get nothing. I seem to remember that I used to define several email preferences using this function.
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Jun 22, 2011
when I am in the email (Messages) folder and open up the menu the "Options" selection is available but when selected nothing happens. Previously it had worked OK just more recently the issue has occurred for no reason I can particularly specify.Consequently I cannot change any of my email settings (Signature, views etc) which is getting inconvenient now!I am using a work enterprise (BES) activated phone and have tried usual tricks i.e. Battery removal, software updates etc.
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Aug 20, 2011
I'm trying to add a second email account but no matter which path I choose, whenever I press on options, nothing happens. my phone doesn't recognise it.Also, the email account I currently have keeps losing my emails once i've read them.i've checked my settings and there is nothing to change. When i go online, the same emails have been deleted from my mailbox.
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Jan 23, 2012
I've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
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Dec 6, 2010
When I change the email server on the adavanced options I got an error that says something like: error connecting with the server. And the change I did is not saved. I need to do this because my email is not been hosted with my domain.
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Sep 25, 2012
Up till yesterday morning, all my inward emails were shoing on my Blackbeery 8520 Curve.Now they have stopped. I am not aware I did anything to casue this. When I visit 'email settings', a return message states 'problem connectiing to the server'
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Sep 5, 2010
Ever since I got my phone, I keep getting this email notification of Mobile Email OZMAIL. I never had gotten this from my old phone (Motorola Karma Q1) so I'm wondering why it keeps popping up. I believe it's a text message, it's not an email. It's reallly annoying and I want to get rid of it.
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Jul 11, 2011
This weekend, out of the blue, when I go into messages it only displays on half of the screen. On other applications I see items on the full screen - this is only affecting email.
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Jan 19, 2011
Clicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".
In order under Options the list is as follows:
1. Sounds and Ring Tones
2. Network Connections
3. Display
4. Typing and Input
5. Device
6. Call Management
7. Security
8. Accessibility
9. Third Party Applications
Where is ADVANCED OPTIONS?
Device Software Version: 6.0.0.600Desktop Software Version: 6.1.0.35
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May 10, 2010
I just got a replacement 8900 from AT&T cause mine wouldn't let me upgrade to the 5.0 OS so I got a new one to see if it was my phone or just 8900's from at&t in general.
I had my old phone backed up, i just restored it and am now uploading apps and such.
But it's my browser that isn't what it should be..
on my old 8900 on the browser config, i had 3 options.. media net, hot spot and internet browser. and the IB is what i kept it on. but the new 8900 only has an option for hot spot and media net, and i don't want to use either of those :s
so, does anyone know how i could fix it and get my IB back?
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Sep 27, 2012
I purchased the Atrix generation 1 the day it came out and haven't had this problem so this is throwing me off.What I need fixed:
1. When my phone is connected to the computer via USB, it charges but the computer doesn't recognize anything is connected (tried all 3 USB ports). If the computer doesn't recognize it or something is wrong with the cable/ports - it shouldn't charge, right?
2. On my phones status bar - the USB connection options wont show up. I've tried the USB debugging on/off method but I get nothing. The only time anything connection related shows up on my status bar is when I'm connected via Motorola Portal via wifi. Can't transfer music etc with portal though.What I have:
1. I use windows 7 on my laptop.
2. I already tried the factory reset.
3. I have the latest updates on my phone.
4. I already sent it to motorola and just got it back as a clean slate.
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Dec 27, 2011
i can't set my personal e mailoptions, there's only the possebility for a blackberry enterprise server and not for a personal account i have a blackberry 9300
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Aug 12, 2010
I don't see any options to add a podcast - anybody else have any luck?
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May 10, 2011
Until recently after reading a message and then closing the message, I was able to hover over a message and a series of options would appear eg: Mark unopened, Reply etc. I can't get this to happen anymore. Is there a setting I can change for this to occur?
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Nov 8, 2012
My Torch will not let me into options. When I click on options it just hangs unless I press the hang-up button. Each time I reboot it I get an uncaught exception error - No Application. Its running the latest approved version of the OS from Orange. It also did this with he previous OS bundle so I do not suspect its a patch issue.
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Aug 16, 2012
All my email contacts are now showing up with all my normal contacts. how do i change this? Want my conacts to just consist of telephone numbers
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May 27, 2012
I do know that 9360 requires a bb plan + 3g plan to be able to surf the net and stuffs. As of now, I do not have any problems with those but I just can't find the option to set up my internet email. Whenever i go to the set up email option, it automatically shows me an enterprise email activation.
