I'm trying to add a second email account but no matter which path I choose, whenever I press on options, nothing happens. my phone doesn't recognise it.Also, the email account I currently have keeps losing my emails once i've read them.i've checked my settings and there is nothing to change. When i go online, the same emails have been deleted from my mailbox.
I wonder whether this is a coincidence: I just activated access to my gmail box on my BB Torch, in addition to the enterprise email that's be working on the device all along. While I can send/receive from either box, I just discovered that when I hit the Menu key in either box and scroll down to Options, and try to click on it, I get nothing. I seem to remember that I used to define several email preferences using this function.
View 3 Replies View RelatedWhen you click on emails in the BB Device, once you click on BB symbol on the Device, you will get to see the list of things available and in those listings i am unable to see options.
I have tried resending IT policy from BES server 4.1.7 where BB device is setup for exchange 2003 email. Also tried siwtching off the device, taking out the battery for a minute, reinserting and turning it ON again. Still no luck with that Options what i am looking for.
how do i get that options appearing back on BB device.
when I am in the email (Messages) folder and open up the menu the "Options" selection is available but when selected nothing happens. Previously it had worked OK just more recently the issue has occurred for no reason I can particularly specify.Consequently I cannot change any of my email settings (Signature, views etc) which is getting inconvenient now!I am using a work enterprise (BES) activated phone and have tried usual tricks i.e. Battery removal, software updates etc.
View 9 Replies View RelatedI've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
View 9 Replies View RelatedWhen I change the email server on the adavanced options I got an error that says something like: error connecting with the server. And the change I did is not saved. I need to do this because my email is not been hosted with my domain.
View 1 Replies View RelatedWhenever I select "Options" from the BB Menu button's drop down list on my Torch 9800, the screen flashes, then goes back to my home screen. It has been this way for quite a while (nearly a year) and I am thinking that there is a permission that was inadverdently disabled. It does not work whether i use the native BB6 theme or others i have downloaded. how to make "Options" option start working again?
View 2 Replies View RelatedWhen I try to go to Options inside my Mail icon, it does not react anymore...does nothing...and I cant update may mail ptions, etc...how to restablish it? Can I reinstall all the system without loosing my data, for example?
View 1 Replies View RelatedClicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".
In order under Options the list is as follows:
1. Sounds and Ring Tones
2. Network Connections
3. Display
4. Typing and Input
5. Device
6. Call Management
7. Security
8. Accessibility
9. Third Party Applications
Where is ADVANCED OPTIONS?
Device Software Version: 6.0.0.600Desktop Software Version: 6.1.0.35
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
my wife's brand new 9810 to access a pop/imap account on a server where SSL/TLS is mandatory.
Background -- I'm the server admin. I can access e-mail on the same server/domain from my 9700 Bold running OS 6 - I can do SSL/TLS connections to e-mail just fine.
When I look at the server-side logs when the 9810 is attempting to connect, I see that the SSL/TLS session is not getting established - hence the username/password is never being sent to the server.
The 9810 is running OS 7.1.x - is this version of the OS buggy?
I just got a new Blackberry Torch 9860, before I had a Bold 9800. I had two different e-mail addresses set up on the Bold, but for some reason I can only set up one of them on the new Torch. The e-mal address that is connected with my blackberry ID can not be set up anymore.
View 3 Replies View RelatedI have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.
View 2 Replies View RelatedAfter updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.
View 2 Replies View RelatedI was using another sim card for a couple of weeks. During that time I changed my passwords in both of my Gmail accounts. Now that I went back to my old sim card I got a message in my email accounts telling me that I have to validate the passwords, so I went to Email Settings but I got a message saying: "The application has encountered an error and cannot continue".
View 3 Replies View RelatedTrying to get my email account onto my Blackberry Torch 9800.I go into Setup and select Email Accounts. Then it goes straight into "Enterprise Activation" , after watching the demo video on this there should be an option to choose Internet accounts, but this step is getting skipped with no way to go back.
View 2 Replies View Relatedwhen I press my email icon on my Torch9800, it automatically goes to my text messages, it won't let me open my emails.
View 3 Replies View Relatedi can't set my personal e mailoptions, there's only the possebility for a blackberry enterprise server and not for a personal account i have a blackberry 9300
View 1 Replies View RelatedI don't see any options to add a podcast - anybody else have any luck?
