HTC One M7 :: Cannot Open Settings Menu - Keeps Crashing
Jun 27, 2013
I can't open the settings menu - it just keeps crashing.
It started today and the phone had been getting really hot and draining battery at twice the speed it normally does, so I wanted to check battery usage in settings, which is when i discovered the fault.
Whether I try to access it through the main icon or via the pull-down tray icon, it just flashed white as if it was opening a new window, then returned to the menu.
I figured it was a case of hard reset as, due to the fact settings was unavailable, I couldn't even check for a new software update. So anyway, I hard reset and the problem is still there.
What's weirder is for the first 40 minutes or so it crashed in the same way as before, now it pops up and says 'sorry this crashed, would you like to send an error report'.
So I did. the error report says 'report type: crash, package name 'com.android.settings' ....
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This is what comes up when it crashes:
I literally just got this phone after I had to send in my previous HTC One which was exhibiting a different slew of problems (purple haze and being perpetually "awake"). Needless to say, I'm very frustrated. Can you all think of anything else I should try before having to send in a second phone in two weeks?
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http://www.Internet.com/watch?v=gmush9luyom
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