I have recently updated my Blackberry to a Torch 9860. Since doing so I have lost my e-mails. I am still receiving them to my Virgin media account on my laptop but can't access them on my Blackberry, My network provider is Vodafone UK and I have spent literally hours (over several days) on the phone with them trying to rectify this. They have disconnected and reconnected me goodness knows how many times and as far as they can see there is no fault. The only e-mails I receive are from the Activation Server when they do this. Nothing else has come through. They have finally concluded that the fault must be on the Blackberry Server
Using the blackberry desktop software, I just updated to:6.0 Bundle 3049 v6.0.0.706 and Platform 6.6.0.246 Once completed, I can not get my email on my account to work. I try to go into Setup but it's saying that it can't open the email setup application and to contact my wireless provider. At the moment I can only use the Wi-Fi connection and don't have access to a mobile signal.I can access the internet, twitter, and facebook, but can not get or send messages through my email account setup on the phone.
I have a Blackberry Torch 9800, with 3 email accounts running. I triend loading a 4th. this is what i do:Setup--->Email Accounts--->Internet Mail Account--->After I click Internet Mail Account, nothing happens. I also tried going to one of the other mailboxes and clicking "Options" from there, still nothing happens.
my wife's brand new 9810 to access a pop/imap account on a server where SSL/TLS is mandatory.
Background -- I'm the server admin. I can access e-mail on the same server/domain from my 9700 Bold running OS 6 - I can do SSL/TLS connections to e-mail just fine.
When I look at the server-side logs when the 9810 is attempting to connect, I see that the SSL/TLS session is not getting established - hence the username/password is never being sent to the server.
The 9810 is running OS 7.1.x - is this version of the OS buggy?
I've just updated to 6.0 Bundle 2342 and when I try to access to config / email accounts / Internet Mail Account... It just loads for a second and then returns to the config menu.
I have created an email address with an @blackberry.com ending, and I cannot access it on my phone, and now there are password issues and my password was emailed to my blackberry email account which of course I cannot access for some reason
I just got an email on my phone saying that I need to validate the password for the email I had registered on my phone. So I went to the setup and clicked the Email Accounts option and nothing happened. I tried pressing again and it won't open up the settings for the email accounts setup.
i have been unable to access my email setup. I click on the icon and most times nothing happens, other times it goes to the next screen but that's it. I also can't access my personal email on the phone. Both my bb email acct and personal are there but only the bb email works. Is there a way to reinstall the email set up software or somewhere I can take the phone to have it done?
I've tried to access the email options menu in several different ways and can't. It has been missing since I first received the phone some months ago and no one can tell me why. What can I do to remedy this?
I changed my gmail password today on my laptop.Blackberry then sent me an email telling me to go to my email settings under "setup" to set up my new password. However, whenever I try to access the "internet email account" option from the email accounts setup page, I automatically get transferred back to the setup page. When I tried to access "internet email account" a few times in a row, my blackberry froze and I had to restart it.Consequently, I cannot access my email at all since I cant even type in my new password.
I have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
I just replaced my Blackberry Torch 9800 with an identical device. There is a User name and Password needed to access e-mail settings.
My device prev iously remembered the User Name and Password (e.g., when I had to synchronize my e-mail whenever the password for the e-mail account changed) but now that the device has been replaced, it is now asking for this information which I have misplaced. Is there an easy way to re-set this password?
I do not remember the User name either (it says the password can be sent to the device if the correct User name is provided). Unfortunately right now I cannot access any e-mail on the device.
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work
I keep getting an error stating; "Unable to add account. Please check your information and try again."Now, I'm not sure what my Mailbox name is.I was told to log in on my computer's browser to my work email via Outlook Web Access and put the cursor over the inbox to read the name on the bottom of the screen.This is all it reads: "https://webmail.(companyname).com/owa/#. What do I use for the mailbox name?
I've seen a few post that sort-of answer my question, but none seem exactly right. I have a Bold 9700 and use a BIS to retrieve my personal email from my ISP's POP server. I don't use BES. When I'm at home or at work and have direct access to email, I'd like to turn off my bb email client. How can I do that?
In one post I saw the recommendation Messages > Options > Email Reconciliation > Wireless Reconcile -> set of Off. Is this enough? (I have my BB set up for wi-fi connection when I'm home, in case that makes a difference.)
I can not access my company URL from BB while i can access it from any other device. The below message received, The requiered URL could not be retrieved Sorry, we couldn't find the web page that you requested. Make sure that you typed the web address correctly, and try again. Error Code: 10006
How do i reset or retrieve the user ID and password needed to change my email accounts on my Curve 9300. My phone went in for repair and the factory cleared everything that was stored in the phone including pasword. I have no idea what the user id and password are to set up my email accounts again.
The files on both my media card, and device are unable to display. When I access my phone through my PC, the files do show, but from my phone I get a message like this: Unable to display file/Device/Blackberry.exe. The icon next to the file name has a question mark in it. This happened after I connected my device to a friends PC to copy a large file.
Need to know how can I access SIM apps. Some provider have sim appliaction, whereby I can check credit balance or top-up. If I want to develop an application to interface to this SIM apps, what should I do?
Its been 3 days since my internet conection stopped working. ive tried everything, restarting phone taking out battery. I cant get a registor code either. What should i do ? I really need my phone back. I can get text messages but no internet no bbm nothing
I have got a BlackBerry Torch 9800 since 2 days.I have created an BB Id account but I can't login on my phone. The system keeps telling the following: "an error has occured, please try again later". I have reinstalled BB Appworld twice. There's no problem if I access BB Appworld with my PC.
I recently bought my torch and im excited to use my bbm, heres the problem. the first time i tried to text globe to activate my BBMAX I immidiately got a reply and ask me to wait for my signal to get EDGE. but then i waited for hours my sinal is turned to 3G and i cant access my bbmessenger yahoo messnger and twitter, meaning my bb is not yet activated.