BB Torch :: 9860 Won't Go Into Options And Hangs

Nov 8, 2012

My Torch will not let me into options. When I click on options it just hangs unless I press the hang-up button. Each time I reboot it I get an uncaught exception error - No Application. Its running the latest approved version of the OS from Orange. It also did this with he previous OS bundle so I do not suspect its a patch issue.

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BB Torch :: 9860 Hangs During Booting?

Mar 27, 2012

I bought a BB Torch 9860 a week back. Yesterday night the handset got switched off as the battery had exhausted. In the morning when I was trying to switch it on it was not coming on. I put on charging, there was no indication of charging for some time then it started booting. The booting indicator (the line which indicates that the handset is being booted) went half way and stopped. The system did not respond to switch off button. The battery was removed and put back to restart. Every time it boots to half line and hangs.

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BB Torch :: 9860 - Cannot Open Options Menu To Change Settings

Dec 23, 2011

I just bought a brand new 9860 Torch today and all of a sudden I cannot open the options menu to change settings. Also I cannot view my network and connections to see whether my data service is turned on. I am currently not receiving data on my device. This is alarming as I spent a small fortune to acquire this device today. Again I discovered to my horror the earpiece jack does not hold in the port of my device and unable to listen to music via handsfree. The options icon on the home screen does not open at all when I touch it.Instead it freezes. Same with the network and connections options under network connections.

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BB Torch :: "Advanced Options" Missing From Options?

Jan 19, 2011

Clicking on Options from home screen, does not show the menu item "advanced options". It used to be there nut now is gone. It "was" the last menu item in the option but now the last one is "Third Party Apps".

In order under Options the list is as follows:

1. Sounds and Ring Tones
2. Network Connections
3. Display
4. Typing and Input
5. Device
6. Call Management
7. Security
8. Accessibility
9. Third Party Applications


Device Software Version: Software Version:

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BB Torch :: Adobe Flash Videos Not Working On Torch 9860

Oct 19, 2011

i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.

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BB Torch :: 9860 3G Not Working?

Jan 10, 2012

i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.

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BB Torch :: 9860 Downgrade From Os 7 To Os 5?

Sep 19, 2012

how to downgrade the blackberry 9860 os from os 7 to os 6 or 5?

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BB Torch :: 9860 Keeps Turning Itself?

Jan 8, 2012

i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.

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BB Torch :: No Signal For 9860

Aug 24, 2012

Just purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0

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BB Torch :: No Sound On 9860?

Jul 30, 2012

Since this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.

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BB Torch :: 9860 Could Not Sync

Aug 24, 2012

My torch 9860 could not sync. more than 70 contacts from outlook

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BB Torch :: 9860 Is Not Using Wifi?

Jan 14, 2012

i got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.

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BB Torch :: 9860 Id Not Working?

Nov 22, 2011

I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.

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BB Torch :: 9860 Will Not Boot?

Feb 5, 2012

Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.

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BB Torch :: Why G3 Is Not Working At 9860

Jun 23, 2012

i purchased BB 9860 on week ago. i am disappointed,

(i) why mobily sim (Saudia) not working. G3 is not activiate.

(ii) what is radio off? what does it mean

(iii) i want to install viop application (mobile dialer) how?

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BB Torch :: Can't Login 9860 ID

Oct 5, 2012

I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.

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BB Torch :: 9860 Is Not Using Wifi At All

Sep 14, 2011

I purchased BB Torch 9860 before two days and I already have plan for the data package (200 mb). I connected it to my WiFi at home and it shows that it's connected. Now when I'm at home and I want to surf the internet, it's using the carrier data package, but I want it to use the WiFi. I searched all over and I can't find any solution. any help? Notes: On the home screen, I can see my carrier name (Etisalat) and my WiFi network name. When I go to "Manage Connections", it shows that I'm connected to the WiFi network; but I've never seen the WiFi signal icon in blue or green or any color than grey (which means the BB is not using the WiFi at all) I want to set the default internet access as WiFi. but How ?! Some people told me that it will switch automatically between WiFi and data package, but as far as I see, it's not switching at all. This is my WiFi Diagnosis Report: Wi-Fi Current Profile: Wael Netword SSID: Wael Netword AP MAC Address: 00:25:9C1:F4:82 Security Type: WPA Personal Local IP Address: Signal Level: -63 dBm Connection Data Rate: 48 Mbps Status: Network acquired VPN Current Profile:Concentrator Address:Contact: N/A Authentication: N/A Secure Device IP:Status: VPN profile is not found. BlackBerry Infrastructure Connecting: Error Authenticating router: N/A Authenticating server: N/A Empower your Business with BlackBerry® and Mobile Solutions from Etisalat

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BB Torch :: 9860 Maps For PRD-33124-023?

Jan 12, 2012

ineed help on how to fix my GPX maps, i have purchased this torch 9860 3 month ago, and a month after i purchased this phone i found out that there is no maps available in it, so i tried to complained this to the supplier and they have replaced it immediately, after replacing hte unit, still map is not availble. i need your help on how to load a map,Map loader data is available icon are there, in application management maps is there, but whenever i am opening the maps application, it does not show any maps.

