BB Torch :: Change The Old 9800 To The New 9860?
Oct 12, 2011
I wanted to change the old 9800 to the new 9860 so I did the procedure of device switch. Everything went ok but the email account. the new device can't contact the server. I have been trying for several times with no success.
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Feb 23, 2012
I had a Blackberry Torch 9800 at&t version and after a while, the sound just would no longer go through the earphones and would only come out the external speaker, I figured the problem was hardware failure so I upgraded to Blackberry Torch 9860.....and now the new 9860 that I have had for barely a month is doing the same thing.
Two consecutive phones doing exactly the same thing makes me think the problem is not hardware but rather software related......is there some setting in the phone somewhere that controls where the sound comes out? I want to be able use my earphones so I don't disturb everyone else at work.
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May 8, 2010
I restored my files from my 9800 to 9860 each time I turn of the phone majority of the sms messages just disappear, leaving just a few like 11 out of 2000 but when I use my torch 9800 the messages are always there. Is anyone having same problems. I have to do a restore from my backed up file to get my sms messages back.
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Dec 23, 2011
I just bought a brand new 9860 Torch today and all of a sudden I cannot open the options menu to change settings. Also I cannot view my network and connections to see whether my data service is turned on. I am currently not receiving data on my device. This is alarming as I spent a small fortune to acquire this device today. Again I discovered to my horror the earpiece jack does not hold in the port of my device and unable to listen to music via handsfree. The options icon on the home screen does not open at all when I touch it.Instead it freezes. Same with the network and connections options under network connections.
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Sep 8, 2010
How come? I am using AT&T and I don't change any settings. is this known issue?
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Jun 18, 2012
Is there any authorized shop that I can go to the have my housing changed?
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Aug 13, 2010
I just purchased the 9800 and I need to change my default browser. On the 9700 you can go to Settings/Options/Advanced Options/Browser and then change the default browser settings.
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Aug 27, 2010
How do I change the device name, at the beggining of setup it asked me for a name and i put the wrong one, how do i change it, when i get a message and reply it says the wrong name.
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Sep 2, 2011
I tried to change my e mail address, but I can't edit it on "Default Services".
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Aug 14, 2010
It was under the setup up folder on my new torch. I followed the on screen instructions to set it up on the phone then it said go to URL...website to use it. It then deleted that app icon from the setup menu.
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Jan 18, 2012
How do I change my browser on my torch 9800 to internet explorer?
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Sep 2, 2010
How do you change what is listed on the external display? The help site says to click options, display, external notifications but it is not listed as an option on my Torch.I'd like to remove calendar from external notifications b/c every time I open them to read a new message, I have to scroll down through all of my appointments for the next month,
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Sep 19, 2011
I am having problems with setting up my email account on my BlackBerry Torch 9800. Tried downgrading the os or even upgrading I still cannot setup the email. Every time I try intergrating my email it says "Device change failed.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Aug 11, 2010
I have already installed the new Desktop Manager 6.0 that I downloaded from the RIM site.
I am thinking the safest way to not have a problem is the just restore my 9800 data from a back up rather than do the Switch Device thing. Anyone worried it might bring erroneous crap into the new 6.0 OS.
Maybe it would be better to redo my settings after the data install to make sure all is clean and working correctly. Some of the 5.0 setting would not be applicable to the new 6.0 software.
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Aug 3, 2010
Title speaks for its self. They just posted on there wall they will be offering it. No details as to when/price.
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Jan 10, 2012
i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
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Sep 19, 2012
how to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
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Jan 8, 2012
i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
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Aug 24, 2012
Just purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
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Jul 30, 2012
Since this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
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Aug 24, 2012
My torch 9860 could not sync. more than 70 contacts from outlook
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Jan 14, 2012
i got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.
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Nov 22, 2011
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
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Feb 5, 2012
Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
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Jun 23, 2012
i purchased BB 9860 on week ago. i am disappointed,
(i) why mobily sim (Saudia) not working. G3 is not activiate.
(ii) what is radio off? what does it mean
(iii) i want to install viop application (mobile dialer) how?
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Oct 5, 2012
I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.
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Sep 14, 2011
I purchased BB Torch 9860 before two days and I already have plan for the data package (200 mb). I connected it to my WiFi at home and it shows that it's connected. Now when I'm at home and I want to surf the internet, it's using the carrier data package, but I want it to use the WiFi. I searched all over and I can't find any solution. any help? Notes: On the home screen, I can see my carrier name (Etisalat) and my WiFi network name. When I go to "Manage Connections", it shows that I'm connected to the WiFi network; but I've never seen the WiFi signal icon in blue or green or any color than grey (which means the BB is not using the WiFi at all) I want to set the default internet access as WiFi. but How ?! Some people told me that it will switch automatically between WiFi and data package, but as far as I see, it's not switching at all. This is my WiFi Diagnosis Report: Wi-Fi Current Profile: Wael Netword SSID: Wael Netword AP MAC Address: 00:25:9C1:F4:82 Security Type: WPA Personal Local IP Address: 192.168.1.101 Signal Level: -63 dBm Connection Data Rate: 48 Mbps Status: Network acquired VPN Current Profile:Concentrator Address:Contact: N/A Authentication: N/A Secure Device IP:Status: VPN profile is not found. BlackBerry Infrastructure Connecting: Error Authenticating router: N/A Authenticating server: N/A Empower your Business with BlackBerry® and Mobile Solutions from Etisalat
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