BB Curve :: Can't Access EMail Set Up
Jun 11, 2012
How do i reset or retrieve the user ID and password needed to change my email accounts on my Curve 9300. My phone went in for repair and the factory cleared everything that was stored in the phone including pasword. I have no idea what the user id and password are to set up my email accounts again.
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Aug 16, 2011
When I try to access my email accounts, I can't. I go into Setup. Click on Email Accounts. The little clock in the center of the screen show up. That's it. I'm still on the Setup main page and nothing has happened. Sometimes, it will take me to the next page, with the two options: internet mail account or enterprise account. Click on internet mail account. It does nothing. Or takes me back to the main Setup page.
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Jul 2, 2012
after I did a Wipe in my BB, suddenly I can't setting the email again? i click on the icon several times but nothing happens? I can't have my email from my BB?
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Jun 21, 2012
I am having trouble accessing the Blackberry setup so that I can setup an email account on my phone. I have entered my username and password and I receive an error that the "Username is invalid. The user name must be at least 4 characters." The username I entered is more than 4 characters. Should I be entering my Blackberry ID here or something else?
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Feb 19, 2012
I have a Curve 8310, it was with AT&T, but had it unlocked to use with T-Mobile.
When I go through the Set-up Wizard, when I get to Email Set-up, it doesn't give me the option to set up personal email. It only has "Set-up work email through Blackberry Enterprise Service" OR "I want to skip email setup."
I have a data package with T-mobile and the Blackberry Internet package too, so not sure what's going on.
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Jul 31, 2012
How can I access to blackberry verizon's email on a regular computer?
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Sep 13, 2011
I have a Blackberry 9300, on Vodaphone, I set up my email sometime ago, but i wanted to add another email address but i can not access my email settings on my phone, does anyone know how I can do this, also after updating my phone my email icon has disappeared how can i get this back?
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Oct 17, 2011
I can see the folders and they are correctly identified when highlighted however when I click on one it opens as one of the other folders ( always the same one) with that folders contents . I can see message headings but can't open.The only way I can access new messages to these folders is via the Messages Folder which actually shows an alert when an email message arrives (the other folders dont even show the alert)My aol account seems to work fine but the Gmail and other emails dont.
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May 19, 2011
For some reason my 9300 will not let me going into the e-mail accounts option in set-up! I need to validate my password as it has been changed on my email server. It's work up until now! any ideas guys? I've tried re-boot and making sure the software is up to date but failed.
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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May 26, 2012
I can't access my yahoo email account from the yahoo website so I can view other folders. Tried using 'help' function but my 9300 won't show security code.
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Aug 18, 2011
I have just recently received my new Virgin BB Curve and cannot access the internet. It is telling me I need to tell it if my email is POP or IMAP and I have no idea. We have broadband from Virgin Media and my email accounts are with hotmail, rocketmail and yahoo.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Jun 1, 2012
BB curve 9300 6.0 I want to change my e-mail accounts. I've tried going into email account management. A screen requesting user name and password comes up to access e-mail settings. I don't know my user name or password. I've tried various times and sometimes it comes up saying that my password is being sent to my device but I can't find where/how. In the midst of this I've had a crash and then I updated but it is still the same except my e-mail accounts are no longer sending or receiving. I can see them but they don't work so I now need to access the e-mail set up even more.?
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Dec 26, 2011
I got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
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Jul 13, 2011
My unit is a Blackberry Curve 9300.I recently changed my password on my email accounts using my Mac. The same email accounts that were setup in my BB Curve.Having done this, I received a mail on my BB stating that I cannot receive emails from the accounts I changed my password on until I update the email setitings on my BB.So I go to SETUP, click EMAIL ACCOUNTS and I was asked, "Are you ready for your device updates?". I click YES and I was brought to a browser with a link "DOWNLOAD MAIL SETUP" which I clicked. And then the phone hangs.I restarted but now I cannot seem to access the "EMAIL ACCOUNTS" link on the setup folder so I can update my password. When I click, nothing happens.