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BB Torch :: 9860 RAM And Storage Memory?

Jan 15, 2012

I got my 9860 last week. Everything seems OK except occasionally the phone just stalls for a second or two before I can regain my control. When I checked my phone's memory from Options page, I was surprised to get the following information. I then validated the information with an app called "BeInfo Lite". This is very different from the 9860 specification where I should have 768MB RAM and 4GB storage memory. Phone Options->Device->Storage: Application Storage - Free Space: 150.3MB Built-in Media Storage: Total 2.5 GB, Free 2.2 GB The app "BeInfo Lite" shows the following: Flash Memory (RAM): Total: 512.93MB, Free: 149.7MB, Used: 363.23MB Storage Memory: Total: 2.58 GB, Free: 2.23 GB, Used: 350.78 MB Is there anything wrong on my phone?

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BB Torch :: 9860 Will Not Power On, BUG Fix Needed?

Nov 2, 2011

This is a software issue, for sure. I've removed battery, sim, memory, still no power up. New battery in shop fully charged put in, still no power up. Phone call to O2 will replace in the morning.ooking at the boards, theres a common issue out there. Software, not hardware.So I tried following a Blackberry 7 upgrade offered by the Desktop manager, which incidently recognised I had a 9860 - so something is talking! - Unable to reconnect to the device during a multi-stage load operation. is the only result I get as I've followed the Device Software update , Bundle 1645 is being offered but it fails the install .At the start it downloads 497 modules, then startsErasing applications(!!). But fails on the next stage.I also read that connecting the 9860 and pressing ctrl + alt + del would active the phone, all it did (even that was surprising) was let me see a Battery sign on the screen. However interesting that was it soon disappeared.

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BB Torch :: 9860 With Wrong 3G Bands?

Dec 5, 2012

I bought a BB Torch 9860 in USA, and I live in Argentina, and as I couldn't get 3G on it I was searching and I foun out that I got a wrong 3G bands units. mine is model RDQ71UW with bands 1-4-8, and local mobile provider here, Claro, explained to me that I need the bands 1-2-5-6, that I understand is on model RDP71UW.I also understand that it is not something that could gets re-configured.So I should buy a correct unit and try to sell this one, is that right?Is not possible to get this model in Argentina because we have many limitations to importations. at the States do they sell/use boht models? so, in that case I could get the correct one there, and also offer mine there, correct?What countries or regions uses each of those models?

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BB Torch :: Protect Does Not Work For 9860

Dec 23, 2011

I have a BB Torch 9860 and I've been trying to connect it to the bb protect (I installed the app in my BB, but it doesn't connect to the BB protect website, it shows "connecting" and stays like that for days!). I don't have a BES.

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BB Torch :: 9860 Sound Is Not Working

Oct 26, 2011

I got a BB torch 9860 a couple of days ago . After sometime I start working on the phone, the phone gets stuck and the sound doesnt work. Everything else is normally working.

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BB Torch :: Broke The Screen Of 9860?

Sep 25, 2011

I broke the screen of my BB torch 9860, what's my solution to remplace?

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BB Torch :: 9860 Can Logon To The App-World

Jun 30, 2012

my problem that i want to purchase some software and what ever password i will provide the devide will inform me that "Unable to lohin to your BB ID account" :

1. i know my password.

2. i reset my password several times.

3. i can access my account from the PC (browser).

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BB Torch :: Can't Use The Browser And Other Apps On 9860

Mar 4, 2012

I'm having problem with my BB 9860. It appears that my phone is connected to Wifi but when I tried to use the Browser and other apps, it's says "Unable to Connect on the Internet".

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BB Torch :: Email Set Up On Model 9860

Jul 13, 2012

have new sim card and wan to set up email account on model 9860, but once I am in the setting. I do not have internet mail account set up or manage an existing email account, or create a new account. I only have enterprise account set up. I am a private phone user not a company user Help

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BB Torch :: How To Use Alt+O Shortcut On 9860 Handset

Sep 8, 2010

previously with the Bold 9900 i can use the Alt + O shortcut to view outgoing emails and Alt + I to view incoming emails.

With the BB 9860 there is no physical QWERTY keyboard so how do i view only outgoing emails as above?!

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BB Torch :: Installing Music On 9860

Jan 8, 2012

I am having trouble installing music from my itunes library on my windows 7 64 bit computer. I got a message saying music could not be synced because of error and when I tried to uninstall/reinstal blackberry destop I could not and got message error 2738 could not access VBScription runtime for custom action. get my music on to 9860?

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BB Torch :: Cannot View My Files On This App On 9860

Dec 5, 2011

I cannot view my files on this app on my Blackberry 9860.It recognizes my Devices but tells me there are no files or folders.

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BB Torch :: 9860 Turn Off Even If It Is Locked

May 14, 2012

When my 9860 torch is locked, the hanging off button is the only one which keep running.So if you press it for few seconds the phone wil will be stopped?How can i do to lock it ?

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