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Sep 24, 2012
Recently switch jobs and had my Torch removed from former employers BES. Received confirmation that it was completed and emails stopped as expected. However, return address if found and password requirements stayed on the phone. Brought phone to Verizon service tech with the intentions to wipe phone. They were unable to perform function as the options feature and icon are missing. Service tech believed that it was removed or hidden as part of former employers security. Former employers IT group claims not to remove functions on BB phones and phone must be defective. Phone has served me well with no complaints. Would like to use it with new employers BES. Anyone know how to wipe or restore. Nothing on this phone is important. Running Software Version 7.1 Bundle 1737
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Jun 29, 2011
I went to set up my email for the first time I selected the enterprise server option by mistake. Now when I go back to email setup that is the only option that I have available for setting up email on my BB Bold 9700. Is there a fix that will allow me to get my hotmail and yahoo email accounts set up on my BB without having to take it to a service provider? I just updated my software on my phone today and that did not fix my problem.
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Apr 5, 2010
I'm new to BlackBerry and have my curve 8520 recently.I created a Gmail account but it doesn't download the old emails from my inbox, just push the new emails coming in.I searched and being told by my service provider that blackberry doesn't retrieve old emails, is there any other way beside this to get emails push to my bb?
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Apr 27, 2012
What is the purpose of adding your email address to the messaging options
Info:
iPhone 3GS
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Dec 2, 2010
I'm trying to modify my text message options. In the message list window I press the Blacberry key, scroll down and select 'options' - the options page pops up for about a second, and then I'm taken back to message list. I'm able to open email and other options windows without an issue - this only happens for text message options. Any ideas?
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May 11, 2011
how to put apps and menu options into favorites tray?
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Nov 10, 2010
I would like to know if you can delete recent pages in the browser options as I do not like to keep them visable.
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Jul 20, 2011
What options do I have for an automatic sync between outlook calender and my bb torch
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Feb 28, 2012
I got my first BB (8520) two weeks ago, and I still have not managed to get the email and MMS setup. If I go to messages, there is only SMS and email, no MMS options.. And when I try to set the email there is only the Enterprise option, I wanna set it up with my gmail.
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Aug 21, 2010
Numerous problems with the way the calendar app saves old appointments. I've got a BB Torch 9800 running version 6.0 bundle 695 interfaced with a Mac. When I try to set the options for the calendar to keep appointments forever, it keeps reverting back to saving them for 60 days deleting the older appointments. It is not saving my options correctly. I've tried a battery reset, but no change. Does anyone have some insight into this?
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Dec 23, 2011
I just bought a brand new 9860 Torch today and all of a sudden I cannot open the options menu to change settings. Also I cannot view my network and connections to see whether my data service is turned on. I am currently not receiving data on my device. This is alarming as I spent a small fortune to acquire this device today. Again I discovered to my horror the earpiece jack does not hold in the port of my device and unable to listen to music via handsfree. The options icon on the home screen does not open at all when I touch it.Instead it freezes. Same with the network and connections options under network connections.
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May 29, 2010
With the upgrade we got the ability to Delete mail off the server for POP3 (i.e., Yahoo.) But we lost in other areas here is what is happening: I have Yahoo and Gmail through the N900 email client. Both only receive mail when you hit Send/Receive. I have selected in Settings to update email every 15 minutes. For Yahoo it will update (you see the time change) but no mail will show up. So it's going through the motions but not executing. For Gmail there is no update the time doesn't change nothing happens. Every now and again mail will show up during the day very sporadic - certainly not when you have selected to "update" the mail. When you wake up in the morning Yahoo will say you have no mail you can hit send/receive manually but I have had to turn off the phone and turn it back on to get Yahoo rolling again. Gmail will have mail no idea when it came in overnight but at least it's there. I have deleted and reinstalled the mail accounts off the N900 several times to no avail.
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Jun 15, 2010
I used the Email Settings to delete two email addresses I used to use from my Blackberry.The folders are now gone and the email addresses do not show up under Email Settings any longer.HOWEVER, when I go to my messages folder under Options then Inbox Settings,I still see those email addresses just with the Check Box checked off from them under Email Accounts.Is there a way to delete these from this list?
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