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Mar 13, 2012
I bought a Blackberry Curve 8520 but the dealer did not give me an Entreprise Activation password.Can someone please help with the password since I can not set up my email address and access internet.
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Dec 7, 2010
I been client of RIM since its begining in mexico. My wife has a 9300 with OS 6 but I can not access to her email configuration with her user name and password in the device but in the BB internet service page I can.
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Jan 20, 2010
for the past week i was unable to access my email services. I have done a handheld wipe as well on my phone also after that which result that my email icon etc is not showing anymore. When i run a diagnostic test everythingis fine except for the PIN-PIN.
Blackberry registratio:Yes
Connected to Blackberry: Yes
PIN-PIN: No
I phoned my service provider and according to them everything is in order on there system. They have tried to resend my email service books but i don't recieve it. Data service etc is working fine and my phone register on the blackberry network. Please assist as i am unable to setup my emails etc or connect to messenger etc....
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Jun 1, 2010
Well here is the scoop I switched from my curve to a samsung instinct for a couple of days to try out the touch screen.It was a friends phone.I didn't like it, it was way to simple I like my apps and stuff on my blackberry.So I called sprint today to switch my phone back to my blackberry.I can get calls make calls, however I cannot access the internet or set up my e mail.I have resent my service books and received nothing.When I go back into my setup wizard and say setup e mail it says your device had a problem connecting to the server.When I got to like facebook it says no connection.I just want to get back on my interenet and e mail.
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May 20, 2012
My wife bought me a secondhand BB 8900 [Vodafone] on the internet. She put in the sim from "Talk Mobile" and I am able to use the phone fine. I am also able to connect to my home BT WiFi and the phone shows up on it's screen that connected to my WiFi and it's ID. Is there any way I could access my Yahoo e-mail on this device using my home BT WiFi?
I have tried by going to Advanced Options ->Host Routing Table-> "Register New" -> Getting a message "Registration Message sent with an exclamation ! Sign" but no messages are seen/
Read the online BB guide but not get to what I wish. Is there any guide I could use to access my Yahoo e-mails on my device?
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Oct 30, 2012
Email Account activation only allows enterprise account to be created. I do not want or have an enterprise account. How can I active my personal email accounts? I want to remove the activation of enterprise account.
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May 29, 2011
I need to validate my hotmail address on my blackberry curve. I cannot access the username to the blackberry device in email setup to even do this.
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Jul 21, 2012
I had my company email account on my Curve 9330 and it would not let me validate my account. So I deleted that account and tried to recreate it. I go to Settings>Email Accounts, but when I try to click on Internet Email Account to create it nothing happens. I can open Enterprise Account fine, but not Internet email accounts. I have two other accounts setup under that, but it will not let me access those either. BTW I am running 6.0.0.431.
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Oct 14, 2011
I have had my work emails on my Blackberry for the last few months. Yesterday it asked me validate my account. I re-entered my password, but it said it couldn't connect, password/details were incorrect.
I have deleted the account, and tried to add it back in - but still comes with the same error. I can access Outlook Web Access on my laptop, so the connection details are definitely correct, but it wont let me link to my phone any more?
Not sure if this is linked to the problems this week, and therefore may work once everything is back to normal, or if there is another error?
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Aug 23, 2011
I can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
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Jun 14, 2011
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
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Jun 6, 2012
I am using Black Berry curve 9380. For last one week I am unable to open my email accounts in my phone. I can recieve the mails but not read and send mails through my phone. The error message which is being promted each time is : "Uncaught exception: java.lang.ArrayIndexOutofBoundsException"
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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May 28, 2012
I have a Rogers Blackberry Curve 9360 which I had unlocked (by Rogers) and switched to Telus - I have purchased a Telus SIM and I have a Data plan I can send/receive calls and texts and the wifi is working but I can't get my email or access internet unless on wifi...
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Jan 11, 2010
When I'm using wifi and try to access my charter email account.I get a communication failure message
Why is this?
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