BB Torch :: 9860 - Cannot Open Options Menu To Change Settings
Dec 23, 2011
I just bought a brand new 9860 Torch today and all of a sudden I cannot open the options menu to change settings. Also I cannot view my network and connections to see whether my data service is turned on. I am currently not receiving data on my device. This is alarming as I spent a small fortune to acquire this device today. Again I discovered to my horror the earpiece jack does not hold in the port of my device and unable to listen to music via handsfree. The options icon on the home screen does not open at all when I touch it.Instead it freezes. Same with the network and connections options under network connections.
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Nov 8, 2012
My Torch will not let me into options. When I click on options it just hangs unless I press the hang-up button. Each time I reboot it I get an uncaught exception error - No Application. Its running the latest approved version of the OS from Orange. It also did this with he previous OS bundle so I do not suspect its a patch issue.
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Feb 7, 2015
I'm trying to access my HTC one m8 settings menu to get to the developers options, but the Sorry! Error message keeps popping up.
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Jun 18, 2015
How do you change the menu options? And by menu, I mean when you use the drop down notification bar and tap the icon in the upper right. On mine, I have "Owner", Brightness, Settings, etc. I'd really like be able to silence my phone from this menu. There are more spaces, so I feel like I should be able to change what's on there. And also, how do I set myself as the owner?
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Jan 23, 2012
I've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
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Dec 3, 2010
I was trying to get this new Facebook Places working and did something that seemed to work for a few 8520 users - Update the OS through the Desktop Software. I updated to the latest one and when I go Options > Advanced Options > Location Settings (It used to be GPS Settings or something similar, not Location Settings) I used to get GPS none and be able to switch my Location Services off and on. Since updating, I only get GPS none and Location Services off, no option to change either.
BB Maps used to find my location fine, Foursquare was good at finding very nearby locations so it must work using something other than GPS. I've updated everything only to try and get bloody FB Places working and it's not even worth it, I can't even use BB Maps now!I've tried re-installing maps and Foursquare but neither can find my location anymore so I believe it was something to do with the update.
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May 11, 2011
how to put apps and menu options into favorites tray?
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Jun 27, 2013
I can't open the settings menu - it just keeps crashing.
It started today and the phone had been getting really hot and draining battery at twice the speed it normally does, so I wanted to check battery usage in settings, which is when i discovered the fault.
Whether I try to access it through the main icon or via the pull-down tray icon, it just flashed white as if it was opening a new window, then returned to the menu.
I figured it was a case of hard reset as, due to the fact settings was unavailable, I couldn't even check for a new software update. So anyway, I hard reset and the problem is still there.
What's weirder is for the first 40 minutes or so it crashed in the same way as before, now it pops up and says 'sorry this crashed, would you like to send an error report'.
So I did. the error report says 'report type: crash, package name 'com.android.settings' ....
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Mar 1, 2012
Just picked up a Torch 9860 from Verizon on Wednesday to replace my ailing Storm 2. I was assured by the salesperson that I'd be able to go home and transfer data from my old phone to the new one using the Desktop Manager (I had not previously used this software). Long story short, I tried to download the Desktop Manager to three different computers without success, each time getting the same error message stating that ....C++ 2008 Distributable... needed to be on my computer. So dead end there.
Then the fun really begins. I set up my email account on the Torch and it will receive emails, but I can't open any of them. Tried the Browser- it won't connect to the internet either. This is a brand new phone, right out of the box! I've installed no apps, nothing, stock out of the box!
I went to the Verizon store yesterday and they were able to transfer my contacts over from my old phone but also could not get it to open messages or connect to the web. I can use the phone and text, but that's it.
If I can't download Desktop Manager or connect to the web,
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Jun 22, 2011
when I am in the email (Messages) folder and open up the menu the "Options" selection is available but when selected nothing happens. Previously it had worked OK just more recently the issue has occurred for no reason I can particularly specify.Consequently I cannot change any of my email settings (Signature, views etc) which is getting inconvenient now!I am using a work enterprise (BES) activated phone and have tried usual tricks i.e. Battery removal, software updates etc.
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Mar 23, 2012
I selected silent from Sound and Alerts when I was in cofernce, now when touch on Sound and Alerts, It doesn't open, i tried to get into setup and try to open it, it doesn't open, my fone in silent mode.
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Dec 2, 2010
I'm trying to modify my text message options. In the message list window I press the Blacberry key, scroll down and select 'options' - the options page pops up for about a second, and then I'm taken back to message list. I'm able to open email and other options windows without an issue - this only happens for text message options. Any ideas?
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Oct 12, 2011
I wanted to change the old 9800 to the new 9860 so I did the procedure of device switch. Everything went ok but the email account. the new device can't contact the server. I have been trying for several times with no success.
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Dec 6, 2010
When I change the email server on the adavanced options I got an error that says something like: error connecting with the server. And the change I did is not saved. I need to do this because my email is not been hosted with my domain.