View 5 Replies View RelatedUntil recently after reading a message and then closing the message, I was able to hover over a message and a series of options would appear eg: Mark unopened, Reply etc. I can't get this to happen anymore. Is there a setting I can change for this to occur?
View 2 Replies View RelatedMy Torch will not let me into options. When I click on options it just hangs unless I press the hang-up button. Each time I reboot it I get an uncaught exception error - No Application. Its running the latest approved version of the OS from Orange. It also did this with he previous OS bundle so I do not suspect its a patch issue.
View 1 Replies View RelatedI had to exchage my Torch yesterday....due to constant reboots and buttons getting loose.But now I can't get my BIS email (att.blackberry.net) working. I called AT&T and was on the phone for like 2 hours and they were clueless. Has anyone had this same problem or know how to get it working without creating a new email.
View 9 Replies View RelatedI have a Blackberry Torch 9800 and my OS is V6.0.0.723. My carrier is AT&T.I am having issues trying to send a TEXT MESSAGE to an EMAIL address. I do not have a data plan.I have a friend that sends me emails from his PC to my CellNumber@txt.att.net and I received them as TEXT MESSAGES. I then reply to that same TEXT MESSAGE and he receives it in his email on his PC.But when I try to send (not just reply) a new TEXT MESSAGE to his EMAIL address, it fails. I get a little red clock for a while, then nothing.I have spoke to AT&T and they say it should work.My friend is also on AT&T, and he too does not have a data plan, and he sends TEXTS to his EMAIL address all the time without challenge. He does not have a Blackberry.
View 4 Replies View RelatedI think this subject has been talked about before, but I can't find anywhere that has a successful result to my "problem". My email has been working fine, then nothing. I've got an Aol account for my email but they are not getting sent to my BB Torch anymore. I get the message "Your device had a problem connecting to the server" when I try to access the email account in Setup. I've tried: Taking the battery out ... Waiting.... Taking the battery and sim card out... Waiting... Hitting my head against a brick wall (only joking, but that will happen soon if I don't get this fixed) Deleting the CMIME, for the email account I'm using, out of the service book? Re registering the handset Nothing works
View 1 Replies View RelatedMy blackberry torch 1 email account setup is not working..how can I fix it?
View 1 Replies View RelatedI do know that 9360 requires a bb plan + 3g plan to be able to surf the net and stuffs. As of now, I do not have any problems with those but I just can't find the option to set up my internet email. Whenever i go to the set up email option, it automatically shows me an enterprise email activation.
View 3 Replies View RelatedI recently upgraded to OS6 2333 from OS Everything works fine EXCEPT I cannot not access "options" from messages. It shows up on the menu, but when I press it, nothing happens!
View 9 Replies View RelatedI can't enable "Force GPU rendering" under "Developer options" as every time I check this box and leave the page, when I come back I find the option disabled.
View 1 Replies View RelatedRecently switch jobs and had my Torch removed from former employers BES. Received confirmation that it was completed and emails stopped as expected. However, return address if found and password requirements stayed on the phone. Brought phone to Verizon service tech with the intentions to wipe phone. They were unable to perform function as the options feature and icon are missing. Service tech believed that it was removed or hidden as part of former employers security. Former employers IT group claims not to remove functions on BB phones and phone must be defective. Phone has served me well with no complaints. Would like to use it with new employers BES. Anyone know how to wipe or restore. Nothing on this phone is important. Running Software Version 7.1 Bundle 1737
View 5 Replies View RelatedI connected my 9800 torch to for a back up I noticed there is an software update.Once the update was complete, my phone was reset to factory settings. I reloaded the back up files of all my contacts but can not get my BBM, Email, facebook to work anymore.The same type off message gets given that I do not have a service plan that supports this application (FB), BBM just hangs and no message gets sent or delivered and as for the email it just says service connection is unavailable.I am currently traveling and is using the phone on wifi only as there is no signal available. All other internet based applications work. Phone works when I am in signal range.
View 1 Replies View RelatedI am changing the "Display Style" to single messages instead of group by subject. I save it, go to email folder and everything is still grouped by subject. I removed the battery to reset and it didn't work.
View 1 Replies View Related