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Dec 17, 2011
Whenever I select "Options" from the BB Menu button's drop down list on my Torch 9800, the screen flashes, then goes back to my home screen. It has been this way for quite a while (nearly a year) and I am thinking that there is a permission that was inadverdently disabled. It does not work whether i use the native BB6 theme or others i have downloaded. how to make "Options" option start working again?
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Apr 10, 2015
I haven't found any way to change notification settings (silent/priority/sound) in Xperia Z2 when listening music or if music app is running after listening music. I have tried with different music apps (Walkman, Google Music, Spotify) and problem is present with all music apps. This problem came with Android 5.0 (Lollipop) upgrade. If I want to change notifications, I have to stop the music and close the music app. With KitKat I could just press the power button longer and get the notification settings, but not anymore with Android 5.0.
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Jul 4, 2011
I was out of my AT&T service area for the weekend and could not access a 3G network.When I returned, my email folders won't open and the screen freezes.The only way to release the screen is to reset it, but the email folders still will not open.
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Aug 23, 2010
When I had my 8310 curve there were a crapload of options in the brower settings and one of them was to select which type of brower it viewed the webpage as, (blackberry, IE, etc.)
anyways, I'd like to know if this option still exists, because I'm trying to access a mobile website but its coming up as the full website. When I tried putting an m. in front of the website it didnt work so I'm not sure how to access it.
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May 4, 2012
I'm not receiving any mail anymore from one of the two email addresses I have on my Blackberry Torch. I recently changed the password online for that email, but not on the blackberry website yet because I fail to log in. when I enter my username, or PIn, it says it will send the info to my device, but that obviously doesn't work. How to proceed?
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Apr 15, 2012
keys menu and scape do not work in 9860?
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Sep 8, 2010
How come? I am using AT&T and I don't change any settings. is this known issue?
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Jun 28, 2011
I am unable to change any of my ring settings since the first time I changed them. Every time I try to open the sounds for selected profile button it acts like its going to open but just goes back to the same Change sounds and alerts screen.
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Mar 14, 2010
I received a N97 today(from out my country). I put my sim in, i can recive or make calls, however many of the phones menu options are missing. There is no wifi menu, when i tried to connect via Suite, phone didn't show me suite, in mass storage usb it shows me total memory is less than 1 mega, and when i try to enter other applications like "My Nokia" i get "Not allowed now" message. Is the phone locked or something? Can i fix it or should i take it to a service?
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Nov 25, 2012
I have not had my blackberry curve very long but I seem to have lost half of my messenger menu options. I can no longer invite people to join and only have the group options available. How to restore my menu?
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Mar 1, 2011
When I open my browser it keeps freezing, and if I press the Blackberry button to open the menu screen, it won't work. All I can use is the "back" button. I can't close the browser down completely, select, copy, anything at all.
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Jul 18, 2011
I recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
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Dec 1, 2011
Blackberry desktop software informed me about new updates. I said OK.I'm now running with release 6.0 bundle 2554 but but :
- I loose all my configurations (entreprise mail box, Wifi registrered, all my applications, so everything....
- I can't change the language : it alwas stays in Englisk (without any other choice in the personalization menu?How ti proceed ?
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Aug 12, 2011
how do i acess advance options , every time i goto options it comes up with a basic screen theres no menu for advanced options??
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Jan 14, 2015
I recently upgraded to the G3 (from an iPhone) and had a lot of trouble with call quality on the first phone so I switched to the S5. Long story short, I'm back to the G3 and am having some trouble with the new phone. The colors on the screen looked somewhat washed out and the camera isn't nearly as fast as the first phone - seems to take 3-5 seconds between shots to be able to take a photo (with just the 3 dots visible) or for the shutter button to reappear. It's the same whether HDR is on or off and if I swap down to 10mp I notice a lot of grain.
Colors looked washed out, faces had a blue tone and pictures were blurry. I did a soft reset and I also unmounted and remounted the SD card - no change. Finally, I noticed a Developer Options menu. After digging around on the internet, I thought this is a hidden menu that has to be unlocked? I decided to do a factory reset; the developer options menu disappeared, photos look much better although some pictures are still blurred and the screen looks much warmer. I have the Black G3 on Sprint and my Sprint Zone keeps saying there is an update but when I click on it, it pops up a message that says, "Update cancelled."
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Apr 6, 2012
how do i change my text message settings so i can send a text message as a whole instead of 2 different messages and also recieve them as a whole message instead of in 2 parts
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Feb 24, 2012
I recently created a back up of my phone. I followed the wrong advice and wiped the phone. So I went back and restored my back up. Everything backed up, however, the phone went back to default everything, selecting any tab or icon on the set up page will lock the phone when you try to back out or close, and emails cannot be configured - the emails reloaded but I cannot send, receive, or change any email settings - I get error message"unable to open email setup application. contact your wireless service provider." The MAIN issue now is my wireless service provider is not aware of this problem and they keep trying to send me updates via email not accepting that I cannot get my emails from my phone anymore. and are baffled that removing the battery and restarting isn't working?
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